墨尔本凯悦尚萃酒店

免費行李託管服務非常好，職員清潔可以更仔細一點，但都乾淨企理嘅，前台人員服務非常好，見到有不少人用佢嘅遊泳池，預先講咗是度蜜月，主動幫我哋upgrade咗房間，非常貼心

When we firstly entered the room, we found that the table and chair were uncleaned and stained. Also the kettle could not automatically stop after water was boiled. Later we found that some water leak from the kettle and some parts missed. Moreover, one light bulb at ceiling was not working. As we found these near midnight, we cleaned the room and asked them to change the kettle. However, they spent two days to change the light bulb. The staff were helpful except one lady with blonde hair working at night on 21 Feb. When we approached her about the progress of our room problems, she just told carelessly us that all things were fixed. But we found that the lighting problem was still there. She just replied us that the part was not available. Her attitude was not good and we totally accepted her explanation.

Te staff there are really nice and helpful.

free upgrade to a high floor, convenient to go anywhere

Housekeeping is very poor for a 5 stars hotel standard. All the pillows had a weird smell

Great location and a new hotel. I travelled for business and the Hyatt Centric was very business friendly. The door doesn't block out sounds well. The room service food menu and quality of food are mediocre. Beautiful gym and swimming pool. I will be back.

Hotel staff are friendly

飯店CP值高，大廳櫃臺人員態度佳，主動提供有效訊息，房間設施也很不錯。不過提供的浴袍不是天天換洗，有點可惜。 本次入住含早餐，餐廳人員每次帶位都能安排景觀佳的位置。飯店位置佳，不管是鄰近散步或是搭公車電車旅遊都很容易。而且飯店在電車免費區域內，還可以省下一筆交通費。

Hotel with excellent service, very clean and comfortable room.

Perfect location,clean and welcoming. We love the pool and the roof top bar

Centrally located and friendly staff

Very nice hotel, clean and modern with friendly staff. Very good amenities including pool, gym and scenic bar and restaurant. Great location for exploring the city and South Melbourne and convenient to trams and trains.

The early morning staff was rude. I needed to check-out early, at around 4am, I did a valet parking, and I told the day staff that I will be checking out early so I needed my car at around 4am, he told me that there will be no problem only to be told rudely by morning staff that I did not specify the time that I will be checking out.

Good location Amazing and helpful staff Swimming pool and Gym came in handy.

They have a good sized gym and a great pool. The breakfast options are average. The location aint that great. Walk from there to the south bank is a bit seedy but not unsafe

The hotel is little dated. All staff are nice and helpful. Hotel location is central and close to tram.

Lush and convenient. highly recommend!

Nice restaurant, pretty convenient location despite being further from central area

Good

Great spot