希爾頓倫敦帕丁頓酒店

Staff welcomes me which is importance Clean Convenient It’s old but some rooms renovated nicely

Great thanks to Siri kind help for me, many good advices for me to deal with my needs, she is professional and intelligent, warm and nice

很好

Very good CS fm the front desk staff and duty MGR. They are professional and warmly treat and help their customers whenever there’s issues. Would like to show my appreciation to the duty MGR on 23/5/24, she helped me to resolve my Hilton diamond card status issue, I’m very happy for her service indeed! Great person with a passion to her work!!

地段非常方便，位於交通樞紐中心，與機場聯絡便利，往其他城市也很便捷，飯店設施老舊，與房價相比，性價比較低，而且櫃檯人員說要把收據明細用電子郵件給我，至今仍未收到，服務真不到位。

I have stayed at this hotel (in the Tower Rooms only!) from time to time over the years and it serves a specific purpose: convenience to the Tube and convenience to the Heathrow Express. The Hotel has a back entrance that takes you right into Paddington station, I also like sitting in the executive lounge overlooking the Station. The main hotel part looks worn and "tired" at least from the Hallway, the decor and rooms are much nicer on the Tower Side but they jacked up the price of these rooms to almost match those in Mayfair!

Rummet rent och fint etc men har sett sina bästa dagar. Förstår att man planerar för uppfräschning. Möbler, målning etc ej up to date men med lite färg på väggarna kan mkt återanvändas. Frukosten utmärkt.

Mükemmel bir deneyimdi, Londra’nın bu kadar merkezinde oluşu, ulaşımın aşırı kolay oluşu, otelin temizliği, güvenliği ve çalışanlarının ilgisi sayesinde çok güzel bir tatil geçirdik. Deluxe oda tercih ettik, oda Londra standartlarına göre o kadar büyük ve temizdi ki, çok şaşırdım. En küçük ihtiyacınızda hemen resepsiyonu arayıp talep edebiliyorsunuz. Servis hızlı çalışanlar kibar. Çok memnun kaldım. Bundan sonra tek tercih edeceğim otel burasıdır.

It is right next to the Paddington station with several metro lines, and you can even go to the station from the hotel back door. Convenient if it rains outside.

This hotel is ideally located if you are arriving or departing from Paddington Station. You literally walk out the side door of the hotel and you are in the shopping area of the station and it's a quick elevator or escalator ride to the platforms. Regarding the hotel itself, the room we had was a little dated, with furniture that was probably top of the line in the 1980's. There were signs announcing that renovations were going to begin soon. Also, the hotel is sprawling. We had a very long walk to our room, and with heavy luggage it was a bit annoying. Don't be afraid to ask for something by the "lifts" if you don't want to roll your bags all the way to the end of a long and winding corridor. Finally, on the night we were there, there was a fire alarm at 1:00 AM and we were asked to evacuate the hotel. We were allowed back in fairly quickly, but the hotel's communication about the incident really was substandard and there was confusion about whether it was safe to go back in, what the situation was and no compensation was offered.

The hotel is old and needs an update. The bar staff made me feel uncomfortable traveling as a single women and wanting to have a drink by myself and watch golf. They double charged for me for my drink. And the fire alarm went off at 1:00 pm and we had to evacuate.

Overall, we had a good experience and found the staff courteous and accommodating. That said, there were a few issues that affected our stay. After the first night, we had to change rooms because the electrical fuse box servicing our original room repeatedly shorted out. As a result, we lost power to the television and were unable to charge our iPhones and other devices reliably. Fortunately, once we moved to a different room, the problem disappeared entirely and the remainder of our stay was much smoother. The hotel itself also appears to be in need of some updating. Certain areas felt dated, with worn carpeting, aging furnishings, and décor that could benefit from modernization and a general refresh. While none of this ruined the experience, a facelift would go a long way toward improving the overall atmosphere and bringing the property more in line with current standards and guest expectations.

The staff is so generous and kind.

Lovely choice

Convenient to go to Heathrow

There is an eerie made by reception they double charge for already for reservation. But corrected it once indicated it took few days to get the money refunded to bank account.

It is a wonderful location for recouping after a long trip, shopping, trains and tube are all there… quiet….

We had a good stay.

The breakfast buffet was one of the worst I’ve had in years - reminded me of my college canteen. Not fresh, processed, stale bread, coffee from machines (for which there was a long lineup), albeit, the coffee wasn’t actually bad.

Past its prime, needs a film renovation