雅芳乐套房 - 约克维尔

Lovely, elegant condo, clean & comfortable.

It is one of the worst experience of staying in a so called “luxury serviced apartments”. My family and I experienced a fire alarm escape without clear instructions and we needed to run from 23/F to the lobby via staircase in the morning of 8:30am. We also suffered with no water supply from 9-5 during our stay. Can you imagine you have to experienced these during a travel?! How hectic it was with no running water and toilet flush in a travel? We paid for a so called luxury stay but it turned out to be NOT. When you communicated to the service team, they only told you to understand without any help, support and solutions. When I requested to talk to a senior management, the staff refused and said “he would handle the same way”! What a response!!!! Don’t trust everything you read from website. My personal experience indeed is the truth. I definitely won’t recommend this accommodation to anyone, in view of its bad service as well as many many rigid rules set for the stay.

住宿期間巧遇大樓電梯故障上下等待費時好久！冷氣溫度都不太夠、 跟房東溝通提出需求都很快回應 樓層高看出去的風景很優美

很好，景致優美，以自助形式check-in check out

The room was clean, and the location was amazing. My only comment is I think it should have more cleaning products, at least proportional to our stay. There was not enough DW pods or extra trash bags for us to change the trashes.

Avalon Suites is one of the best accommodations I’ve stayed in. It is very comfortable and safe, with a fully equipped kitchen. The location is excellent and the walking area around it is absolutely beautiful. They provide parking, and there are also several indoor parking options nearby. The service is outstanding and exceeds expectations.

Atendimento da equipe, localização e instalações.

the number one reason why i recommend this place is LOCATION. plus the avalon suites staff were so courteous and attentive. the room was really clean had plenty room

Clean room

great location, fun kitchen, comfortable size

Very clean. Comfortable. Great location.

Unit was old not like the photos. Bed was for a student who’s used to sleeping on a IKEA or sofa bed mattress. Not room for luggage: bathroom poor-shower curtain falling off railings. Apartment and halls ways smelly or peoples food. Poor concierge-don’t know what they are doing. Really bad experience. Stayed one night and checked out.

The location was great. Just make surenyou have an understanding of where to enter, especially after

As always everything was great!

Can’t beat the location. The condo was spotless, modern, and quiet. On the downside, there were no drawers for clothes anywhere, just one hanging closet. There is no maid service, or front desk, as this is not a hotel. Staff are contactable by phone. I would stay there again.

Really great space! But under the cough cushion was a lot of crumbs

Location was fantastic and most of all lots of restaurantes and shopping

There were far too many emails and texts with requirements regarding this stay. I received 14 communications in the week before my trip. Many correspondence required response or had threats of fees. The condo was not in good shape, the headboard was peeling and each morning we would wake up with black flakes on our sheets. The unit was dirty and the door handle was loose. And despite these poor conditions guests there are emails, texts, and posting of fees for guest damages. I would not recommend this company to others and would not like to stay again.

Pictures show a much nicer place than it actually is. The floorboards in our apartment were poorly put together. The bed was broken on one end. The duvet cover was… non existent. They promise a luxury stay and get away with it because of the building location but this place is far from luxury. Just a heads up.

Todo excelente, la ubicación genial y el departamento espectacular.