Sofitel Luang Prabang

Very friendly staff and good service.

A dreamy hotel in a peaceful environment. Beautiful rooms with French ambience. Very helpful staff. Efficient service. Good food. Highly recommended.

The building and service are perfect and our room was upgraded to a huge house upon arrival. The place is good for lovers and the family. It's very peaceful and lovely. My husband and I are both satisfied with this experience. Will choose this hotel again when we back Luang Parbang next time.

This was such a relaxing hotel. Highly recommend. They look after everything. Hotel felt like such a treat

This Sofitel location is probably one of the best I’ve been to. It’s a boutique hotel but has all the amenities of a 5 star hotel. All the staff from front desk, drivers, restaurant, room attendant, including the general manager were very helpful. They made sure that we had a wonderful stay. The front desk assisted us with tours and getting in and around town. They even assisted in booking us train tickets to our next destination. The resto staff were always friendly and the food selection was great. We also tried the spa which is a must. They provide a free 5min massage daily in the morning. The staff went above and beyond most 5 star hotels I’ve been to. I can truly say that I will be coming back and would highly recommend to everyone.

Tudo impecável

Simply superb Cannot be faulted Amazing stay.

La chambre avec piscine, juste splendide. Un lit à été installé pour notre fils , et finalement le directeur a offert une chambre pour lui, ce geste nous a beaucoup touché. Il était présent tous les matins pour saluer ses clients. Espace calme, bien situé, bien entretenu, un sans faute.

Very helpful and friendly stuff. A quiet place which is not really part of the downtown, but close enough to go to the downtown by walk. Probably the best resort in Luang Prabang.

Room is lovely the estate is rich in heritage. Services is top notch.

The staff are outstanding

This was overall a disappointing experience. From the check-in at 1:15 pm (normal check in time 2 pm), "sorry your room is not ready" whereas the hotel is loaded at 30% (low season) to the overpriced food, mini bar spa... We are not in Europe aren't we. The hotel is getting old decently maintained but aging... Last but not least the wifi was not working smoothly at all. Unacceptable at this price tag. I was happy to leave.

We stayed four nights in this gem of a hotel. We were in a pool villa but also made good use of the main pool. Everything is being taken care of by the most awesome and friendly staff. They literally know the names of all guests. Not only the manager but everyone who spoke with us knew our names. Pretty remarkable. There are cute little bunnies running around in the beautiful gardens and the restaurant is the best in Luang Prabang. I cannot recommend this place enough. It is simply fantastic.

El hotel increíble, el servicio increíble y la comida muy rica!

This was easily one of the most luxurious resorts I’ve ever stayed in. It is the previous French Governors mansion that was converted to 20+ room resort with bunnies and other fauna roaming the grounds. The rooms were right out of an Indochina romance with private gardens and an outdoor soaking tub. The stone tiles were pleasant on the feet

Beautiful buildings in a great location. Easy to walk into town or take a tuktuk. The staff are lovely and the room was fabulous.

Do not expect much from this hotel or you will be disappointed. Rooms are very dark. Do not look at the details, everything is of poor quality.

Outstanding hotel in Luang Prabang with the nicest pool area and garden.

Super

Great hotel some of the tours were really good sunset cruise dinner and lunch near the waterfall a must.