卡尔加里凯悦酒店

Ideal place for downtown visitors

Clean hotel and room as always. Staff are very helpful and accomidating. The only disappointment was the club lounge. Usually the food is fresh but this time around everything looked like it was sitting for a long time.

It was great. Our third time staying in a row for comic con. Would have been nice to know the pool/hottub was closed half the time before we arrived/when we booked. As the hot tub is a significant last of our experience. But will stay there again next year.

Room was clean but detail cleaning being missed. Hard water stains around the bathroom taps. Shower rod falling down.

Room was clean and very nice. Very kind staff.

Fantastic room, staff and location. The bed was comfy and the temperature just right. Loved the view!

Friendly staff, nice facility and clean rooms!

Immaculate room and conference facilities!

I had a wonderful day and I paid extra for the breakfast, which was wonderful. I also met Andrea the housekeeper who was so friendly and helpful. She even gave me a hug when I was checking out! Lovely people.

The room was amazing and their breakfast was delicious. My husband loved the spa and we enjoyed the hot tub as well.

Yes

Yes everything is good

I booked this hotel through the Expedia app, and upon arrival, I was told that they had not received the payment from the platform. Despite already having paid for my reservation, the hotel required me to pay again directly, assuring me that the duplicate charge would be refunded within a couple of days. I agreed under those conditions in order to check in, but it has now been over a week and I have not received any refund or clear resolution. This situation is very concerning and creates a lack of trust. As a customer, you expect proper coordination between the hotel and the booking platform. It is not acceptable for the customer to bear the burden of such issues, especially without any follow-up or accountability. I would recommend being very cautious when booking here and confirming directly with the hotel in advance to avoid similar problems.

Great atmosphere and a very convenient location in downtown Calgary. The staff were friendly and helpful. I really enjoyed my stay.

Staff were friendly and open to assisting with amenities. Rooms were clean, and towels or soap were available any time of day or night. The gym was open the entire trip, with a variety of equipment, and kept clean by both guests and staff. Overall, a very pleasant experience.

Room was very clean, staff were very friendly and accommodating. Pool and hot tub were excellent

Construction is a bit of an issue

Lovely stay, thank you

Excelente ubicacion muy cerca del centro

Clean, central location, food options inside and close by.