米兰智慧酒店

酒店的地理位置極方便，就在地鐵站口附近。酒店附近亦有唔少餐廳。 第一天酒店沒有為我們放置煲水壺和茶包，要我們詢問reception才有。 洗手間的廁紙用完了沒有主動為我們更換，吃完了的杯麵也沒有為我們清走。 清潔整理房間方面有待改善。 洗手間沒有抽風系統較為不理想。 不過整體來說，酒店也是住得舒服的。

淋浴時會從淋浴間的門下方漏水，需改善。如果能提供免費的飲水，即便是一罐也是好的。

first gave me a room with broken toilet and when I asked to be changed the staff at the front seat claimed she didn’t know the situation. And later on gave me a room on ground floor ( for wheelchair users) which I later on realized it’s cheaper than the room type I originally booked. No cup, toiletries or trashbin in the room. Do not recommend staying here .

Staff is very helpful even not enough of manpower Room have sofa but don’t have small table or side table for work Appreciate that the air conditioning still work at November

設備，服務，房間 只能用烏煙瘴氣糟糕透頂 完全不可能是四星 一個商務飯店竟然隨便標自己為四星 除了地點 一無是處

飯店的空調不知道為什麼完全不能調整，所以整個房間都很熱 我同意大部分的評論，這個飯店不知道是誰設計的，除了廁所之外完全沒有提供垃圾桶，浴室的淋浴空間裡面沒有遮擋，所以所有的水都會噴到外面 整個空間很乾燥，我不知道飯店是不是把空調弄成除濕了，我整個晚上口渴到不行，每兩個小時就要起來上一次廁所跟喝水，整體來說睡得很不好 飯店有點過於環保了，總共只有提供廁所的衛生紙，房間內找不到其他的衛生紙，沐浴乳跟洗髮精都是同一瓶，而且只給兩小瓶，如果是長髮的話可能不太夠用

Location is great ! Easy access to Train station and Metro station Room is normal size with street view Clean and quiet

設計一點都不智慧 洗澡乾濕分離做的非常不好 會讓房間地板容易濕然後踩髒 同價格可以有更好的選擇

It is disappointed that no kettle, slippers, and water provided. Anyway, it is clean and good location.

great location

Rm 112 toilet is non-functional; there was no water stored when you’d flush it. the staff’s solution was to keep using a large sticky bucket to flush it multiple times by fetching water from the ahower. He reported that the problem is alreeady known to him but says that he does not know why they opened the room again for a new guess without fixing it. states he called for this problem before but has not been addressed. The shower drain was clogged/no wall glass causing substantial amount of water leaked to the entire restroom and even flooded to our bedroom and our bed area. The staff’s solution was to wipe it with 12-15 towels everytime we use the shower. He refused to provide a new room for us nor provide us with a refund. He says that we have to keep using the bucket for the toilet and mop the floor everytime we shower. We left the hotel after being there for 1-1.5hrs bc of so much inconvenience and lack of customer service/quality. Front desk staff refuse to connect us to his supervisor via phone bc he would be in trouble if he calls someone now. It was passed midnight and we were ao tired. States he already took care of the problem bc he provided us with that bucket and wiped the floor. States that we are set and have good night. This place does not care about the comfort and wellness of their guests. They collected additonal 20 eu for tax. called expidia and requested a refund. it was a nightmare.

The location is very convenient, right next to the train station, but the place is a bit small.

Great location, just 3 minute walk to the train station. The room was very clean and the air conditioning was working just right in the middle of the heat wave. I just stayed one night and had to leave very early to catch a train, but I plan to stay here again.

Good, only issue was the shower changing constantly from hot to cold. Staff was great! Air conditioning awesome

Allt var bra. Trevlig personal som gav uppgradering.

Deixa bastante a desejar. O banheiro é bem ruim, ao tomar banho inunda completamente, chegando a escorrer água para o resto do quarto. Equipe pouco prestativa, estava com duas crianças e três malas e sequer ofereceram ajuda. Café da manhã cobrado separadamente por 20 euros por pessoa. Há muitas outras opções melhores no entorno

The hotel is very close to the train station and restaurants are around the corner. AC was great during summer heat. We stayed on lower floor, unfortunately , the bathroom had a very very bad smell coming out from the drains.. staff poured chemical and try to help it but it doesn’t work. And we ends up needs to continue to pour water and cover the drain to try to minimize the sewer smell. Tried to request to change room but they were fully booked.

Only stayed at the hotel for the night but was very convenient for the main train station in Milan. We were able to check in early and the hotel room was very clean and cold, which was amazing considering how hot it was !

Camera scomoda Con arredi fatiscenti, tende rosse pesanti e polverose.

Great stay for a night near the train station and conveniently located. Rooms are clean and the staff were super helpful. Best air conditioning for a super hot day in Milan. This is the second time I stay and I’m sure I’ll be back.