坎昆加勒比家庭旅馆

The picture looks beautiful because it is photoshopped. To begin with, the sheets on the bed were dirty. They had sand and pubic hair on them. We ended up staying in that room overnight until they moved us to another room that was less dirty. I had to place a towel over the covers and cover myself with another towel. The smell was horrible!!! I could not breathe it. Opening the windows barely helped, but then it let the hot June air in. I had also rented another "suite," but I ended up not using it because my daughter is pregnant, and I could not have her stay in that place and get an infection. The pool was dirty, so we did not get in the water. The tables and chairs, which are not in the pictures, were half broken. I have pictures to show that we could not use the chairs because the seating was completely broken. I ended up leaving the next day for another hotel. The "restaurant" was open for just a couple of hours, but it was scary to eat there. We ended up going next door to the 7-Eleven and getting some old packaged muffins so we could have something to eat. The cleaning ladies were kind, but the whole place was horrible. Will never go there again, not even for free.

buen lugar y atencion habitacion limpia

Habitación limpia, todo acondicionado, buen aire, un excelente vista, buen internet, instalaciones con estilo rústico y funcional perfecto para familia. Sugerencias: mayor mantenimiento a las instalaciones Una mayor atención por parte del personal

Genial todo

Perfect. Right next to the ferry to Islas Mujeres. Good food. Great staff

Rain forest setting on the beach with an old Mexican building were nice.noce staff but building needs maintenance

The room was clean and AC worked great! We felt very at home and comfortable! Staff was waiting up for us as we arrived late in the evening. We would definitely return in the future!

Muy cerca al ferry ultramar para isla mujeres, básicamente se encuentra a la siguiente calle. A pesar de que son espaciosas las habitaciones, les hace falta algun retoque porque aparentan ser descuidadas. Pero fuera de eso, esta muy bien el lugar

Muy buena ubicación

We knew this was going to a bit rough, and we chose it despite knowing that, because we attended a wedding at a resort and did not want to stay overnight there, so we just looked for a less expensive option to crash for one night. The expectation was (based on photos) that the please was going to be worn and dated, but what we did not expect was the odor (sewage? Dead fish?) that surrounded the property and permeated the room. This could be out of the hotel's control, but the dirt on the top sheet (sand?) and the hair on the pillows and under the pillows and the yellow stains on the sheets were a bit much. Slept with our clothes on, did not use the shower....no soaps or other toiletries were provided. Pool was open "24 hours" but faces the ferry dock and the SMELL out there was uninviting, to say the least. TV worked fine, AC worked fine, no mini fridge, though. It did the trick but wouldn't stay here again.

Mycket trevligt ställe, rummet var stort och när poolen. Rent och fräscht på rummen och övriga ytor. Restaurangservice var mycket bra, trevligt med havsutsikt vid frukost. God frukost och absolut bästa utsikten. Ligger nära till färjan till Isla Mujeres, fantastiskt utflykt, rekommenderas enormt! Magisk restaurang en bit bort, Black Beard, enorma och galet god ceviche 👍

Hôtel agréable, en bord de mer, loin des grand ensembles Le personnel à répondu à toutes vos demandes Merci pour l’accueil

Place is good for the price. Sea facing. Good decor in the home The water is salty. This was big problem for us. otherwise it was spaciousl Old properly.

2 rooms. The first one with kitchen but nothing that you can use to prepare food, no air conditioner and dirty. 2nd room, no black curtains. All light from the outside even in the night come to the bedroom, the air conditioner old and not strong to cool off the room, the bathroom...old and cheap repairs. We request to leave after we past one night with no sleep.

First of all there is no room service, during are stay no one cleaned are room. Second of all the room is full of bugs and lizards and when we told the manger on site he was like this is normal we can’t do anything about it. One of the worst places you could stay at it. There are cheap places near by with better service and hospitality.

Nice pool and bar and 7/11 next door. Could have been cleaner. Area didn’t feel safe at night

Horrible tap water smell. Tap water is salty and smelly. Saw this last minute and reserved the 1 bedroom with kitchen. Had 7 star rating at hotels.com and I booked it without second thought. The price is not cheaper and its par with almost other airbnbs. Comes around 55$ USD per night which is not cheap at all. The staff are ok and changed my room to balcony with beach view and the bed and ac are comfortable. The manager is a girl who is not present most of the time and does not speak one word of english at all. Also, one guy at the reception who is friendly provided couple old-worn out utensils for me to cook. Managed to cook by buying water from the near by 7-eleven. Fridge AC and TV fine However, during my entire stay, I couldnt bath at all due to tap water smell. Which is very salty as well. Even brushing my teeth felt difficult everyday morning. Thought the tap water is same everywhere in Cancun but i was wrong. I stayed at other places and they are fine. I think the building is very old and the tap water pipes needs maintenance. Staff could not speak good english so I did not mention it to them. However, the location is next to beach and they have small over-priced restaurant and tiny swimming pool at the back yard which is next to beach. Have stayed here for 5 days and have seen mostly other spanish local people from other parts of Mexico. Have seen one american family for a weekend. Overall, I would not book this place again due to horrible tap water smell.

Great views , needs alot of upgrading to become 3 star status.

First off I don't like to do review but I sure depend on them for my stays and that's why I have to write one. We had 2 of these plates,forks,knife there was no cutting knife no cutting board we had 1 glass 2 cups. No tea towel,of dish cloth. Are bath towel where ripped. The water smelt, no coffee maker, toaster. We got into our room just after the maid clean it and my feet were black (pictures to come) The light, fridge and bathroom door where filthy. Our bed fell in one one side RM103. At one time this place was I'm sure a cute boutigue hotel but I would never stay there again

El Agua de la llave tenía un olor muy desagradable como a caño y era agua salada, ni para lavarse los dientes ni bañarse ojalá solucionen eso, además la puerta de la hab. Es de madera y tiene cuartiaduras que penetran la visibilidad dentro de la hab. Dejándola expuesta a la privacidad de la misma, ojalá solucionen estos temas y que es un precioso lugar el que tienen.!