雅乐轩 by Marriott 伦敦埃克塞尔

So far so good. Just a very basic hotel. Very close to the expo and station.

Basic and environmentally friendly

The hotel staff is are very professional and friendly.

Great amazing perfect no complaints

Clean, comfortable room. Nice cool temperature indoors during the May bank holiday heatwave along with ice buckets in the rooms, and very easy access for Excel. Only gripe is wishing the rooms had normal bathroom doors instead of a heavy sliding-mirror situation, as there is no privacy even in a room designed for sharing for showering or using the toilet. Pool and sauna facilities were a very welcome treat and easily accessed with spare towels and easy to use lockers with your room keycard.

Was ok, parking was overbooked though, was put in a different room than I booked. Bedding was dirty with crumbs and hair, someone did come and change them but he was the maintenance man so had to help in the end, Room was a nice size.

Unfortunately the shower in our room had a dreadful sewage smell. We reported this in the afternoon but it had worsened on our return late evening. Eventually we had to move rooms at midnight. The hotel did discount our parking for the inconvenience which was a nice gesture. Apart from that, the hotel was lovely and modern, the bar was great as was the breakfast in the morning. The staff were very welcoming and helpful. We would go back assuming the sewage problem was a one off and we were just unlucky.

Very kind staff and clean room And comfortable parking

Location of the hotel is easy to reach and the hotel is well kept. Ideal if you are attending Excel or you fancy a Uber boat ride. The room is well laid out with a large TV but beds are hard and we didn't sleep well. We felt having 2 tea bags and 1 can of water for 4 was underwhelming. Cleanliness was just about ok in the room and the water pressure was poor. Overall the stay could have been easily better with a little care.

didnt have breakfast and didnt drive but great stay great gym and swimming is great

Nice breakfast, tidy room well styled

The pool was closed due to "maintenance" which is the main reason I booked this hotel over others. When I mentioned it to the reception staff they shrugged it off and offered nothing for the inconvenience. I woke up 2 hours early to ensure I could enjoy the pool. Very disappointed with receptions response.

Hyggelige folk som jobber der

Clean room

Breakfast was cold. Coffee was not fresh.

Great

Great

We enjoyed everything was amazing.

nice breakfast

We stayed at this property twice in the last month as we toured Europe with family. We got a free room upgrade as the family rooms were overbooked when we arrived. Housekeeping was quick and attentive. Comfortable beds and clean rooms. Breakfast was nice with lots of healthy options. Location is great and accessible by train. We will be back!