Ghent Marriott Hotel

Ubicación inmejorable.

Love that we are right by the canal. Very convenient to everything. Rooms are big, facilities are clean and staff were amazing. We didnt spend much time here since we were here for the BTS concert in Brussels. We would’ve to stay here again when we’re back in Belgium.

Comfortable bed, quiet, but just a couple blocks from the old town square.

We were upgraded to a large suite which was nice More importantly, the hotel was clean, well situated, and had free food amenities for guests during the day. The staff was professional and courteous It was more pricey than other options, but we enjoyed the stay

Great stay lovely staff went the extra mile to make our stay very enjoyable. Good sized room very clean. Breakfast had a good choice of everything. Would definitely stay here again.

Excellent hotel. Helpful people in the reception that helped me get a room with a view. I have no complaints and lived it’s vicinity to the most beautiful canal in gorgeous Gent!

Wonderful location, but relatively small room

The Ghent Marriott hotel is excellent for a stay in this beautiful city. It has the best location, the nicest staff and very good facilities.

Great location, large rooms, very decent gym

Clean rooms great location

Very disappointing end to what could have been a good stay. The hotel’s location is excellent and the room itself was perfectly fine, which makes the poor service experience even more frustrating. The checkout interaction was frankly unacceptable. The front desk staff were rude, dismissive, and surprisingly argumentative over what should have been a simple guest query. Rather than listening or trying to help, the conversation became confrontational for no reason. Escalating the matter to the manager did not improve the situation—in fact, the same unhelpful and defensive attitude continued. What stood out most was the complete lack of customer service mindset. Mistakes or misunderstandings can happen anywhere, but professionalism, courtesy, and a willingness to resolve issues are the minimum one expects from hospitality staff, especially management. A hotel stay is judged not only by the room and location, but by how guests are treated. Unfortunately, the conduct of the staff at checkout left a very poor final impression, and based on that experience, I would not stay here again. And I recommend no one else does as well.

Excellent hotel right on the canal in old town. Great facilities, parking ( although a little expensive) aircon for those hot days. Would absolutely stay again.

Clean facilities. Friendly staff.

This property has got to be one of the absolute best to stay at in Ghent. Location could not be better and more beautiful. Hotel was not notch in terms of cleanliness, room size, staff, and accommodations. Would stay here again every time!

I do like this hotel, despite the hiccup(s) we had at the onset of check-in. I would like to send a thank you to Ilayda, who eventually got us checked into our room. She went well above and beyond and it did not go unnoticed. She not only corrected the issues but also made up for the mishaps, immediately. Ilayda wanted to assure us that our stay at Ghent Marriott Hotel, would be as great as we expected it…and because of her, it finally was. Our room was nice and spacious. Staff is nice and friendly. Breakfast was good, I just wished they served waffles as part of the buffet breakfast. We sat at the bar 2 nights in a row, and had drinks…the lobby/bar area is beautiful. Victoria, did check on us after we checked out of our room, as we sat in the lobby waiting for our ride to the train station. She did seem very genuine, in asking about our stay…which I appreciate. However, Ilayda saved the day and our stay.

Very friendly, helpful staff. Breakfast was very good. Location was close to sites we wanted to visit.

This was in an exceptional location. If you like the idea of being in an old part of town but prefer to stay in a modern hotel this is a great option. Easy to find, parking on site, helpful and happy staff and comfortable rooms.

Staff was amazing

Amazing staff, lovely room, very comfortable. Great location. Would stay again!

Hotel is perfectly located to explore the city centre in foot. Parking is expensive but worth it for the location - can be reserved but we had no problem getting a space without reserving. They were happy for us to park a lot earlier than check in time. Room clean & comfortable with spacious bathroom.