东京柏悦酒店

很棒的飯店。希望下次在來住

服務，服務，服務，這不就是5星酒店的買點嗎？它都做到了。對一些人來說，它和旺區有一段距離，但有接駁巴士彌補了這方面的不足。早餐質素不俗，但選擇不多。整體來說，十分滿意。

Excellent swimming pool, good breakfast and good housekeeping.

整體來說都很棒

My friend got sick and the hotel sent a doctor and a nurse to her hotel room. Very efficient and attentive service.

It is my second time live in Park Hyatt Tokyo and even better than last time. Signage at 41/F is a bit inadequate but ok.

We are well treated by Mr Mera, the guest manager. We will return again.

非常服務好的酒店

如果要選擇景觀的話這是一間非常適合的選擇，職員的態度非常好！住客大多為外籍人士！房價略為貴！交通離鐵路站有少許遠，但酒店有接駁車每二十分鐘一班！

A very good upkeep hotel with its age. Yet still might need some touch up soon.

房間很大 窗外風景很棒 服務周到 帶小朋友還會收到很多禮物

酒店位于西新宿，从新宿站出来打车5分钟可到达。酒店也有shuttle，晚上9点半结束。 酒店设施硬件很新，房间很大，天气晴朗时可眺望富士山顶。 服务素质很好，基本上有求必应。服务员有部分是外籍，英语流畅，沟通无障碍。 十分推荐！

Comfortable room, excellent services and nice staff.

As usual, Park Hyatt Tokyo has been great for our short city break. The service, location and friendly staff made our trip a wonderful memory.

Everything is very good, except the hotel is a bit far away from the Shinjuku station. The breakfast buffet at Girandole is very boring, the choices of food(or food options) are not that many, they don't tell you that the Japanese breakfast needs to be ordered in advanced(nor labelled anywhere on the menu), the food has the same quality compare to other Hyatt hotels such as Hyatt place and Hyatt house, lack of attention from the staff to refill the coffee, tea and water, the breakfast buffet is much better in other five star hotels(e.g. such as Mandarin Oriental Tokyo, Peninsula Tokyo, Hilton and Imperial Hotel) than this hotel.

房間大，景色美，裝修新穎，早餐美味可口。 員工都很友善，貼心！唯一缺點是離地鐵站遠！ 房間內的備品很高檔Asop全套裝 住起來很舒服，house keeper 整理房間的速度很快。

酒店到新宿地铁西口有穿梭巴士，很方便，10分钟车程；穿梭巴士司机非常有礼貌，酒店接待大堂在41楼，服务生会主动帮忙拿行李，送到房间。另外在接待前台咨询去DISNELY和富士山一日游，他们提供很详细的资料和旅行社的资料，后来参加了他们介绍的旅行社去富士山箱根一日游，很不错。

The hotel is great ! The room is very nice and with good view , the hotel staffs are very friendly , and the food is really good. It's the best hotel in Shinjuku!

The attitude of the front desk is unbearable. The price is luxurious but the service is terrible. Requests for welcome drinks are rejected bruntly. Bad service is provided.

The best hotel ever! Especially if u r a big fan of " lost in translation", Park Hyatt is your first choice.