Leonardo Hotel Amsterdam Museum Quarter

Room was clean, staff was always so friendly and were a great help to us! We ended up eating breakfast onsite everyday because they opened early and had a great selection.

Amazing hotel. This was my first time in Amsterdam coming from Florida, and all I have to say is that I will definitely be back. Stuff super friendly and helpful, hotel is modern and serves delicious meals.

Nice room. Reception was very helpful.

Excellent breakfast for a good price. Great location. Would definitely stay again.

Did not clean room for two days after asking

All round location venue staff outstanding 👊

Check-in was a very disappointing start. The hotel initially tried to put us in a room that clearly did not match the photos shown at the time of booking on Hotels.com. Only after we showed them the photos on our phone did they admit there was a mismatch, blaming Expedia Group for “wrong information”. After a tense few minutes, the manager eventually moved us to a room that matched what we had booked, but made it sound as though he was doing us a favour rather than correcting their mistake. The (correct) room itself was okay, but the bathroom floor flooded within a couple of minutes of having a shower due to a poorly draining floor. Not ideal, even if not a complete disaster. Breakfast was well below expectations for the price point, with limited choice and low overall quality. Even ignoring the check-in incident, we would struggle to recommend this property, as the prime location does not compensate for the poor service and value. Taking the check-in experience into account, I would suggest avoiding the hassle and choosing another hotel in Amsterdam.

Clean room, great staff, rooms are on the smaller side but still great for our needs. We stayed for a week and the location was key!

立地がいい

Area was great. Property was clean and convenient

Great room

We had a great stay at this lovely hotel, which was right near the Rijks museum. It was within walking distance of most anywhere, also within easy travel access to other parts of the city including the Central station. Staff was very accommodating and helpful. Would highly recommend.

The staff, upon check in asked if I'd like to pay then. Never said anything regarding the turning off of water between 12-18:00 the following two days. I felt that was duplicitous, for a hotel to have NO running water, or functioning toilets from noon - 6, for two days for testing or whatever they were doing. The only way I learned of it was from a flyer taped in the elevator!

The location is amazing! Walking distance to all the museums and shopping district. We first got a room in the basement or underground floor, and it was horrible, we couldnt sleep at all, you can hear all the cars and people walking by. But then they moved us to the 4th floor and it was perfect. The beds are comfy, the shower small but nice hot water. The staff was really nice too. We rented the bicycles from the hotel and it was super convenient. We did not try the breakfast.

Bathroom a bit too snug

The hotel was right next door to the Rijksmuseum and walking distance to venues that are of interest to us such as the van Gogh museum and restaurants. There are also quite a few high end clothing shops nearby. We arrived at about 10am after our river cruise and they were able to immediately accommodate us with a room instead of luggage drop off and having to wait until the 3pm check in time. This was greatly appreciated! Information and service requests for your stay is not on traditional brochures/booklets/phone in your room but via a phone app and is very convenient. WiFi is available but a little slow. The front entrance has 5 or 6 very steep steps, if you are a senior and have heavy bags, it may be a challenge. I did not see someone available to help with bags but pretty sure you can ask for help from reception. The room was clean, updated and well insulated from neighbours and a major street in front of the hotel. The major street has public transport or by taxi/Uber. Room cleaning has to be scheduled instead of someone coming by daily. We scheduled a cleaning for the next day which was missed. Room was also missing a remote control for the TV. We spoke to reception for a replacement to be delivered but did not take place that day so we picked up the remote ourselves the next day. Afterward, found out either TV or remote does not work. Check out was efficient and no issues even though it was 5am in the morning.

Good location. Hotel with very tiny speces, super small rooms. Reception & service staff were rude & terrible, not just for me but I witness for other guests. During 6 days stay no one clean our room even asking in advance and willing to oay the extrafee for cleaning. We run out of all toiletries. They charge even for umbrellas. No one care

Quarto confortável, espaçoso, café da manhã variável, localização excelente.

The room and the service was extraordinary. Really enjoyed it and will come back again and use this.

Friendly staff and nice hotel overall. It was very well situated for our visit to Amsterdam.