Smart Hotel Milano

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8.4
/10
Very Good
988 reviews

What Guests Say About Their Stay

Kraisi T.

10.0
/ 10
Near Milano Central Station, Good service

Justin

10.0
/ 10
The location is very convenient, right next to the train station, but the place is a bit small.

George

10.0
/ 10
Great location, just 3 minute walk to the train station. The room was very clean and the air conditioning was working just right in the middle of the heat wave. I just stayed one night and had to leave very early to catch a train, but I plan to stay here again.

Claudia

10.0
/ 10
Good, only issue was the shower changing constantly from hot to cold. Staff was great! Air conditioning awesome
In the Area
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Via Torriani Napo, 28, Milan, Lombardy, Milan Province, Italy, 20124

Main Facilities

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Laundry service
Luggage storage
Elevator
Disabled access friendly
Multilingual staff
24-hour Receptionist
Smart Hotel Milano is located in area / city Milan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Smart Hotel Milano

Via Torriani Napo, 28, Milan, Lombardy, Milan Province, Italy, 20124
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General
Near Corso Buenos Aires

Location
With a stay at Smart Hotel Milano in Milan (Central Station), you'll be within a 5-minute drive of Piazza del Duomo and Cathedral of Milan. This hotel is 0.5 mi (0.9 km) from Corso Buenos Aires and 5.2 mi (8.3 km) from San Siro Stadium.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Piazza della Repubblica - 0.7 km / 0.4 mi
Piazza Lima - 0.8 km / 0.5 mi
Corso Buenos Aires - 0.9 km / 0.5 mi
Indro Montanelli Public Gardens - 1 km / 0.6 mi
Piazzale Loreto - 1.2 km / 0.7 mi
Piazza Gae Aulenti - 1.2 km / 0.8 mi
Porta Venezia - 1.3 km / 0.8 mi
Milan Planetarium - 1.4 km / 0.9 mi
10 Corso Como - 1.5 km / 0.9 mi
Corso Como - 1.6 km / 1 mi
Via della Spiga - 1.6 km / 1 mi
Via Montenapoleone Fashion District - 1.6 km / 1 mi
Piazza Aspromonte - 1.7 km / 1 mi
Armani Megastore - 1.9 km / 1.2 mi
Humanitas San Pio X - 2 km / 1.2 mi

The nearest airports are:
Linate Airport (LIN) - 7.6 km / 4.7 mi
Milan Malpensa Airport (MXP) - 53.5 km / 33.2 mi
Bergamo Orio al Serio Airport (BGY) - 49.7 km / 30.9 mi

The preferred airport for Smart Hotel Milano is Linate Airport (LIN).

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 71 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Smart Hotel Milano

Functional Hall Smart Hotel Milano
Functional Hall
Common Space Smart Hotel Milano
Common Space
Lobby Smart Hotel Milano
Lobby
Exterior Smart Hotel Milano
Exterior
Bedroom Smart Hotel Milano
Bedroom

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Smart Hotel Milano

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Smart Hotel Milano
71
Number of floors in Smart Hotel Milano
7
Another facilities in Smart Hotel Milano
TV lounge, Breakfast, Free WiFi, Disabled access friendly, Accessible path of travel

Frequently asked question in Smart Hotel Milano

What is normal check-in & check-out time at Smart Hotel Milano?
The standard check-in time at Smart Hotel Milano is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Smart Hotel Milano provide breakfast?
Yes, Smart Hotel Milano provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Smart Hotel Milano have?
Smart Hotel Milano is a 4.0-star hotel.
How many floors does Smart Hotel Milano have?
Smart Hotel Milano has 7 floors.
How many rooms does Smart Hotel Milano have?
Smart Hotel Milano has 71 rooms in total.
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More Reviews from Other Guests in Smart Hotel Milano

Overall Ratings & Reviews Smart Hotel Milano

Traveloka (34)
Other sources (954)
8.4
Very Good
From 954 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews Smart Hotel Milano

Number of reviews per page
20
40
Top reviews
Joel
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rm 112 toilet is non-functional; there was no water stored when you’d flush it. the staff’s solution was to keep using a large sticky bucket to flush it multiple times by fetching water from the ahower. He reported that the problem is alreeady known to him but says that he does not know why they opened the room again for a new guess without fixing it. states he called for this problem before but has not been addressed. The shower drain was clogged/no wall glass causing substantial amount of water leaked to the entire restroom and even flooded to our bedroom and our bed area. The staff’s solution was to wipe it with 12-15 towels everytime we use the shower. He refused to provide a new room for us nor provide us with a refund. He says that we have to keep using the bucket for the toilet and mop the floor everytime we shower. We left the hotel after being there for 1-1.5hrs bc of so much inconvenience and lack of customer service/quality. Front desk staff refuse to connect us to his supervisor via phone bc he would be in trouble if he calls someone now. It was passed midnight and we were ao tired. States he already took care of the problem bc he provided us with that bucket and wiped the floor. States that we are set and have good night. This place does not care about the comfort and wellness of their guests. They collected additonal 20 eu for tax. called expidia and requested a refund. it was a nightmare.
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Justin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is very convenient, right next to the train station, but the place is a bit small.
George
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, just 3 minute walk to the train station. The room was very clean and the air conditioning was working just right in the middle of the heat wave. I just stayed one night and had to leave very early to catch a train, but I plan to stay here again.
Claudia
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good, only issue was the shower changing constantly from hot to cold. Staff was great! Air conditioning awesome
May
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is very close to the train station and restaurants are around the corner. AC was great during summer heat. We stayed on lower floor, unfortunately , the bathroom had a very very bad smell coming out from the drains.. staff poured chemical and try to help it but it doesn’t work. And we ends up needs to continue to pour water and cover the drain to try to minimize the sewer smell. Tried to request to change room but they were fully booked.
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Gina
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Only stayed at the hotel for the night but was very convenient for the main train station in Milan. We were able to check in early and the hotel room was very clean and cold, which was amazing considering how hot it was !
Alessandra
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay for a night near the train station and conveniently located. Rooms are clean and the staff were super helpful. Best air conditioning for a super hot day in Milan. This is the second time I stay and I’m sure I’ll be back.
Liam
icon-
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

There was a bright green light in the room that I couldn't turn off and it prevented me from sleeping well. also the light from the room phone was bright and so I needed to unplug that just to be able to sleep as well. the shower was strange and the water poured out of the showerstall into the main bathroom and was threatening to flow into the room. a lower drain would help to prevent flooding. I had to set up towels to dam the water flow. otherwise the room was ok. the quality of the food at breakfast was not very good. it would have been better and cheaper to go to the McDonalds around the corner. the eggs especially were overcooked and rubbery.
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Xiaoyun
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room. Wonderful stuff. Great location. Air-conditioning working very well.
Collette
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The air conditioning worked great close to the station. The room is very black, not a fan. But it was clean and worked for a stop over. Did not have the breakfast. Just had a weird vibe
Rod
icon-
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was close to rail central No tissues in room Pay for water in fridge Breakfast over priced , cold eggs & Bacon left out to go cold Great bed
FAYE
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Some young girls at the front desk did not seem to understand privacy and discretion. I asked the women at the front desk not to announce my room number loudly as there was a large male sitting in the lobby chair listening to all transactions at the front desk. They must have been there for free internet however, as a solo female traveler, I like to keep my room number private. The girl failed to understand and announced loudly you will be in Room ....despite my request to not announce it. Second of all, the first floor room curtains do not close all the way. The window glass has a dark tint so when you look outside, it seems like the weather is gloomy when it's actually bright outside.
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Mark
icon-
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very close to the train terminal and access to transport. Close dining places as well. It was clean and friendly but a bit noisy from other guests
carine
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Loved it! Fantastic location, great service and very clean.
Khoo
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Like many other reviews previously, I found that this hotel is advertised as a 4-star property, but the overall quality feels closer to a 2-star hotel. The only good thing is location. The bathroom design is particularly poor and impractical. After showering, water floods the entire bathroom area. The bathroom lighting is controlled by a motion sensor, which can be very dangerous. During a shower, the lights had switched off automatically because the sensor mainly detects movement near the sink area rather than in the shower. This creates a safety risk, especially on a wet and slippery bathroom floor. Soundproofing is also poor, as noise from outside and neighboring rooms can be easily heard. Shockingly, complimentary bottled drinking water was not provided, which is something I would normally expect from a 4-star hotel. Overall, the facilities and service did not meet the standard of a 4-star property, yet guests are still required to pay the corresponding city tax based on the 4-star rate. The experience was disappointing and did not offer good value for the price paid.
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Lizbeth
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10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Un excelente lugar para hospedarse, está cerca de la centrales y del duomo de milano Además, el hotel se mira súper bonito y están todas las estaciones de metro cerca.
Guohao
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

great locaiton near to the train station and metro
Lucy
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely stay, thank you!!!!
Kristopher
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great place to stay while in Milan, conveniently located only about 5 minutes walking from the train station. Fast and easy check in process. Room was great for a short stay and provided all the necessities. Great location and only minutes away from public transportation and provided easy access to get around the city,
Ahmed
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff were welcoming. Room was nice and clean and well kept no complaints at all! The location is brilliant as there are multiple entries to the metro as well as the central train station. And loads of places to eat surrounding the hotel too!
Number of reviews per page
20
40

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Lobby 4 Smart Hotel Milano

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