多伦多喜来登中心酒店

A very good hotel. we like it very much!

施設、客室はきれいです。場所は駅から離れていて移動しづらい。

Easy check in and no surprises

I wanted to be in a room higher than the 11th floor. Booked in Feb - was excited. Then ended up on the 8th floor on the older side of the hotel. Other than location of room, it was a good stay.

Stayed 4 days in a king suite with no air conditioning and no king bed. Disappointed for the money you pay. Got a fan after the first day as it was 30 above every day.

Nous sommes aller a cet hôtel pour être proche du Rogers Center pour le match des Blues Jays....j'ai réservé une chambre avec grand lit pour 2 nuits ...avec terrasse un peu vieux mais le soir impossible de s'assoir à l'extérieur car il y avait deux petites chaises droites pas comfortable du tout ...une chaise longue aurait été parfait pour lire....mais non...le pire les personnes à côté de nous fumait du pot ou autres !!!!....alors la senteur était intolérable.....Le lendemain pour le déjeuner à la carte après 15 minutes d'attente je trouve un table qui n'était pas nettoyer le gérant du restaurant nous avise que quelqu'un va venir la nettoyer....personne n'est venu après 15 minutes d'attente...si la serveuse nous aurait au moins servis un café...mais non, un autre 15 minutes avant d'avoir le menu...et le gérant qui se tiens debout et ne fais rien....il ne sait donc pas comment gérer son personnel !!!...55.00 $ pour deux...et je n'ai pas eu tout ce que j'avais dans le déjeuner continental. Donc le lendemain nous sommes aller a côté au Tim Horton...Prochaine fois, le Delta à côté..le service est meilleur.

Great location, friendly staff. So much to see and do. Lots of parking close by or valet on site.

Every time we come to T.O. we stay at the Sheraton Center. From the awe inspiring views in the lobby and the calming outdoor garden, the public spaces can’t be beat. Rooms are typical, not special, but the staff, locations, and amenities make up for it. A hot tub is the only thing missing IMO.

The staff was wonderfully helpful, friendly and attentive. We want to really highlight how incredible "Shahan" was with tending to our room. She was so very kind, professional and helpful, never expressing any annoyance when we needed something in particular, no matter how busy she was. She is top notch, and we felt so fortunate that she was taking care of housekeeping on our floor. Our only critque of our stay is the room design. We were in Room 372. It was significantly inconvenient having the clothes closet inside the bathroom area, with no door separating the toilet and shower area from the closet and vanity/sink area. Getting ready for an event or dinner took twice as long, with one person having to completely wait while the other was getting ready. Having a door or even a simple slide curtain to separate the toilet/shower space from the vanity and clothes closet would make a tremendous difference! But we did love the balcony and the attention to recycling! Thank you.

호텔 입구에 직원이 계속 상주하지않아 차량관리가 되지않아 혼잡했습니다 5성급인데도 직원의 손남에 대한 서비스가 다른 호텔에 비해서 부족한 것 같습니다

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The staff were absolutely exceptional in every way! They were friendly, helpful, polite, and genuinely happy to have us there. We were thrilled to be able to check in early and were even given free breakfast coupons. The only downside was the kitchen speed and food temperature at breakfast. While the restaurant floor staff were fabulous, it took quite a while to get our food. When it did arrive, my daughter's pancakes and our friend's omelet were both cold. We didn't bring it up to the staff at the time because we needed to get to the airport and didn't have time to wait for a remake. This wasn't a huge deal to us, but I wanted to provide a truthful review. The staff here are truly amazing, and I would definitely stay here again!

N.A.

From entering to leaving the hotel staff was extremely polite and helpful. Amenities such as the fitness center, and their bag holding service prior to us, leaving for the airport was top-notch. Did not get to use the pool, but it was busy and nice to know we had it available. Only thing to note, but I will preface it by saying when I brought it to the front desk, concierge’s attention she handled it as as she could and give us a complimentary drink since we were checking out. It was a slight issue with the shower, which I brought up upon checking out not to complain just so they could fix it when they had time. It was not a major effect on my stay at all. I mentioned it not because of the issue, but because of how the staff did what they had in their control to address it and help me. Highly recommend this hotel to anyone staying in the downtown Toronto area close to everything you’d want to see, even a 24 hour 7-Eleven if you case we needed anything in an emergency.

Great location, we walked to Jays game, waterfront and took water taxi to explore Toronto islands, walked to Distillery District, took a bus tour to Niagra Falls. Heated pool on the roof top was a bonus for our teenagers and pool was open late!

The breakfast was delicious and plentiful. Service was courteous and prompt.

Super nice and in a great location

This was our first stay and it was great. Originally my brother and I were going so I had booked a room with 2 queen beds. My wife ended up coming with me instead. On check-in, the Hotel upgraded us to a corner room with a king bed and a great view of downtown's CN Tower. The accommodations were fine and we had a pleasant stay.

Manger à ce l’exterieur

Disappointing. All of the eating places are in the lobby with noisy people passing by dragging luggage or in bathing suits. No quiet place to enjoy a dinner; we ate out every meal including breakfast. The pluses are its location and the outdoor swimming pool in a hotel in downtown Toronto. Expected more from a Sheraton hotel.