Hôtel Mercure Lyon Centre Château Perrache

The location is good, the room size is reasonable; however there are dusts accumulated right at the fan of the shower room, and there are also dirt at the corners of the shower bathtub. There are also mild odour in the room.

good location. friendly and helpful staff.

A very nice trip in Lyon.

早餐16.5歐元太貴了東西不值得飯店其他設施服務還算滿意

Great location

Leider ist das Gebäude sehr baufällig geworden. Aber das Hotel an sich ist okay bis gut. Fahrstühle sind gefährlich aber funktionieren.

We booked this room for 1 night as we wanted to drive from Paris to the south of France over 2 days and settled on visiting Lyon at the same time. We chose this hotel because it is quite central, has air conditioning in the rooms (which was highly appreciated as there is a heat wave in France right now), is next to a large covered parking area and was reasonably priced. Despite being right next to the train station the hotel was extremely quiet The hotel looks very nice and has games and toys by the reception to entertain kids. The room was spacious and we enjoyed amenities such as free drinks, slippers and bathrobes. We did not try the hotel restaurant (we went to Brasserie George a few steps away and it was a great experience) and missed the cutoff for the breakfast buffet (due to jet lag). The staff was amazing: very friendly and knowledgeable and they helped us with our bags and suitcases on the way out. I would definitely book that hotel again if going back to Lyon.

CHAMBRE SUPER SYMPA. LE SEUL REGRET PEUT VENIR DE L'ESPACE EAU QUI N'EST PAS VRAIMENT A LA HAUTEUR D'UN 4 ETOILES

Beautiful building, great staff and generally excellent

Excellente chambre personnel très serviable

Veldig koselig hotell men litt utenfor allfarvei.

Séjour convenable mais manque cruel de pression dans la douche au 4éme étage... signalé à la réception mais aucune action... Regrettable pour un 4 étoiles au tarif pratiqué

Bonjour, Plusieurs sujets : 1- Aucun serveur au bar de l’hôtel de 19:00 a 20:00 2- Room service désastreux : commande faite sur le site, 30 min plus tard la réception m’appelle pour me dire que personne ne peut venir me déposer le plateau et que je dois venir dans 45 min le récupérer. 45 minutes plus tard je descends et l’on me dit qu’aucune commande n’a été passée et que je n’ai qu’à aller au bar pour commander. Je retourne à la réception qui m’accompagne au restaurant pour essayer de négocier et qui finalement arrive à prendre une commande pour la livraison d’une boisson et d’un morceau de fromage 30 min plus tard 3- Aucun serveur au petit déjeuner lors de ma venue de 07:30 à 08:15 (personne ne me demande mon numéro de chambre, personne ne vient me voir en salle) 4- Aucun mot d’excuse ni le soir après l’aventure du room service ni au moment du check-out Les problèmes de services ou de personnel peuvent arriver bien entendu et ça n’est pas dramatique en soit et j’imagine (j’espère) que je n’ai juste pas eu de chance, mais un « désolé » aurait été un minimum pour un 4 étoiles… Cdt

Très beau bâtiment. Pour le reste, cherchons les 4etoiles.

The hotel is located just behind the train station in Lyon’s 2nd arrondissement. The building itself is beautiful, elegant, and full of historic charm. While some parts of the interior décor feel a bit dated, the beds are modern and extremely comfortable, providing a great night’s sleep. The hotel was clean and well maintained. What impressed us most was the friendliness and warmth of the staff. We arrived very early in the morning, and the front desk kindly allowed us to check in well before the standard check-in time. They even mentioned that they completely understood how exhausting a long journey from Canada could be. This thoughtful gesture made us feel genuinely welcomed and was greatly appreciated. Excellent customer service and a wonderful stay overall!

⭐⭐⭐⭐⭐ We loved our stay in Lyon! The hotel was perfectly located, making it easy to explore the city on foot. The architecture was absolutely magnificent. We especially loved the beautiful blend of old and modern design—the high ceilings, large windows, and historic details gave the hotel so much character while still feeling stylish and comfortable. A truly beautiful place to stay, and we would happily return!

Très bel emplacement

A truly enjoyable visit. The staff- particularly Cherine went well out of her way to assist us with transport, information and directions. I cannot say enough about hoe great our stay was. When I return to Lyon this is my preferred residence!

Ok great property and hotel staff

We enjoyed our stay. The room was large and comfortable with good air-conditioning. The staff very helpful. We decided not to have breakfast there in the hotel. We did have both lunch and dinner there. The food was good! My only reservation about this hotel is the location. It is a little inconvenient and taxi and uber drivers don't always know where to pick you up. However, if you have a car, there is good parking, and the train station is right next door (although you can't hear the trains.) !