Mantra Charles Hotel Launceston

明明request左non smoking room, 入住時發現房間地下有煙頭。

The room was big and clean and the service was excellent. We booked the rooms including the breakfast, which was good. It allows you to select any breakfast on the menu with the mini-buffet selection which offers many other options such as cereal, bread, drinks, etc. However, a disappointment is that we were not reminded that the coffee was not included with our breakfast, meaning we need to pay extra. We thought their staff has a responsibility to remind us on it. Otherwise, our stay was excellent in here.

Very nice studio apartment. Very friendly staff and very good breakfast. Location is very good also. Few minutes to the supermarket.

Quite convenient location and friendly staff.

酒店整体来说不错，位置挺好在city内，距离景区10分钟车程， 很方便，酒店挺大的，设施也不错，唯一不知的就是酒店居然没有免费wifi, 想用酒店的免费wifi还需要上网注册做酒店会员，折腾了一会注册成功了还是连接不到酒店的wifi， 这有点小失望的

淨潔，舒適，但位置在山頂，回酒店如果沒有車就比較行得辛苦，而且晚上街燈暗，會較不方便，廁所很大

the hotel is nice and quiet. room is clean. staff is nice and introduce where i can have dinner

服務人員親切，房內設備舒適，早餐好吃，令人經驗，停車方便，下次會想再住，屋內裝潢陳設新穎，服務人員專業

This hotel not in the CBD, not much facilites around. But very new, tidy and clean. Nice staff, comfort stay!

Nice hotel but kitchen too small price is quite

If you choose for a Morden and stylish one in Launceston, Charles will be your best choice. We stay in a studio, room size are quite good with unexpected comfortable bedding, worst thing is NO free wifi plus water and if someone need bath tub that will not satisfy about the room and should go for the suite. If you rent a car in Tasmania, they have free parking. All round is not bad with reasonable price.

The room we had booked for three nights had a terrible bed, one side firm and the other was so soft and uncomfortable. The TV was not working, the excuse given was that they had just installed new TV'S and for some reason ours was the only room that wasn't connected properly. The solution wait until the following day for someone to fix it. We ordered room service. I had a steak sandwich on sourdough, it was on Rye, soggy and steak undercooked. I ended up unwell and spent the rest of the night being sick. When we checked out the following morning the staff were unhelpful and stated because we booked through expedia they were unable to offer any refund for the remaining nights. We will never book with Mantra again. Beyond disappointing.

The breakfast ladies were friendly and welcoming. Hotel was clean and in a great position to walk around Launceston.

Staff

Wonderful stay. Staff were very friendly. Easy to find parking. The room was clean and very spacious. Breakfast was excellent! We thoroughly enjoyed our stay.

Great accommodation,close to everything if you don't mind walking. Rooms clean and spacious and a very comfortable bed. Highly recommend

Room was very cleanand, breakfast was excellent

Lovely atmosphere close to what we needed

well located, clean and functional

Staff were friendly and helpful. Room was clean and comfortable, had breakfast and our 35th wedding anniversary dinner in the restaurant, all was excellent. good location close to everything.