莱昂纳多酒店阿姆斯特丹博物馆区

Perfect journey

Terrible room with ridiculously small bathroom. Sink was such poor design almost unusable. Breakfast awful.. cold scrambled eggs and bacon, minimal cold meat cheese etc. Dining area gloomy and shabby. The only good feature was the very helpful reception desk staff.

Luktade hundavföring på ett av rummen samt att det var insekter i sängen. Personalen mycket otrevlig och hotfull, fick hot om att bli utkastade när vi suttit och pratat och skrattat tillsammans på ett av rummen vid 18-tiden. Frukost som bjöd på torr ost och dåligt utbud samt inte fylldes på regelbundet. Upplever inte detta som ett 4-stjärnigt hotell.

The room was spotless bed was very comfy but the bathroom with shower was tiny but nice. Staff was fantastic and very helpful with everything I needed. They even had a taxi company to recommend to call when needed and Breakfast had everything you could want and very good. AC was good. I would stay here again !!!

The shower was cold the first morning, also the second with no pressure even i I told that there was a problem the first day. Room was small, not easy to move, also in the bathroom. 180€ to 240€ with the breakfast. Well located in the center, good breakfast.

The WiFi doesn’t seem to work. A very helpful young man at the front desk helped me. He opened Data so I could get email and texts. That’s through the phone, which is not the same as WiFi. The shower door needed new rubber around it to keep water from flooding the bathroom. Desk staff was happy that was reported.

The reception area is just too small. The staff were helpful but struggled when more than 2 people were at reception at one time.

Clean and easily located. Other hotels are named Leonardo so having address handy is helpful. Located near all the museums and Tram. Staff was helpful when we had trouble locating the River Cruise dock location and called internationally for assistance.

Albergo con pulizia della camera "su richiesta" e anche avendola richiesta, la camera non é stata rifatta. Dentro la camera c'erano le formiche. Colazione scarsa.

Minuscule basement room

Personal sehr hilfsbereit

The hotel is located so very close to many of the attractions in the center of Amsterdam. The hotel staff were very cordial. The criticisms we have are the following: some of the rooms, including ours, are in the attached building. One has to travel through three different doors and through a narrow-cornered doorway to reach these rooms. This was very difficult with our luggage. The young girl at the front desk was very kind and tried to help, but our bags were very heavy, and it was difficult to navigate the hallways to our room. The sitting area is very cozy. The restaurant was not open for a meal in the evening which would have been very nice on King's Day when the streets were so crowed with partiers! The only other criticism we have is that there is a definite mouldy smell in the hallways between the two attached buildings. Again, the location of this hotel is AMAZING!!!

Very nice location but the hotels needs an updato to keep up with the surroundings. The room var spacious but window let in air so my room was freezing and you could not more heat as a guest. I formed staff but they did nothing for the entire day I was out. In the evening when I came back the receptionist did all she could. She brought a portable heater at the end which helped night2. Got a cold due to this. The shower smelled. I do not recommend room 325. Breakfast was nice, but did not have anything special.

Breakfast was varied and plentiful.

Good location small rooms

The room was a bit small, but I was solo so not that bad. Staff was excellent, very helpful and always had a smile. Location was perfect, very convenient and close to many atteactions.. I didnt get a chance to taste the food. I would stay again and recommend this hotel.

Reception area had constant sewage smell. Bedrooms had good size but tiny bathrooms to the point that i had to remove toilet roll for the toilet seat to be able to close as kept being in the way.

The hotel has a good location in the museum quarter of Amsterdam and a good breakfast at a reasonable price. But our introduction to the hotel was damaged by the staff at reception. I'd received notification three weeks in advance that I was eligible for a reduced price of a room upgrade, which I clicked to accept. I didn't hear back. When checking in, I was told there was no record of the offer and that these upgrades depended on availability and there was no room available. I immediately checking online with Expedia and the deluxe room I wanted was available for the time of our stay. However, no discussion of this with the staff worked. We were then told that we'd have to wait three hours for our original room. A few minutes later, the staff checked again and our room was ready. The behaviour of the staff affected our perception of the stay. The room we had was cramped for two people.

Beautiful great location very nice staff

Very tiny rooms, average quality breakfast and the personnel feels unengaged l. Not good value for money