金士顿中央凯艺酒店及会议中心

Pool is connected to other hotel, so you gotta walk across the parking lot. But the staff was super helpful and it’s fine for the price.

CLEAN

The property is extremely dated except the main lobby. Staff were friendly but had little to work with. Room had only the bare requirements. No vending machines. No bottled water. Main lobby has no provisions for people with mobility issues. I do not recommend this location.

The only thing was , we expected a free breakfast. They said only on Monday through Thursday. Seems strange, as most travellers are weekend travellers. I was sure when I booked, it mentioned breakfast included. Must have been in a very fine print and I mean fine print that not on Friday or weekends. All together we had a good stay.

1st when arrived room was on 2nd floor but when asked for 1st floor was promptly and kindly accomadated. When girls came to clean room next morning we were not ready so they were going to come back but when we came back to room later in day it had not been done. , We never called front desk but around 7pm knock at door and two hotel employees said they were asked to check on us if we needed garbage emptied or anything else , we did need coffee and also drain in sink was not draining , coffee was brought within 5 mins and maintainence man came within 15mins and fixed drain , greatly appreciated . 😉 great service , ,accomadations and hotel average in decor and amenities but clean , beds comfortable .would stay here again

Property is under construction, there are no drinks, vending machines etc available. No breakfast or anything from the hotel. Rooms were clean and acceptable.

The place is a mess…under construction, confusing how to navigate the property, e.g. no elevator, cordoned off hallways etc. etc. stuck at the end of a hallway, next to the stairway, so I could hear everyone come in and out with the slamming (unlockable security) door hoofing their suitcases up and down the stairs due to the aforementioned lack of elevator availability. Just a very bad experience for the ridiculous amount this cost…I could stay in the Bellagio on a Friday night for less.

Overall, great stay. I went with the cheapest option I could find so I was not expecting a 5 star hotel, but this hotel exceeded my expectations. Not 100% spotless, but clean enough whereby I felt confident someone did come in between guests to do a thorough clean. The bed was extremely comfortable, and the sheets looked and felt clean. The bathroom was decent, not entirely spotless but also did not feel disgusting. There were a few spots throughout the room where maintenance would be beneficial, such as the door, the ceiling toilet lid etc, but none of the slight defects impeded negatively on my stay. I stayed on the second floor, which if you have a choice I would significantly recommend, as the front doors are not sound proofed whatsoever so it can get relatively loud if someone is outside, especially if on the ground floor. There is a charge for parking, around $6 a day, which I was not advised of when booking so be warned regarding this. Significant amount of parking was available, and it wrapped around the entire property which was convenient. Location wise, extremely convenient as there are numerous plazas within walking distance which made any last minute necessities extremely accessible. Overall, my stay was pleasant, my needs were met and I was happy with what this hotel provided. I would stay here again.

Clean room, friendly staff, and plenty of parking. The only downside was that there were many children on my floor who ran up and down the corridor, creating quite a bit of noise.

Clean, quick and convenient. Enjoyed an early morning work-out in the gym.

Room was filthy. Flat surfaces had dirt, debris and sticky residue.sheets had stains and towels had hair on them. I had booked my room 1 hour before I showed up and had booked a king bed. When I got into my room (1 hour later) it was a queen size. When I asked, they couldn’t explain. No breakfast included, a party going on outside with adults and kids running around all hours. No quiet time policy.

Good value for money spent.

The room was clean. The chair by the window unfortunately was not comfortable to sit in for any period of time and the material at the top someone had damaged. Also the airconditioner was blowing up behind the drapes which meant at night you would have to have just the sheers covering the window over it and not the blackout drapes. Otherwise it was a nice size room and the bed was pretty comfortable! Another plus, there is a Dennys restaurant attached!

Very happy with the place will recommend that to anybody

Good stay

Easy check in

The continental breakfast was terrible few bananas, few oranges and few muffins. Coffee. They want you to go pay for your breakfast at the restaurant near the hotel.

Clean room with free parking. The hotel is close to a strip mall with restaurants. I'd stay again.

Nothing to say

Lackluster breakfast. But I suppose it was relative to the price of the accommodations.