雅芳乐套房 - 约克维尔

Lovely, elegant condo, clean & comfortable.

It is one of the worst experience of staying in a so called “luxury serviced apartments”. My family and I experienced a fire alarm escape without clear instructions and we needed to run from 23/F to the lobby via staircase in the morning of 8:30am. We also suffered with no water supply from 9-5 during our stay. Can you imagine you have to experienced these during a travel?! How hectic it was with no running water and toilet flush in a travel? We paid for a so called luxury stay but it turned out to be NOT. When you communicated to the service team, they only told you to understand without any help, support and solutions. When I requested to talk to a senior management, the staff refused and said “he would handle the same way”! What a response!!!! Don’t trust everything you read from website. My personal experience indeed is the truth. I definitely won’t recommend this accommodation to anyone, in view of its bad service as well as many many rigid rules set for the stay.

住宿期間巧遇大樓電梯故障上下等待費時好久！冷氣溫度都不太夠、 跟房東溝通提出需求都很快回應 樓層高看出去的風景很優美

很好，景致優美，以自助形式check-in check out

All great

Horrendous , filthy, looked nothing like the photos, stained mattesss, no pad, hair EVERYWHERE, bathroom counters, bed, floors, smelled, second bedroom no window, just a drape around it. Awful.

Room was worn out

Comfort Condo, 1 Bedroom: The pics in the ad are of different suites. I now realize I got the comfort condo and even that was incorrect as it was a studio not a one bedroom. None of those pics represent the space I got and paid for. They should have to advertise one unit specific to what you are getting or have a drop-down to show each different unit. Clearly a bait and switch! I will attach pics to show how the laminate flooring was completely in a shambles with big gaps everywhere. It was a mess. I informed Avalon only to hear that the flooring is the same throughout the building and not their responsibility. It’s a condo… fix it! What I can’t figure out is the many good reviews. Is that too part of their gig?

Wifi didn’t work well. Instructions on how to get into the building weren’t clear.

Very clean. Close to everything

Luckily, ran into staff on the way in. ASY is part of a Condo/Appt building. Concierge at from desk has nothing to do with them. I have no idea how I'd have gotten into the room if the staff person hadn't walked out of the service elevator at just the right moment. Handle on the tub water facet fell off into the tub while I was in it. Heavy brass and if it had hit my foot, there would have been a real problem. No wash clothes except for "dehydrated" face wipe thingies. Bed was very soft, unlike most hotels. Weather was cold, but room was warm. I just needed a place to sleep and it was sufficient. The price was acceptable. They seem very keen to keep laundry costs down. Repeated statement about increased cost if you get makeup (or bodily fluids) on a towel. One such statement is all that is needed.

Great location, right size room with key appliances

The room was clean, and the location was amazing. My only comment is I think it should have more cleaning products, at least proportional to our stay. There was not enough DW pods or extra trash bags for us to change the trashes.

Avalon Suites is one of the best accommodations I’ve stayed in. It is very comfortable and safe, with a fully equipped kitchen. The location is excellent and the walking area around it is absolutely beautiful. They provide parking, and there are also several indoor parking options nearby. The service is outstanding and exceeds expectations.

Atendimento da equipe, localização e instalações.

the number one reason why i recommend this place is LOCATION. plus the avalon suites staff were so courteous and attentive. the room was really clean had plenty room

Clean room

great location, fun kitchen, comfortable size

Very clean. Comfortable. Great location.

Unit was old not like the photos. Bed was for a student who’s used to sleeping on a IKEA or sofa bed mattress. Not room for luggage: bathroom poor-shower curtain falling off railings. Apartment and halls ways smelly or peoples food. Poor concierge-don’t know what they are doing. Really bad experience. Stayed one night and checked out.