莱昂纳多酒店埃克塞特

Stayed here for 3 nights on this trip. A very comfortable stay with exceptional service. The air conditioner in the room stopped functioning, but the staff quickly took care of the matter as soon as we reported it and compensated us with many free drink vouchers; the manager got soaked in the process of fixing the air conditioning but continued to apologise to us for the inconvenience. The staff are very welcoming, and the environment is very relaxing. Will highly recommend this hotel to anyone looking to visit Exeter. Special thanks to the hotel manager and one of the hotel staff members for swiftly taking care of the air conditioner issue; despite ending up being wet in the process you both have handled the issue with grace and kindness.

Everything is good Clean, silent and comfortable! Service is satisfied !

Overall experience of living in the Hotel is very good and comfortable. Will book again when visit exeter in future

沒有拖鞋，牙膏牙刷，感覺很不方便，幸運地自己有預備帶過來，另外，房間沒有雪櫃，不能夠到便利店買冷藏食品回來，如三文治乳酪

Excellent staff, great hotel with everything you expect Love the decor in the rooms, free WIFI, very clean, nice restaurant and love additional pillows in the room which a great!!

Lovely breakfast. Great staff through reception to dining room to rooms

Good base

Clean room. Bit small but OK.

Clean room. Good breakfast. Person who checked me in was less than welcoming, but was not seen again and other staff members were really helpful.

Clean. Room was a lot smaller than I expected. Limited shelf space in the bathroom. Ok for overnight but not a long stay. Good bar and restaurant space. Good central location. Staff were helpful.

Breakfast good but too expensive

Location of the hotel was good. Overall clean. Parking is opposite and £10 for 24 hr or hourly in parking behind hotel. Check in was easy. VIP free drink unlike other hotels were restricted in choice. MAJOR PROBLEM: The room sink was blocked and leaking and the main light not working. I could not fill the kettle with water for coffee. When I complained, just a smile and thank you for letting us know - no apologies - nothing.

Good breakfast choice options and bar facilities if required.

Nice quiet hotel, helpful staff.

Breakfast was really good at £10 a head Staff were friendly and helpful Room was clean I didn't use the bar facilities so can't comment

Paid via hotels.com when booking yet was questioned multiple times about outstanding balance. Had 5 seperate phone calls, and was even interrupted in my room for payment. I showed proof it was paid several times and still they persist.

Clean room and good staff

Breakfast way to expensive in the middle of a city no one will pay them prices

Well location hotel, our room was spacious and clean. All staff we met were friendly and professional. Very good meal in the restaurant .

Hotel is just like pictures , friendly staff really clean modern rooms , breakfast was fresh and had a good selection , 10 minutes walk from main shops , and there is a council car park at the rear which was cheaper than the Mccp car park Would definitely stay here again 👍