Kimpton CLOCKTOWER HOTEL, an IHG Hotel

First time here and everything was great! Will be back soon 😊😆👍

Amazing hotel, beautiful, very attentive staff.

This is a wonderful hotel. The lobby is a very beautifully designed room. It was a little bit of a maze to get to our room however the room was really nice and spacious. It had everything that we needed. The bed was very comfortable although the pillows weren’t great. We have stayed in better places, with more charm, but this was still a nice hotel. Parking was available at a near by car park, at a discounted rate. Would use again if we were in the area.

Vi har været glade for at bo på hotellet, og vi har samlet set haft et rigtig godt ophold. Vi valgte dog netop dette hotel, fordi det markedsføres som et femstjernet hotel, og fordi vi bevidst havde valgt en suite. Derfor var vores forventninger også høje. Vi boede ganske vist i en suite, men den levede desværre ikke helt op til det niveau, vi forbinder med en suite på et femstjernet hotel. Det handler primært om selve værelset. Det havde en let gammel og indelukket lugt, og både værelse og badeværelse fremstod en smule slidt og vandhanen i vaske havde en kold og en varm hane hvad gjorde det lodt besværligt at få den rette temperatur. Ved badet var vandet meget sparsomt. Møblerne var overordnet pæne og funktionelle, skabe og borde virkede tydeligt præget af alder og det samme gjorde lamperne. Der kom meget ltd ind af vinduerne da gardinerne ikke lukkede ordentlog til Der var også enkelte detaljer, som trak oplevelsen ned. Der manglede rengøring oven på skabene, og i loftet var der en adgangslem med tydelige mærker efter beskidte hænder. Gangene havde ligeledes en lidt indelukket lugt, hvilket gav et mindre velplejet førstehåndsindtryk. Når det er sagt, emmer hotellet af historie og karakter. De originale sten- og marmorgulve er smukke og vidner om en imponerende storhedstid. At gulvene bærer præg af alder, opleves derfor ikke som en mangel, men tværtimod som en del af hotellets charme og autenticitet. Det er netop denne historiske atmosfære, der gør stedet særligt. Værelse

A very good experience and stay at this lovely hotel, staff extremely friendly and helpful and the room we stayed in was amazing with its own character. You can see the original architecture with him the modern style. Would definitely stay here again and recommend to anyone

Lovely staff, great quiet and air conditioned room with lovely bed (no sore lower back from this one which is excellent!. Also lovely restaurant and bar space, and very useful discounted rate for NCP Oxford Street car park

Very disappointing and certainly not what I'd expect from a 5-star hotel, especially having paid for an upgraded room. We arrived to check in at 5pm, even though check-in starts at 3pm, and despite informing the hotel in advance that my partner has a duck down allergy, the room had still been made up with duck down bedding. We then had to wait while someone came to replace all of the bedding, which should have been taken care of before we arrived. The air conditioning barely works, leaving the room far warmer than it should be. The entire exterior of the building is also covered in scaffolding and construction work, which wasn't mentioned anywhere during the booking process. Had we known this in advance, we may have chosen to stay elsewhere. It was nice to have a coffee machine in the room, but all four pods provided were decaffeinated and, unfortunately, they tasted awful. It felt like a strange choice, particularly for a hotel of this standard. Overall, the experience fell well below what we'd expect from a hotel that advertises itself as 5-star.

The food in the hotel restaurant was really good. We ended up having dinner and breakfast there. Parking is a little awkward- you stop off in a little holding area to drop bags and then go park in an NCP car park, but the staff are great at getting your parking payment settled. As it’s an old building the rooms are full of character. Nothing like the typical hotel layout.

Good

Great stay.

Great hotel with beautiful original features and friendly staff. Would highly recommend

The room was a good size for our family of two adults and two children, with two double beds. Everything in the room was great. As the rooms have been renovated within a historic building, some of the power sockets are in slightly awkward places and can be a little difficult to reach when using a hairdryer or charging devices. Overall, we had a great experience, especially because of the interior design, which blends the old and new beautifully. The buffet breakfast was also very good quality, and the interior design of the restaurant was fantastic.

Mycket fint hotell med många roliga detaljer i arkitekturen som bjöd in till många omvägar i korridorerna för att upptäcka nytt att se och utforska. Väldigt god frukost.

Staff very helpful

Great classy hotel in the heart of Manchester! Great for families as well

Great rooms, very big and lots of amenities. Bar downstairs is very good and we enjoyed the breakfast. It is very noisy overnight so request a room away from the main road and entrance area.

Fantastic hotel in a great location. Great staff and super dog friendly too

The hotel is stunning and beautifully decorated. Staff were very helpful and friendly and the room was also spacious and quite comfortable. The hotel is conveniently located near great restaurants and the Manchester museum. The only downsides were that the hotel exterior was undergoing renovation during our stay, which meant that we weren't able to view the city from our hotel room. Additionally, parking was located across the street, so it can be tricky loading/unloading luggage. However, this would not deter me from staying at this hotel again in the future.

Lovely hotel with a friendly welcome from the reception staff. Nice big rooms with all of the amenities you would need, as well as some complimentary snacks which was a nice touch. Great location for the city centre & lots of lovely restaurants within a short walk.

Charming old style and beautiful building but air conditioning was dismal particularly in light of the hot weather Staff were pleasant and service was excellent Clearly a hotel in need of major remodeling and modernization while preserving the character of old