利物浦莱昂纳多酒店

Convince and nice hotel

Staff very helpful and friendly. Great location.

Very disappointing stay, especially for a 4-star hotel. Our first and second rooms were both unclean, with stained carpets, marks on surfaces, and even makeup marks on the pillow. After being moved twice, the third room initially seemed better, but we later found a small torn bag with white powder residue near the bed, which was extremely concerning as we were staying with a child. Changed hotel and was given a full refund for the two nights, would not recommend at all.

One thing I would say is. If you are going to tell you staff members off at breakfast. Don't do it in plain site for me to see. The poor staff member looked down after that. Another thing..... Boiled potatoes at breakfast. No.. Hash browns or none at all!

The room we had room559 was not has good has the other rooms we have stayed in. It was dark because there was only a slim side window, there was dust and cobwebs on the window so the room obviously wasn’t cleaned that well and the air con wasn’t working 🙁 the staff are friendly as we know must of them has we visit 5-6 times a year.

Have stayed before but the breakfast wasn’t great at all this time. Was really busy but only one side of hot food available.

Excellent front of house staff

Didnt know there was a spa. Staff told us nothing. Soap dispensers didnt work in room.

Cons-refused to give us a late check out-1 hour later from 11am to 12pm; lobby and hallways are sprayed with tons of overwhelming scent-if you have allergies to perfumes, colognes or floral smells don’t stay here-felt sick from the chemical exposure which caused coughing, sneezing and runny nose; no place to put toiletries in the bathroom-sink area is small; lack of space to put luggage-we had 2 large bags and 2 carry-on bags; no onsite parking-have to unload luggage, park in a parking garage offsite and then walk back to the hotel Pros-on the dock area, within walking distance of attractions, beds were o.k, but not great; rooms seemed to be soundproof, 2 small free cookies in room We did not eat the breakfast so I can’t comment on that.

Clean room, friendly staff and good breakfast. Nice bar and food too

M

It was a nice room not the best view but we enjoyed it

Lovely hotel, friendly staff. Good location.

Was tooth floss in our bathroom presumably from previous guest

good hotel and great location

Great location, lovely helpful staff, cannot recommend enough

All good

Big rooms comfy beds, the staff are always friendly as we visit the hotel about 6-7 times a year so most of them know us ( Logan, Ste, Kyle, Edward) they always look after us 😁

Friendly staff close to the docks where is this plenty of restaurants to eat and shops to browse around and a couple of minutes walk to Liverpool one

Lovely rooms Comfortable beds Friendly seagull tapping on the window