双威大箱酒店

在家庭套房住了两晚，感觉棒极了。酒店房间很新，很干净，床也超级舒服，质量也很好。家庭套房里还有一张沙发床可以睡。电视可以投屏，方便我给儿子看动画片。酒店楼下就是Big Box购物中心，里面有几家餐厅、娱乐场所和购物场所，非常方便。 酒店离乐高乐园也很近，开车很快就能到。但是周六早上我们很难打到票去乐高乐园，所以最后不得不开车过去。 服务人员非常棒，特别要感谢酒店关系经理Vivienne，她在办理入住手续时提供了热情专业的服务。 此外，3月5日餐厅早餐排队的经理服务也非常出色。尽管周日早上9点之后排队很长，但他还是很公平地对待客人，向排在后面的一位客人解释说，他们的朋友快吃完早餐了，所以他们无法挤到朋友的餐桌。 酒店或许可以考虑提供客房送餐服务，以避免周末早高峰期间排队过长。此外，酒店还可以考虑在洗手池附近设置儿童凳，以吸引家庭入住，因为我儿子说他更喜欢这家酒店，而不是公园里的那家。

Clean room, air conditioning worked well. Staff were very helpful at reception, particularly Mr Vicky who arranged transfer to Changi Airport. Good choice at buffet breakfast. Didn't eat other meals there as there is big choice in neighbouring retail park to explore.

Wonderful stay, room is clean and comfortable for my family. Will definitely return back for our next trip, all amenities are under one roof and conveniently located

This was my 2nd stay at this great renowned hotel in Johor Bahru. The room was slightly smaller than the previous stay. Wifi & other basic necessities were abundantly sufficient. The only room for improvement (RFI):- 1) Please change the pillows to a softer more comfortable one. I had all 4 x hard pillows. Ended up with a stiff neck & shoulder the next morning. 2) please ensure that the toiletries especially soap were topped up slightly a bit more regardless weekday or weekend. 3) Kindly consider allocating some more friendly parking space for motorbike-riding guests to park at the lobby-front.