根特万豪酒店

提早入住、快速、專業，酒店就在利斯河旁，景色優美、方便步行逛街，餐飲選擇性多，我向大家推薦來根特一定要入住萬豪酒店，太讚了！

Nice location and service, but I could clearly hear the noise on the riverbank in the midnight, the soundproofing is poor

The location, services, room cleanliness, gym room and breakfast are very good. Highly recommended.

very nice location with good quality of service

River side view is fabulous. Location is great. Room is comfortable.

The location is very convenient and the hotel staffs are very nice and helpful. They even guided the attractions in the map when I checked in without asking. Room is quite comfortable. It’s not just a typical Marriott hotel. This hotel combines historical and modern design.

Super séjour dans ce magnifique hôtel au cœur de Gand ! La chambre était très confortable et calme. Le lobby de l’hôtel est impressionnant et particulièrement chaleureux

Great stay lovely staff went the extra mile to make our stay very enjoyable. Good sized room very clean. Breakfast had a good choice of everything. Would definitely stay here again.

Excellent hotel. Helpful people in the reception that helped me get a room with a view. I have no complaints and lived it’s vicinity to the most beautiful canal in gorgeous Gent!

Wonderful location, but relatively small room

The Ghent Marriott hotel is excellent for a stay in this beautiful city. It has the best location, the nicest staff and very good facilities.

Ett mysigt och modernt hotell med ett fantastiskt läge.

Great location, large rooms, very decent gym

Flott hotell, med strålende beliggenhet

Melhor localização, café da manhã satisfatório, equipe atenciosa

Clean rooms great location

Personeel was zeer vriendelijk en behulpzaam. Kamers waren schoon. Goed ontbijt.

fantastique Tout était bien bon rapport qualité prix

Very disappointing end to what could have been a good stay. The hotel’s location is excellent and the room itself was perfectly fine, which makes the poor service experience even more frustrating. The checkout interaction was frankly unacceptable. The front desk staff were rude, dismissive, and surprisingly argumentative over what should have been a simple guest query. Rather than listening or trying to help, the conversation became confrontational for no reason. Escalating the matter to the manager did not improve the situation—in fact, the same unhelpful and defensive attitude continued. What stood out most was the complete lack of customer service mindset. Mistakes or misunderstandings can happen anywhere, but professionalism, courtesy, and a willingness to resolve issues are the minimum one expects from hospitality staff, especially management. A hotel stay is judged not only by the room and location, but by how guests are treated. Unfortunately, the conduct of the staff at checkout left a very poor final impression, and based on that experience, I would not stay here again. And I recommend no one else does as well.

Péssima experiência. Cobrança indevida de diárias já pagas através do Hoteis.com e despesas não efetuadas, no cartão de crédito, informado no checkin, em garantia de despesas extras. Lançamentos detectados após a saída e viagem internacional. Informado, o hotel não se dignou a responder. Aborrecimento enorme para contestar a cobrança pelo cartão, ainda não resolvida. Os funcionários não falam inglês, apenas o idioma local, jovens despreparadas para front desk, o que tornou difícil algumas informações. O café da manhã deixou muito a desejar. O hotel não merece a indicação pontuada. Não recomendo.