Overview of Sunway Hotel Big Box
Sunway Hotel Big Box is a four-star hotel built in 2020, with its most recent renovation listed as 2021, which makes it one of the younger properties in Sunway City Iskandar Puteri. Its defining feature is the one its own operator, Sunway Hotels & Resorts, puts first: the hotel connects directly to Sunway Big Box Retail Park, which the brand describes as Malaysia's first hybrid retail park, an open-air mall built around a minimalist warehouse concept and set within 24 acres of green space.
The property is listed on Traveloka at Persiaran Medini in Bandar Medini Iskandar Puteri, within the Nusajaya / Legoland area of Johor Bahru, postcode 79250. The official site places it at the heart of Sunway City Iskandar Puteri, surrounded by greenery and only moments from major highway connections. The building rises 15 floors and holds more than 270 rooms and suites, with one restaurant and one bar on site.
For travellers coming from Singapore, the appeal is easy to read. Sunway Hotel Big Box sits in the same township as LEGOLAND Malaysia, which the hotel lists as about seven minutes away, and it offers a complimentary shuttle there for in-house guests. That combination of a theme-park base, a retail park next door and family-sized suites shapes most of what follows on this page.
Room Types at Sunway Hotel Big Box
The official site lists six room categories and four suites. Bed configurations, sizes and occupancy below come from the hotel's own rooms page; the exact names shown on Traveloka's booking widget may differ slightly, so match the description when you choose a rate.
Deluxe King and Deluxe Twin
The entry rooms measure 29 square metres and sleep two adults. The Deluxe King has one super king bed and the Deluxe Twin has twin beds; both come with a lounge chair, an internet-enabled Smart IPTV and power outlets.
Deluxe Plus King and Deluxe Plus Twin
One step up, the Deluxe Plus rooms grow to 32 square metres and add a sofa bed, so they take two adults and one child or three adults. The King version pairs a super king bed with a lounge sofa, while the Twin version has twin beds plus the sofa bed. Both keep the Smart IPTV and power outlets.
Deluxe Family King
Also 32 square metres, the Deluxe Family King combines a super king bed with a sofa bed and sleeps two adults and two children, or three adults and one child. The hotel lists a complimentary minibar and an espresso machine here, along with Smart IPTV.
Deluxe Executive King
This 32-square-metre room is for two adults only and is located on the hotel's highest floor, with what the official site calls an unobstructed view of Sunway City Iskandar Puteri. It has a king bed, a lounge chair with leg rest, a Bluetooth speaker and a cordless phone charger.
Family Suite
Tucked into the corners of the building for extra privacy, the 57-square-metre Family Suite has a master bedroom with ensuite, a super king bed, a sofa bed and lounge seating. It sleeps three adults and one child, two adults and two children, or four adults, and adds a microwave, a complimentary minibar and an espresso machine.
Two Bedroom Family Suite
The largest family option covers 89 square metres and sits next to a connecting room. It combines a super king bed, twin beds and a sofa bed, with a living area and microwave, and is listed for six adults and two children or four adults and four children.
Executive Suite
Located on the highest floor, the Executive Suite has a dedicated living and dining area, one super king bed for two adults, an ensuite bathroom with bathtub and walk-in shower, a powder room, a SMART TV, a Bluetooth sound bar and an espresso machine.
Premier Suite
The top category is the 80-square-metre Premier Suite, with a king-bedded master bedroom, a bathroom with both bathtub and walk-in shower, a living and dining area, a powder room, a SMART TV, a Bluetooth sound bar, an espresso machine and LED control panels.
Across the property, Traveloka's listing also notes family rooms and connecting rooms, and its in-room facility list includes a desk, hairdryer, in-room safe, minibar, shower and TV. Per-room inclusions vary by category, so check the room card on the listing before you confirm.
Facilities and Amenities
Sunway Hotel Big Box keeps its facility set focused on leisure, families and small events. The headline features confirmed by the official site and Traveloka's listing are:
- Pools: an outdoor swimming pool, plus a children's pool listed on Traveloka.
- Pool Bar: a poolside bar serving refreshing drinks and light food.
- Fitness centre: listed on the official facilities page.
- Connectivity: free WiFi, with international calling also listed.
- Parking: free parking according to both sources, with secure parking, valet parking and accessible parking listed.
- Accessibility: wheelchair-accessible areas and lifts.
- Meetings and events: meeting facilities with a projector and photocopier, and the hotel markets its venues for business meetings, weddings and celebrations.
Services listed on Traveloka include a 24-hour receptionist, 24-hour security, 24-hour room service, a concierge, bellhops, luggage storage, multilingual staff and a safety deposit box.
House rules are straightforward. The hotel is non-smoking, with smoking allowed only in designated areas, and pets are not allowed. The minimum check-in age is 18, and minors must be accompanied by an adult at check-in.
Location and Getting There
Sunway Hotel Big Box is in Bandar Medini, part of the Iskandar Puteri township on the western side of Johor Bahru. It is a planned, green district rather than a dense city centre, with the main highways close by. Traveloka's listing also notes a grocery store and supermarket nearby.
Places the hotel highlights around it include:
- Sunway Big Box Retail Park: directly connected to the hotel, with shops, dining and everyday retail.
- LEGOLAND Malaysia: about seven minutes away according to the hotel, and served by its guest shuttle.
Most guests from Singapore arrive by road, using the highway network the hotel sits beside. If you are flying in from further afield, Senai International Airport is the main airport serving Johor Bahru, and you can compare flights to Johor Bahru on Traveloka before planning the drive. Airport transfer appears among the transport services on Traveloka's listing, but the official site does not describe it, so arrange it directly with the hotel ahead of arrival rather than assuming it is included.
The complimentary LEGOLAND Malaysia shuttle is for in-house guests only. At the time of writing the hotel lists morning drop-offs at 9:30am and 10:00am and afternoon pick-ups at 5:00pm and 5:30pm, in an air-conditioned vehicle. Seats are reserved at check-in on a first-come, first-served basis, so ask at the front desk as soon as you arrive.
Dining at Sunway Hotel Big Box
The hotel's restaurant is Pendas Café on Level 1, an all-day dining venue serving the signature breakfast, à la carte favourites and light bites through the day. The official site lists breakfast as a buffet, à la carte at lunch and dinner, and a claypot set at lunchtime. In the evening, the café's open kitchen becomes the centre of attention, with a menu of contemporary classics and newer dishes.
Breakfast is served from 6:30am to 10:30am, a window that matches both Traveloka's policy notes and the hotel's dining page. If your rate does not include it, or you have an extra guest, the property charges for additional breakfast, so check whether the rate you pick already bundles it.
Out by the pool, the Pool Bar handles drinks and light food from the afternoon into the evening, which works well after a day at the theme park. Beyond the hotel, the connected Sunway Big Box Retail Park adds a wide spread of cafés and restaurants within walking distance, and you can browse attractions and activities around Johor Bahru to round out a weekend away.
Why Stay at Sunway Hotel Big Box
The strongest reason is how little planning a family weekend needs. You get a hotel that is only a few years old, a mall attached to the building, a free morning shuttle to LEGOLAND Malaysia and suites that genuinely sleep four to eight people. For Singapore families, that removes most of the logistics.
- Families: Family Suites, a Two Bedroom Family Suite, a children's pool and the park shuttle are built around group stays.
- Couples: the Deluxe Executive King and the suites on the highest floor offer views across Sunway City Iskandar Puteri.
- Drivers: free parking, valet and secure parking suit road-trippers.
- Small events: meeting facilities and wedding and celebration packages mean the hotel works for gatherings as well as holidays.
It is less suited to travellers who want to be in the middle of Johor Bahru's city centre, which is a drive away. If that is your priority, compare other hotels across Johor Bahru on Traveloka before you decide.
Tips for Booking Sunway Hotel Big Box on Traveloka
- Match the room to your group size. Deluxe King and Deluxe Twin rooms are for two adults only; choose a Deluxe Plus, Deluxe Family King or a Family Suite if a child or third adult is joining.
- Plan around check-in and check-out. Check-in is from 3:00pm and check-out is by 12:00pm, so a morning LEGOLAND visit on arrival day works best if you leave luggage with the front desk.
- Reserve shuttle seats early. The LEGOLAND shuttle is first come, first served and booked at check-in.
- Check breakfast inclusion. Compare rates with and without breakfast, as extra breakfasts are charged separately.
- Budget for tourism tax. Non-Malaysian guests and non-permanent residents pay Malaysia's per-room, per-night tourism tax, collected by the hotel at check-in.
- Bring ID for every adult. The minimum check-in age is 18.
Rates, room availability and inclusions change, so confirm the details on the room card before paying. When the hotel is sorted, you can plan the rest of the trip from the Traveloka homepage.
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