希爾頓果阿度假酒店

酒店
8.2
/10
非常好
48个评论

客人对住宿的评价

Manish

10.0
/ 10
Excellent service and great food ! The mahi tikka was the best i have ever had and so was the other chinese and thai dishes .
查看翻译

Vinay

10.0
/ 10
The property is unique in style well laid out with nice big rooms. Even bathrooms were spacious. Good breakfast spread and very professional and courteous staff. Overall good stay.
查看翻译

Neal

10.0
/ 10
Fantastic stay at the Goa Hilton, it felt like a retreat and we had a fantastic honeymoon, Tripti, Waseem and Vila as well as all the staff went above and beyond to make a stay extra special and wonderful.
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在该地区
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Pilerne Candolim Road, Saipem, North Goa, Goa, India, 403515

主要设施

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空调
游泳池
24 小时前台
停车场
电梯
WiFi
当您访问北果阿时,入住希爾頓果阿度假酒店是一个不错的选择。 酒店公共区域提供WiFi,方便您与家人和朋友保持联系。
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周围有什么希爾頓果阿度假酒店

Pilerne Candolim Road, Saipem, North Goa, Goa, India, 403515
探索更多地方
大堂 Hilton Goa Resort
游泳池 2 Hilton Goa Resort

进一步了解希爾頓果阿度假酒店

Hilton Goa Resort Rates per Night

Curious about the Hilton Goa Resort hotel rates? Finding the perfect stay starts with understanding the hotel prices. Room rates at Hilton Goa Resort start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Keep an eye out for hotel promotion to snag the best deals!

Looking for the best Hilton Goa Resort hotel rates? Traveloka is your go-to for finding the perfect stay at the right price.

Hilton Goa Resort Location & Address

Wondering where to find this slice of paradise? Hilton Goa Resort is located at Sinquerim, Bardez, Goa 403519, India. It's nestled in the vibrant area of North Goa, known for its stunning beaches and lively atmosphere. The hotel is approximately 35 km from the city center of Panjim.

How to go to Hilton Goa Resort from Airport

Getting to Hilton Goa Resort from Goa International Airport (GOX) is easy! Here's a breakdown of your options for a smooth hotel transfer from airport to hotel:

  • Taxi (most direct): Taxis are readily available outside the airport. This is the fastest option, taking approximately 1 hour, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, but may be subject to surge pricing during peak hours.
  • Pre-booked Airport Transfer (stress-free): Many hotels, including Hilton Goa Resort, offer airport transfer services. This is a great way to ensure a hassle-free arrival.

Tips: For the most convenient route, consider pre-booking an airport transfer or using a ride-hailing service. This will save you time and ensure a smooth journey to the hotel.

Hilton Goa Resort Reviews & Summary

Want to know what other guests think about Hilton Goa Resort? Hotel reviews often highlight the exceptional service and stunning views. Guests rave about the luxurious rooms, the multiple swimming pools, and the delicious dining options. This hotel is a popular choice for both families and couples seeking a memorable getaway.

One guest raved, "The staff was incredibly friendly and helpful, the rooms were spacious and well-appointed, and the overall experience was fantastic!" This positive feedback encourages bookings, promising a delightful stay.

Hilton Goa Resort Room Types Available

Ready to choose your perfect room? Hilton Goa Resort offers a variety of hotel room type to suit every need. From cozy rooms to spacious suites, you'll find the ideal space to relax and unwind. Here's a glimpse of the different hotel room types available:

  • Guest Room: Comfortable and well-appointed, perfect for solo travelers or couples.
  • Deluxe Room: Offers more space and often features a balcony or terrace.
  • Suite: Provides a separate living area and bedroom, ideal for families or those seeking extra space.
  • Pool View Room: Enjoy stunning views of the pool from your room.
  • Sea View Room: Wake up to breathtaking views of the Arabian Sea.

Smoking/non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges or requirements.

Hotel Facilities in Hilton Goa Resort

Hilton Goa Resort is packed with hotel amenities designed to make your stay unforgettable. From relaxing by the pool to staying active, there's something for everyone. Here's a look at the hotel facilities:

  • Swimming Pools: Multiple pools, including a kids' pool, perfect for a refreshing dip.
  • Fitness Center: Stay in shape with a fully equipped gym.
  • Spa: Indulge in a relaxing massage or treatment.
  • Kids' Club: Keeps the little ones entertained with fun activities.
  • Restaurants and Bars: Enjoy a variety of dining and drinking options.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for specific details.

Hotel Buffet or Restaurant/Cafe in Hilton Goa Resort

Get ready to tantalize your taste buds! Hilton Goa Resort boasts a range of hotel restaurant and cafe options to satisfy every craving. Whether you're in the mood for a buffet or a casual meal, you'll find something delicious. Here's a taste of what's on offer:

  • Spice Traders: Offers Pan-Asian cuisine. Price per person: $30.
  • Da Luigi: Serves authentic Italian dishes. Price per person: $35.
  • Coco's: A poolside cafe offering light snacks and drinks. Price per person: $20.
  • The Goan Pantry: A cafe serving local and international dishes. Price per person: $25.

Special or signature dishes vary, so be sure to ask the staff for recommendations!

Hilton Goa Resort Airport pickups and How to Book

Need a smooth arrival? Many hotels offer airport shuttle services, and Hilton Goa Resort is no exception. Hotels with airport shuttle make your journey easy. Here's how to arrange your hotel to airport transfer:

The hotel offers airport pick-up services. To book, you can:

  • Contact the hotel directly: Call or email the hotel to arrange your transfer.
  • Book through Traveloka: When booking your room, you may be able to add an airport transfer.

Advance notice is usually required, so be sure to book your transfer at least 24 hours before your arrival.

Nearby MRT Station & Bus Stops

Exploring the area is easy with convenient public transport options nearby. Here's a look at the nearest MRT/bus stations:

  • The nearest bus stop is located within walking distance of the hotel.

Public transport card/payment info and where to buy: Information on public transport cards and payment options can be obtained at the bus stop.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Hilton Goa Resort? There are plenty of nearby activities and places to visit for the whole family. Here are some kid-friendly attractions:

  • Calangute Beach: A popular beach with water sports and activities. Distance: 5 km. Entry Price: Free.
  • Baga Beach: Another popular beach known for its nightlife and restaurants. Distance: 7 km. Entry Price: Free.
  • Fort Aguada: A historic fort offering stunning views of the coastline. Distance: 8 km. Entry Price: Free.
  • Anjuna Beach: Famous for its flea market and vibrant atmosphere. Distance: 12 km. Entry Price: Free.
  • Vagator Beach: Known for its scenic beauty and Chapora Fort. Distance: 15 km. Entry Price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Hilton Goa Resort (Goa)

Hungry for a bite? You'll find plenty of nearby dining options to satisfy your cravings. Here's a taste of the local food scene:

Cafes/ Restaurants:

  • Infantaria: A popular cafe known for its breakfast and pastries.
  • Britto's Bar & Restaurant: A beachfront restaurant serving seafood and Goan cuisine.
  • Thalassa: A Greek taverna with stunning sunset views.

Local Streetfood:

  • Chicken Cafreal: A spicy chicken dish marinated in green chilies and spices.
  • Fish Thali: A traditional Goan meal with rice, fish curry, and various side dishes.
  • Prawn Balchao: A spicy and tangy prawn dish.
  • Vada Pav: A popular street food snack consisting of a potato fritter in a bun.
  • Samosa: A deep-fried pastry filled with spiced potatoes and peas.

Shopping places near Hilton Goa Resort (Goa)

Need some retail therapy? Here are some shopping places near Hilton Goa Resort:

  • Titos Lane: Known for its shops and boutiques.
  • Anjuna Flea Market: A vibrant market with clothing, handicrafts, and souvenirs.
  • Mall De Goa: A shopping mall with a variety of stores and restaurants.

Other Places to Stay Near Hilton Goa Resort

Looking for more accommodation options? Here are some other places to stay near Hilton Goa Resort:

Luxury/5–6 Star Hotels Nearby:

  • W Goa
  • The Leela Goa
  • Taj Fort Aguada Resort & Spa, Goa

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Resort Rio
  • DoubleTree by Hilton Hotel Goa - Panaji
  • Country Inn & Suites by Radisson, Goa Candolim

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • The Park Calangute Goa
  • Hotel Park Regis Goa
  • Casa Baga Beach Resort

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Hilton Goa Resort? Finding hotel availability and making hotel reservations is easy with Traveloka. We make room booking a breeze.

Book your stay through Traveloka today and enjoy a seamless booking experience!

所有设施希爾頓果阿度假酒店

游泳池 Hilton Goa Resort
游泳池
休闲设施 Hilton Goa Resort
休闲设施
大堂 Hilton Goa Resort
大堂
其他 Hilton Goa Resort
其他
餐厅 Hilton Goa Resort
餐厅

活动

  • 健身中心
  • 健身俱乐部
  • 室外游泳池

公共设施

  • 电梯
  • 停车场
  • 客房服务

一般

  • 空调
  • 游泳池

无障碍性

  • 无障碍设备
  • 无障碍停车场

房内设施

  • 吹风机
  • 电视

体育和娱乐

  • 网球
  • 钓鱼

连接

  • WiFi(收费)

酒店服务

  • 24小时接待员

住宿政策及一般信息希爾頓果阿度假酒店

入住/退房时间

入住:
从 15:00
退房:
在此之前 12:00
酒店政策暂未公布。

一般信息

热门设施
空调, 游泳池, 24 小时前台, 停车场, 电梯, WiFi
入住/退房时间
从 15:00 - 到 12:00
希爾頓果阿度假酒店可预订房间
104
希爾頓果阿度假酒店的楼层数
5
希爾頓果阿度假酒店的其他设施
健身中心, 健身俱乐部, 室外游泳池, 客房服务, 无障碍设备

常见问题希爾頓果阿度假酒店

希爾頓果阿度假酒店有哪些可用设施?
希爾頓果阿度假酒店有顶级设施,例如空调, 游泳池, 24 小时前台, 停车场, 电梯, WiFi。(有些可能需要额外收费)
希爾頓果阿度假酒店的常规入住和退房时间是什么?
希爾頓果阿度假酒店标准入住时间开始于从 15:00最晚退房时间为在此之前 12:00
What is The Star Hotel Classification of 希爾頓果阿度假酒店?
希爾頓果阿度假酒店 is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does 希爾頓果阿度假酒店 have?
希爾頓果阿度假酒店 has 5 floors.
How many rooms are available at 希爾頓果阿度假酒店?
希爾頓果阿度假酒店 has 104 rooms in total.
查看所有

更多其他客人的评论希爾頓果阿度假酒店

8.2
非常好
基于 48 条评论
清洁度

8.6

客房舒适度

8.4

服务和设施

8.6

排序方式
最相关
偏好
查看全部

旅行者评论 Hilton Goa Resort

每页评论数
20
40
热门评论
Manish
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 17几周前

Hotels.com verified review

Excellent service and great food ! The mahi tikka was the best i have ever had and so was the other chinese and thai dishes .
Mohit
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 19几周前

Expedia Group verified review

Very spacious room. Amazing service and absolutely courteous staff.
Vikas
10.0
/10
评论于 27几周前

Hotels.com verified review

.
Vinay
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 33几周前

Expedia Group verified review

The property is unique in style well laid out with nice big rooms. Even bathrooms were spacious. Good breakfast spread and very professional and courteous staff. Overall good stay.
Neal
icon-双人入住
双人入住
10.0
/10
评论于 51几周前

Hotels.com verified review

Fantastic stay at the Goa Hilton, it felt like a retreat and we had a fantastic honeymoon, Tripti, Waseem and Vila as well as all the staff went above and beyond to make a stay extra special and wonderful.
Viral
10.0
/10
评论于 60几周前

Expedia Group verified review

Staff was friendly. Very clean rooms. Luv staying here
Shekhar
icon-休闲 家庭
休闲 家庭
4.0
/10
评论于 70几周前

Expedia Group verified review

Not up-to 5 star hotel standards
Parthiv
icon-朋友和家人 好友同行
朋友和家人 好友同行
6.0
/10
评论于 75几周前

Hotels.com verified review

Stay was awesome unfortunately at the time of booking by hotel.com was misleading we were told we have a airport pickup and hotel said it was an extra charge if this was made clear to me I would have gone with other hotels instead.
Sonali
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 80几周前

Expedia Group verified review

The property was great. The stay was enjoyable and pleasant. The staff was very friendly and helpful. Stuti did take care of us very nicely. Overall it was a great experience and look forward to visiting again.
Harpreet
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 98几周前

Expedia Group verified review

Good
Mary
10.0
/10
评论于 100几周前

Expedia Group verified review

Lovely property. A special thanks to Gillani who was so attentive to all our requests and was super pleasant to work with! Love it when staff go above and beyond to help fix issues… Only flaw was no elevators and we booked two rooms that they couldnt get together- so was a painful back and forth since we were in different floors and had ti walk all those ateps. But grounds were very well kept and bfast buffet spread was very good!
阅读更多
Verified traveler
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 102几周前

Hotels.com verified review

Our stay at Hilton Resort in Goa was nothing short spectacular. From the moment we arrived, the warm and welcoming atmosphere set the tonne for what turned out to be an unforgettable vacation. The dining experience at the hotel was elevated by the incredible waiter team: Ankush, Vibrant, Mayank, Fabiola ad Rishap. Each member displayed remarkable professionalism and attentiveness, ensuring that every meal was a delightful experience. A special mention must go to Rishap, an exceptional waiter who truly stood out. Rishap went above and beyond to make sure our dining experiences were perfect. His keen eye for detail and genuine care for our needs were evident in every interaction. Rishap's warm demeanour and proactive approach, such as remembering our preferences and "usual" order and making personalised suggestions, Madde a significant impact on our overall enjoyment. He is a true asset to the Ressort, embodying the highest standards of hospitality. The housekeeping team at the resort including Mayur, Samiran, Ishan and Abhishek, deserves immense praise for maintaining high levels of cleanliness and comfort throughout our stay. The room was always spotless, with fresh linens and towel animals with personal notes which we truly enjoyed and added a luxurious feel to our stay. The resort offers a blend of stunning surroundings, exceptional service, and luxurious amenities. The professionalism and warmth of thee sta
阅读更多
Radhakrishnan
icon-休闲
休闲
6.0
/10
评论于 124几周前

Expedia Group verified review

Staff responses the requests was slow
Nikhil
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 146几周前

Hotels.com verified review

The room conditions are average and it’s highly priced for the facilities or location. Amazing breakfast. Special mention for the hospitality and staff but nothing more.
Dhiraj Dayanand
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 166几周前

Expedia Group verified review

Awesome host , delicious food and hospitality super good
lisa
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 168几周前

Expedia Group verified review

Great place to get away from the fray in Goa. Nice food, Comfy beds, Lots of friendly staff. The breakfast is next level.
ASHWIN
icon-休闲
休闲
10.0
/10
评论于 192几周前

Expedia Group verified review

Great location, nicely designed property at height with great views! Excellent breakfast buffet and staff!
Samarth
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 197几周前

Expedia Group verified review

Excellent location. Great pools. Good breakfast and great staff at breakfast. Also very good live music on Sunday afternoon. Just a few suggestions to go from good to great. Poolside attendant was missing on Saturday evening, once called, he was there for service, but one feels he should’ve been there anyways. Late night menu at restaurant was very limited, the next late night, we ordered room service and the menu was excellent. Didn’t understand exactly why the restaurant menu at the same time was limited? You could look into that.
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Sushrut
icon-休闲
休闲
6.0
/10
评论于 198几周前

Expedia Group verified review

Food was a big let down. Breakfast buffet and dinner buffet both were mediocre. Spa was closed. Guests were not following pool etiquette such as showering before and wearing appropriate clothing. Room was nice, clean, with great housekeeper.
Sabyasachi
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 201几周前

Expedia Group verified review

A few things about the property 1) There is no lift to the rooms, which are located till 3rd floor. For some weird reason there is a lift from ground floor to the first floor, where the reception is. 2) The property is nice but not well maintained. Damp in the rooms, the staircase had white paint marks, the bathtub fixture came out. Not at all expected from a 5 start property, especially not from a Hilton brand Service is also terrible 3) There outside passage to the rooms were dark and the bulbs were not changed. Service is also terrible. 1) No communication on how long they would take to provide rooms. 2) No coordination between staffs. We booked a car at the reception and the ground staff at the portico were not informed. We had to tell them again to get a car. 3) Second day morning, someone came to check on our stay (working there for 9 years, he mentioned, so not a junior staff) and we told about the broken lights in the passage-way, bad check-in experience etc and mentioned that we may not come back. 4) He apologized and promised he will take care of the matter. The same day, room was not cleaned till 3 PM and we had to ask for room cleaning. Bulbs were not fixed till the time we checked out. 5) Room was not provided in good condition, some of the covers for outside seating area were not properly placed. 6) Our luggage was sent to the room almost 1.5 hours after we checked in to our room, that too after 4-5 follow ups.
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每页评论数
20
40

准备下定决心?

立即预订住宿
餐厅 4 Hilton Goa Resort

免责声明

免责声明:确保所有照片的准确性是酒店的责任。Traveloka不对任何照片不准确性负责。
8.2
非常好
基于 48 条评论
清洁度

8.6

客房舒适度

8.4

服务和设施

8.6

排序方式
最相关
偏好
查看全部

旅行者评论 Hilton Goa Resort

每页评论数
20
40
热门评论
Manish
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 17几周前

Hotels.com verified review

Excellent service and great food ! The mahi tikka was the best i have ever had and so was the other chinese and thai dishes .
Mohit
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 19几周前

Expedia Group verified review

Very spacious room. Amazing service and absolutely courteous staff.
Vikas
10.0
/10
评论于 27几周前

Hotels.com verified review

.
Vinay
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 33几周前

Expedia Group verified review

The property is unique in style well laid out with nice big rooms. Even bathrooms were spacious. Good breakfast spread and very professional and courteous staff. Overall good stay.
Neal
icon-双人入住
双人入住
10.0
/10
评论于 51几周前

Hotels.com verified review

Fantastic stay at the Goa Hilton, it felt like a retreat and we had a fantastic honeymoon, Tripti, Waseem and Vila as well as all the staff went above and beyond to make a stay extra special and wonderful.
Viral
10.0
/10
评论于 60几周前

Expedia Group verified review

Staff was friendly. Very clean rooms. Luv staying here
Shekhar
icon-休闲 家庭
休闲 家庭
4.0
/10
评论于 70几周前

Expedia Group verified review

Not up-to 5 star hotel standards
Parthiv
icon-朋友和家人 好友同行
朋友和家人 好友同行
6.0
/10
评论于 75几周前

Hotels.com verified review

Stay was awesome unfortunately at the time of booking by hotel.com was misleading we were told we have a airport pickup and hotel said it was an extra charge if this was made clear to me I would have gone with other hotels instead.
Sonali
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 80几周前

Expedia Group verified review

The property was great. The stay was enjoyable and pleasant. The staff was very friendly and helpful. Stuti did take care of us very nicely. Overall it was a great experience and look forward to visiting again.
Harpreet
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 98几周前

Expedia Group verified review

Good
Mary
10.0
/10
评论于 100几周前

Expedia Group verified review

Lovely property. A special thanks to Gillani who was so attentive to all our requests and was super pleasant to work with! Love it when staff go above and beyond to help fix issues… Only flaw was no elevators and we booked two rooms that they couldnt get together- so was a painful back and forth since we were in different floors and had ti walk all those ateps. But grounds were very well kept and bfast buffet spread was very good!
阅读更多
Verified traveler
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 102几周前

Hotels.com verified review

Our stay at Hilton Resort in Goa was nothing short spectacular. From the moment we arrived, the warm and welcoming atmosphere set the tonne for what turned out to be an unforgettable vacation. The dining experience at the hotel was elevated by the incredible waiter team: Ankush, Vibrant, Mayank, Fabiola ad Rishap. Each member displayed remarkable professionalism and attentiveness, ensuring that every meal was a delightful experience. A special mention must go to Rishap, an exceptional waiter who truly stood out. Rishap went above and beyond to make sure our dining experiences were perfect. His keen eye for detail and genuine care for our needs were evident in every interaction. Rishap's warm demeanour and proactive approach, such as remembering our preferences and "usual" order and making personalised suggestions, Madde a significant impact on our overall enjoyment. He is a true asset to the Ressort, embodying the highest standards of hospitality. The housekeeping team at the resort including Mayur, Samiran, Ishan and Abhishek, deserves immense praise for maintaining high levels of cleanliness and comfort throughout our stay. The room was always spotless, with fresh linens and towel animals with personal notes which we truly enjoyed and added a luxurious feel to our stay. The resort offers a blend of stunning surroundings, exceptional service, and luxurious amenities. The professionalism and warmth of thee sta
阅读更多
Radhakrishnan
icon-休闲
休闲
6.0
/10
评论于 124几周前

Expedia Group verified review

Staff responses the requests was slow
Nikhil
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 146几周前

Hotels.com verified review

The room conditions are average and it’s highly priced for the facilities or location. Amazing breakfast. Special mention for the hospitality and staff but nothing more.
Dhiraj Dayanand
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 166几周前

Expedia Group verified review

Awesome host , delicious food and hospitality super good
lisa
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 168几周前

Expedia Group verified review

Great place to get away from the fray in Goa. Nice food, Comfy beds, Lots of friendly staff. The breakfast is next level.
ASHWIN
icon-休闲
休闲
10.0
/10
评论于 192几周前

Expedia Group verified review

Great location, nicely designed property at height with great views! Excellent breakfast buffet and staff!
Samarth
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 197几周前

Expedia Group verified review

Excellent location. Great pools. Good breakfast and great staff at breakfast. Also very good live music on Sunday afternoon. Just a few suggestions to go from good to great. Poolside attendant was missing on Saturday evening, once called, he was there for service, but one feels he should’ve been there anyways. Late night menu at restaurant was very limited, the next late night, we ordered room service and the menu was excellent. Didn’t understand exactly why the restaurant menu at the same time was limited? You could look into that.
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Sushrut
icon-休闲
休闲
6.0
/10
评论于 198几周前

Expedia Group verified review

Food was a big let down. Breakfast buffet and dinner buffet both were mediocre. Spa was closed. Guests were not following pool etiquette such as showering before and wearing appropriate clothing. Room was nice, clean, with great housekeeper.
Sabyasachi
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 201几周前

Expedia Group verified review

A few things about the property 1) There is no lift to the rooms, which are located till 3rd floor. For some weird reason there is a lift from ground floor to the first floor, where the reception is. 2) The property is nice but not well maintained. Damp in the rooms, the staircase had white paint marks, the bathtub fixture came out. Not at all expected from a 5 start property, especially not from a Hilton brand Service is also terrible 3) There outside passage to the rooms were dark and the bulbs were not changed. Service is also terrible. 1) No communication on how long they would take to provide rooms. 2) No coordination between staffs. We booked a car at the reception and the ground staff at the portico were not informed. We had to tell them again to get a car. 3) Second day morning, someone came to check on our stay (working there for 9 years, he mentioned, so not a junior staff) and we told about the broken lights in the passage-way, bad check-in experience etc and mentioned that we may not come back. 4) He apologized and promised he will take care of the matter. The same day, room was not cleaned till 3 PM and we had to ask for room cleaning. Bulbs were not fixed till the time we checked out. 5) Room was not provided in good condition, some of the covers for outside seating area were not properly placed. 6) Our luggage was sent to the room almost 1.5 hours after we checked in to our room, that too after 4-5 follow ups.
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