Sunway Hotel Big Box is a modern 4-star hotel rising 15 storeys above the heart of Sunway City Iskandar Puteri in Johor. With 284 well-appointed rooms and suites, the hotel offers a polished urban retreat for leisure travellers, families, and business guests alike. Its prime position within one of southern Johor's most dynamic integrated developments means guests enjoy direct connectivity to retail, dining, and entertainment options the moment they step outside their room. Opened as part of the wider Sunway City masterplan, the hotel brings the trusted Sunway hospitality brand to the rapidly growing Iskandar Puteri corridor.
What sets Sunway Hotel Big Box apart is its seamless link to Sunway Big Box Retail Park, one of the largest retail destinations in the region, via an enclosed bridge walkway. Guests can stroll from the hotel lobby into over a hundred retail and food outlets without ever stepping outdoors — a genuine advantage during Johor's warm afternoons or sudden tropical downpours. The hotel is also positioned just minutes from headline family attractions such as LEGOLAND Malaysia and Puteri Harbour, making it a practical and comfortable base for families exploring southern Johor.
From the moment you arrive, the contemporary design aesthetic is apparent. The lobby is bright and open, setting a welcoming tone that continues into the guest rooms with their neutral palettes and modern furnishings. Whether you are visiting for a weekend family holiday, a mid-week business trip, or a short hop across the border from Singapore, Sunway Hotel Big Box delivers a reliable, well-rounded hotel experience backed by attentive service and genuinely useful facilities.
Sunway Hotel Big Box offers four distinct room categories, each thoughtfully designed to suit different travel needs. All rooms feature complimentary high-speed WiFi, individually controlled air conditioning, an in-room safe, and a Smart IPTV system. Universal and USB power outlets are standard throughout, which is a thoughtful detail for tech-savvy travellers and guests arriving from overseas with different plug types.
The Deluxe Room is the hotel's core room category, spanning a comfortable 32 square metres (approximately 344 square feet). Guests may choose between a king-size bed or twin-bed configuration, making the room well suited for couples and pairs of friends travelling together. The room accommodates up to two adults and two children comfortably. Standard amenities include a work desk with ergonomic chair, a rainfall shower in the en-suite bathroom, complimentary bottled water, and a flat-screen Smart IPTV. The clean, modern interiors feature floor-to-ceiling windows that let in plenty of natural light and offer views across Sunway City Iskandar Puteri. For many guests, the Deluxe Room provides all the space and comforts needed for a short to mid-length stay without unnecessary extras.
Designed specifically with families in mind, the Family Double Room at Sunway Hotel Big Box provides a generous sleeping arrangement with a super king-size bed paired with a queen-size bed in a single room. This configuration comfortably sleeps two adults and two children, or even three adults at a stretch, without the need to book connecting rooms. The room comes equipped with a complimentary minibar, an espresso machine for parents who need their morning coffee, and an internet-enabled Smart IPTV to keep younger guests entertained. Universal and USB power outlets are conveniently placed throughout the room for charging devices. The Family Double Room is an excellent option for families who want to stay together in one space while still enjoying a degree of comfort and separation.
For guests seeking an elevated experience, the Premier Room is located on the highest floors of the hotel and features a king-size bed with premium linens. The higher vantage point rewards guests with unobstructed views across Sunway City and the surrounding Iskandar Puteri landscape. In addition to the standard amenities, the Premier Room includes enhanced touches such as a comfy lounge chair with leg rest, a Bluetooth speaker, a cordless phone charger, and an espresso machine. These extras give the room a boutique feel that appeals to discerning travellers and those celebrating special occasions. The room is ideal for couples wanting a little more luxury or business travellers who appreciate a comfortable retreat after a long day of meetings.
The largest accommodation at Sunway Hotel Big Box, the Family Suite spans a generous 57 square metres (approximately 614 square feet) and is smartly compartmentalised for extra comfort, space, and privacy. The suite features a king-size bed in the master bedroom alongside a pull-out sofa bed in a dedicated living area, allowing families to spread out across distinct zones. Two separate bathrooms — each with a walk-in shower — ensure morning routines run smoothly even with a full household. The Family Suite also includes two Smart IPTVs, a microwave, a complimentary minibar, and an espresso machine. A cosy sitting and dining area rounds out the space, making it suitable for longer stays or families who simply prefer more room to breathe. The suite comfortably accommodates two adults and two children under the age of twelve.
Sunway Hotel Big Box provides a well-considered selection of facilities that cater to both relaxation and productivity. The outdoor swimming pool is the centrepiece of the hotel's leisure offering, providing a refreshing spot to cool down in Johor's tropical climate. Set on an elevated deck with sun loungers, the pool area is a pleasant place to unwind during the afternoon or early evening. Directly adjacent is the Pool Bar, where guests can order cold beverages and light bites without leaving poolside — and catch live sports on screen during the evening hours.
Fitness enthusiasts will appreciate the 24-hour fitness centre, which is equipped with modern cardio and strength-training equipment. The round-the-clock access means early risers and late-night exercisers are equally well served. For business guests, the hotel offers professionally equipped meeting rooms suitable for corporate gatherings, presentations, and small-scale events, with audiovisual support and flexible seating configurations available upon request.
Complimentary high-speed WiFi is available throughout the hotel, including all guest rooms, the lobby, and common areas. Self-parking is provided on site, with the hotel benefiting from the generous parking infrastructure of the wider Sunway Big Box Retail Park complex. Additional conveniences include dry cleaning and laundry services, 24-hour in-room dining, and a concierge team ready to assist with local recommendations, transport arrangements, and attraction tickets.
Perhaps the most distinctive amenity at Sunway Hotel Big Box is its direct bridge connection to Sunway Big Box Retail Park. This enclosed walkway gives guests effortless access to over a hundred outlets, including Golden Screen Cinemas, the enormous BookXcess bookstore, home improvement warehouses, electronics retailers, and a wide variety of food and beverage establishments. The adjacent X Park adventure zone adds yet another layer of entertainment, particularly for families with older children and teenagers seeking active thrills.
Sunway Hotel Big Box is located at Persiaran Medini 5 within Sunway City Iskandar Puteri, one of the fastest-developing urban centres in southern Johor. The hotel sits just five minutes' drive from the Malaysia-Singapore Second Link via the Coastal Highway, making it exceptionally convenient for visitors crossing the border from Singapore. From the Second Link toll plaza, reaching the hotel is a straightforward drive along well-signposted roads.
From Senai International Airport, the hotel is approximately 30 kilometres away, with the journey taking around 30 to 40 minutes by car depending on traffic conditions. Taxi and e-hailing services such as Grab are readily available at the airport. Guests driving from Johor Bahru city centre can expect a journey of roughly 25 minutes via the Iskandar Coastal Highway or the Second Link Expressway.
For travellers arriving from Singapore by public transport, the CW7L bus service runs directly to Sunway Big Box after clearing Malaysian customs at the Second Link, offering a budget-friendly cross-border option. Within Iskandar Puteri, the hotel is well connected to major roads and highways, making car rental or ride-hailing the most practical way to explore the wider region.
The hotel's location places guests within easy reach of several of Johor's most popular attractions. LEGOLAND Malaysia Resort is just an eight to ten-minute drive away, while Puteri Harbour — home to Sanrio Hello Kitty Town and the Puteri Harbour waterfront — is approximately four kilometres from the hotel. Aeon Bukit Indah Shopping Centre and the Johor Premium Outlets are also accessible within a short drive, giving shoppers plenty of options beyond the attached retail park.
Pendas Café is the hotel's signature all-day dining restaurant, located on Level 1. Named after the nearby Sungai Pendas estuary, the café serves a varied menu of local and international cuisine designed to satisfy a broad range of palates. Breakfast is served as a buffet spread on weekdays from 6.30 a.m. to 10.00 a.m. and on weekends and public holidays from 6.30 a.m. to 10.30 a.m., featuring a rotating selection of hot dishes, fresh pastries, tropical fruits, and beverage stations. Room rates at Sunway Hotel Big Box frequently include breakfast, so it is worth confirming inclusion when booking through Traveloka.
Beyond breakfast, Pendas Café offers an à la carte lunch menu from 12.00 p.m. to 6.00 p.m. as well as a curated Tiffin Lunch Set available from 12.00 p.m. to 3.00 p.m., which provides a convenient and value-driven midday meal option. In the evening, the restaurant transitions into dinner service alongside Pool Bar Dining from 5.00 p.m. to 10.30 p.m., where guests can enjoy casual bites and drinks in a relaxed al fresco setting by the pool. For those who prefer to dine privately, 24-hour in-room dining is available with a dedicated late-night menu.
One of the standout advantages of staying at Sunway Hotel Big Box is the sheer variety of additional dining accessible via the bridge to Sunway Big Box Retail Park. Within the retail park, guests will find everything from local Johor favourites and hawker-style stalls to international fast-food chains and sit-down restaurants. This means that even the fussiest of eaters — or families with widely differing taste preferences — can easily find something to satisfy their cravings without venturing far from the hotel.
Unmatched connectivity to retail and entertainment. Very few hotels in Johor offer the kind of direct, enclosed walkway access to a major retail park that Sunway Hotel Big Box provides. Being physically connected to Sunway Big Box Retail Park and X Park means guests gain instant access to shopping, cinema, dining, and adventure activities without the need for a car or taxi. This is a genuine differentiator, particularly for families and rainy-day travellers.
Purpose-built family accommodation. The hotel's room mix is deliberately designed to welcome families. The Family Double Room and Family Suite both offer sleeping configurations that keep parents and children together in comfort, while amenities such as microwaves, minibars, and multiple televisions reflect an understanding of what travelling families actually need. This makes Sunway Hotel Big Box one of the more family-friendly 4-star options in the Iskandar Puteri area.
Strategic location for cross-border travel. Situated just minutes from the Malaysia-Singapore Second Link, the hotel is ideally placed for Singaporean visitors making short getaway trips into Johor. The proximity also benefits Malaysian travellers heading to or from Singapore, as the hotel serves as a convenient stopover point that avoids the congestion commonly found closer to the Johor Bahru–Woodlands Causeway.
A credible base for LEGOLAND and Puteri Harbour visits. With LEGOLAND Malaysia less than ten minutes' drive away and Puteri Harbour just a short hop further, Sunway Hotel Big Box positions itself as a practical and comfortable home base for families exploring Johor's top family attractions. After a long day at the theme parks, returning to a comfortable room with a pool and on-site dining is a welcome convenience.
Modern amenities at a competitive price point. As a 4-star hotel, Sunway Hotel Big Box delivers a polished experience — Smart IPTV, espresso machines in higher-tier rooms, a 24-hour gym, and complimentary WiFi — at rates that remain competitive compared to similarly positioned hotels in Johor Bahru city centre. Booking through Traveloka often unlocks additional savings and promotional rates that further enhance the value proposition.
Book early for school holiday periods. Given the hotel's proximity to LEGOLAND and its family-friendly room types, Sunway Hotel Big Box tends to fill quickly during Malaysian and Singaporean school holidays. If your travel dates fall within these peak periods, booking at least three to four weeks in advance through Traveloka is advisable to secure your preferred room type and the best available rate.
Consider the Family Double Room for value. Families travelling with one or two children often find that the Family Double Room offers the best balance of space and value compared to booking two separate Deluxe Rooms. The super king and queen bed combination provides ample sleeping space, and the included minibar and espresso machine add a touch of luxury without the premium price of the Family Suite.
Request a higher floor for better views. If you are booking a Deluxe Room or Family Double Room and enjoy a good view, it is worth noting your preference for a higher floor when making your reservation. While the Premier Room guarantees a top-floor location, a polite request during booking can sometimes result in a favourable room assignment in other categories too.
Check-in and check-out timing. Standard check-in at Sunway Hotel Big Box is from 3.00 p.m., with check-out by 12.00 p.m. (noon). If you are arriving early, the hotel's direct connection to Sunway Big Box Retail Park means you can leave your luggage with the concierge and spend the morning browsing the shops, visiting BookXcess, or grabbing lunch at one of the retail park's many restaurants while you wait for your room to be ready.
Look out for breakfast-inclusive packages. Many room rates listed on Traveloka for Sunway Hotel Big Box include breakfast at Pendas Café. Before finalising your booking, compare room-only and breakfast-inclusive rates — the buffet breakfast is generous and varied, and opting for the inclusive package often works out more economical than paying separately, especially for families.
Take advantage of the parking. Self-parking is available on site and is complemented by the extensive parking facilities at Sunway Big Box Retail Park. If you are driving from Singapore or elsewhere in Johor, having free or low-cost parking adds meaningful savings compared to city-centre hotels where parking fees can accumulate quickly. Confirm the latest parking arrangements directly with the hotel at the time of booking.
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sunway Hotel Big Box | 284 |
Number of floors in Sunway Hotel Big Box | 15 |
Another facilities in Sunway Hotel Big Box | 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
