金斯米尔酒店

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8.9
/10
超棒
1,010个评论

客人对住宿的评价

Jasmine

10.0
/ 10
Amazing stay as a family. Lovely staff. Rooms were huge and we we had interconnecting rooms. The swimming pool facilities are good and were not too busy. Park for kids opposite the hotel. Walkable distance to the city centre. Definitely will be back!
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david

10.0
/ 10
Second stay at the Kingsmills and really couldn’t fault the standard of room, food and staff. Positives are - easy, free parking, spacious modern rooms, large comfortable beds amazing buffet breakfast. Very reasonable prices. Would 100% stay again.
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Carol

10.0
/ 10
We enjoyed our time at the pool area. We brought our own towels and robes as we have seen some dreadful ones at other hotels. The loungers aren’t very comfy and there are only 4 so if the area was busy that would be a problem.
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在该地区
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Culcabock Road, Highland, Scotland, IV2 3LP

主要设施

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游泳池
餐厅
24 小时前台
停车场
WiFi
电梯
注意:这家酒店以前名为Kingsmills Hotel 当您访问高地行政区时,入住金斯米尔酒店是一个不错的选择。 24小时前台随时为您服务,从入住到退房,或您需要的任何帮助。如果您还有其他需求,请随时联系前台,我们随时准备为您提供服务。
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周围有什么金斯米尔酒店

Culcabock Road, Highland, Scotland, IV2 3LP
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进一步了解金斯米尔酒店

Kingsmills Hotel Rates per Night

Planning your trip and wondering about Kingsmills Hotel hotel rates? You're in the right place! Understanding hotel prices is key to a smooth travel budget. Kingsmills Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Kingsmills Hotel hotel rates? Traveloka is your go-to source for finding great deals and promotions.

Kingsmills Hotel Location & Address

Finding your way to Kingsmills Hotel is easy! Knowing the hotel address and location helps you plan your journey. Kingsmills Hotel is located at Culcabock Rd, Inverness IV2 3BZ, United Kingdom. It's situated in the Inverness area, known for its beautiful scenery and historic sites. The hotel is approximately 3 km from the city center.

How to go to Kingsmills Hotel from Airport

Getting from Inverness Airport (INV) to Kingsmills Hotel is straightforward. Here's a breakdown of your transfer options, ensuring a smooth start to your stay:

  • Taxi (most direct): Taxis are readily available outside the airport terminal. This is the fastest way to reach the hotel, taking approximately 20 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at Inverness Airport. This is a convenient option, offering a balance of speed and cost.
  • Bus (most affordable): The Stagecoach bus service (Route 11) operates between the airport and Inverness city center. From there, you can take a short taxi ride or walk to the hotel. This is the most budget-friendly option, but it takes longer.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct transfer. If you're on a budget, the bus is a good choice, but factor in extra travel time.

Kingsmills Hotel Reviews & Summary

Curious about what other guests say? Hotel reviews offer valuable insights into the Kingsmills Hotel experience. Discover what makes this hotel a favorite among travelers. Guests consistently rave about the hotel's comfortable rooms, excellent service, and beautiful surroundings.

A standout feature is the hotel's spa, perfect for relaxation after a day of exploring. One guest shared, "The Kingsmills Hotel exceeded all expectations! The staff was incredibly friendly, the food was delicious, and the location was perfect for exploring Inverness." This positive feedback highlights the hotel's commitment to providing a memorable stay.

Kingsmills Hotel Room Types Available

Choosing the right room is key to a comfortable stay. Kingsmills Hotel offers a variety of room types to suit different needs and preferences. Explore the categories of hotel rooms available to find the perfect fit for your trip.

  • Classic Room: These rooms typically offer a comfortable space with a double or twin bed, en-suite bathroom, and views of the hotel grounds.
  • Deluxe Room: Featuring more space and often a seating area, Deluxe Rooms provide added comfort. Some may include a bathtub.
  • Executive Room: These rooms often include additional amenities like a Nespresso machine, bathrobes, and slippers.
  • Family Room: Designed to accommodate families, these rooms usually have a double bed and one or two single beds.
  • Suite: For a luxurious experience, suites offer separate living and sleeping areas, and often include premium amenities.

Please note that smoking policies and pet-friendly options may vary, so it's best to check directly with the hotel for specific details and any associated charges.

Hotel Facilities in Kingsmills Hotel

Kingsmills Hotel offers a range of hotel amenities designed to enhance your stay. From relaxation to recreation, there's something for everyone. Explore the hotel facilities to make the most of your visit.

  • Spa: Enjoy a range of treatments, including massages, facials, and body wraps. (Operating hours vary; extra fees apply.)
  • Indoor Swimming Pool: Take a refreshing dip in the heated indoor pool. (Open daily; no extra fees.)
  • Fitness Centre: Stay active with a fully equipped gym. (Open 24/7; no extra fees.)
  • Restaurant: Dine at the hotel's restaurant, offering a variety of dishes. (Operating hours vary; prices vary.)
  • Bar: Relax with a drink in the hotel bar. (Operating hours vary; prices vary.)
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Kingsmills Hotel

Dining at Kingsmills Hotel is a treat, with options to satisfy every palate. Whether you're looking for a buffet or a sit-down meal, the hotel has you covered. Explore the hotel's restaurant and cafe offerings.

  • Kingsmills Restaurant: Offers a fine dining experience with a focus on local and seasonal ingredients.
    • Cuisine: Scottish and international dishes.
    • Price per person: Approximately $50 - $80.
    • Opening hours: Breakfast, lunch, and dinner.
    • Signature dishes: Freshly caught seafood and locally sourced meats.
  • The Conservatory: A more casual dining option with a relaxed atmosphere.
    • Cuisine: Light meals, snacks, and afternoon tea.
    • Price per person: Approximately $20 - $40.
    • Opening hours: Lunch and afternoon tea.
    • Signature dishes: Sandwiches, salads, and homemade cakes.

Kingsmills Hotel Airport pickups and How to Book

For a hassle-free arrival, consider the hotel to airport transfer service. Many hotels offer airport pick-up services to make your journey easier. Find out how to arrange your hotel to airport transfer.

Kingsmills Hotel does not offer an airport pick-up service. However, you can easily arrange a taxi or Ride Hailing service from Inverness Airport (INV) to the hotel. These services are readily available outside the airport terminal.

Nearby MRT Station & Bus Stops

Getting around Inverness is easy with convenient public transport options. Knowing the nearby MRT station and bus stops helps you explore the area. Here's a guide to the nearest public transport options.

  • Inverness Train Station: Approximately 3 km from the hotel.
  • Bus Stops: Several bus stops are located within walking distance of the hotel, providing access to various routes around Inverness.

Public transport cards are not typically required for local buses. You can pay the fare in cash or with a contactless card directly on the bus.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Kingsmills Hotel? There are plenty of nearby activities and sightseeing places to keep you entertained. Here are some family-friendly attractions near Inverness.

  • Inverness Castle: A historic castle offering stunning views of the city and the River Ness. (Distance: 3 km; Entry price: Free to explore the grounds.)
  • Culloden Battlefield: A historic site where the Battle of Culloden took place. (Distance: 8 km; Entry price: Approximately $15 per adult.)
  • Loch Ness: Famous for the Loch Ness Monster, offering boat tours and scenic views. (Distance: 10 km; Entry price: Varies depending on the tour.)
  • Inverness Museum and Art Gallery: Explore local history and art. (Distance: 3 km; Entry price: Free.)
  • Eden Court Theatre: Offers a variety of shows and performances. (Distance: 2 km; Entry price: Varies depending on the show.)

Looking for more things to do nearby? See Traveloka’s best deals on activities and attractions.

Where to eat near Kingsmills Hotel (Pasay)

Exploring the local food scene is a must when you travel. Discover nearby dining options and local eateries near Kingsmills Hotel. Here are some great places to eat near Kingsmills Hotel.

  • Cafes/Restaurants:
    • The Mustard Seed Restaurant: A popular restaurant known for its modern Scottish cuisine.
    • Ness Walk: A luxury hotel restaurant offering fine dining.
    • Rocpool Restaurant: Offers a contemporary dining experience with a focus on local produce.
  • Local Street Food:
    • Haggis, Neeps, and Tatties: A traditional Scottish dish.
    • Fish and Chips: A classic British takeaway.
    • Scotch Pie: A savory meat pie.
    • Full Scottish Breakfast: A hearty breakfast with eggs, bacon, sausage, and more.
    • Shortbread: A buttery biscuit, perfect for a sweet treat.

Shopping places near Kingsmills Hotel (Pasay)

If you're in the mood for some retail therapy, you'll find plenty of shopping places near Kingsmills Hotel. Explore nearby shopping malls and department stores. Here are some shopping options near Inverness.

  • Eastgate Shopping Centre: A large shopping center with a variety of stores.
  • Victorian Market: A historic market with local crafts and goods.
  • High Street Shops: Various shops and boutiques along the High Street.

Other Places to Stay Near Kingsmills Hotel

Looking for alternative accommodations? Explore other places to stay near Kingsmills Hotel. Here are some options for different budgets and preferences.

  • Luxury/5–6 Star Hotels Nearby:
    • Ness Walk: A luxury hotel with elegant rooms and fine dining.
    • Glenmoriston Townhouse Hotel: Offers stylish rooms and a riverside location.
    • The Drumossie Hotel: A modern hotel with comfortable rooms and amenities.

    For 5-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on hotels.

  • Four-Star Hotels Nearby:
    • Inverness Palace Hotel & Spa: Offers comfortable rooms and spa facilities.
    • Best Western Inverness Palace Hotel & Spa: A well-located hotel with good amenities.
    • The Royal Highland Hotel: A historic hotel with a central location.

    For 4-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on hotels.

  • Three-Star Hotels Nearby:
    • Travelodge Inverness: A budget-friendly option with basic amenities.
    • Premier Inn Inverness Centre: Offers comfortable rooms at a reasonable price.
    • River Ness Hotel: A centrally located hotel with a good value.

    For 3-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on hotels.

Hotel Availability & Booking

Ready to book your stay at Kingsmills Hotel? Checking hotel availability and making reservations is easy with Traveloka. Find the perfect room and secure your stay with just a few clicks.

Book your stay through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

所有设施金斯米尔酒店

酒吧、咖啡厅和休息室 Kingsmills Hotel
酒吧、咖啡厅和休息室
游泳池 Kingsmills Hotel
游泳池
休闲设施 Kingsmills Hotel
休闲设施
健身中心 Kingsmills Hotel
健身中心
多功能厅 Kingsmills Hotel
多功能厅

活动

  • 浪漫求婚套件
  • 室外游泳池
  • 室内泳池
  • 户外设施
  • 电视休息室
  • 野餐区
  • 花园
  • 会所
  • Spa
  • 健身俱乐部
  • 桑拿
  • 蒸汽浴室
  • 泳池躺椅

酒店服务

  • 婚礼服务
  • 行李寄存
  • 快速退房
  • 搬运工
  • 24小时接待员
  • 门房
  • 洗衣服务
  • 大堂报纸

无障碍性

  • 无障碍设备
  • 无障碍停车场
  • 轮椅通道
  • 无障碍浴室
  • 无障碍通道
  • 无障碍通道

公共设施

  • 电梯
  • 大堂咖啡/茶
  • 停车场
  • 无烟区
  • 保险箱

一般

  • 宴会
  • 露台
  • 停车场

商业设施

  • 商务设施
  • 会议室
  • 商务中心

体育和娱乐

  • 高尔夫球车
  • 高尔夫俱乐部
  • 健身

食物和饮品

  • 早餐
  • 素食餐

交通

  • 机场接送

连接

  • 免费WiFi

附近设施

  • 美发沙龙

住宿政策及一般信息金斯米尔酒店

入住/退房时间

入住:
从 16:00
退房:
在此之前 11:00

宠物

Service Animals Allowed

附加政策

专业房东/物业经理, 提供无接触退房服务, LGBTQIA+ 友好, 不提供儿童床(婴儿床), 不提供折叠床/加床, 绿色旅游计划, 提供无接触入住服务, 仅接待必要工作人员 - 否
  • 全套早餐费用:成人约为 GBP 17.50,儿童约为 GBP 10.00
  • 机场接送费:单程每辆车 GBP 85(乘客不超过 4 人)
  • 宠物费:每只宠物每次入住 GBP25.00
  • 服务型动物免费
  • 提前入住费:GBP 20.00(视供应情况而定)

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

一般信息

热门设施
游泳池, 餐厅, 24 小时前台, 停车场, WiFi, 电梯
入住/退房时间
从 16:00 - 到 11:00
早餐供应
是的,酒店有提供早餐的房间
金斯米尔酒店可预订房间
147
金斯米尔酒店的楼层数
3
金斯米尔酒店的其他设施
浪漫求婚套件, 室外游泳池, 室内泳池, 户外设施, 电视休息室

常见问题金斯米尔酒店

金斯米尔酒店有哪些可用设施?
金斯米尔酒店有顶级设施,例如游泳池, 餐厅, 24 小时前台, 停车场, WiFi, 电梯。(有些可能需要额外收费)
金斯米尔酒店的常规入住和退房时间是什么?
金斯米尔酒店标准入住时间开始于从 16:00最晚退房时间为在此之前 11:00
金斯米尔酒店提供早餐吗?
是,金斯米尔酒店提供早餐。但您需要选择含早餐的房型,若预订不含早餐的房型则需支付额外费用。
What is The Star Hotel Classification of 金斯米尔酒店?
金斯米尔酒店 is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does 金斯米尔酒店 have?
金斯米尔酒店 has 3 floors.
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更多其他客人的评论金斯米尔酒店

综合评分和评论 Kingsmills Hotel

Traveloka (1)
其他来源 (1,009)
9.0
超棒
基于 1,009 条评论
清洁度

9.4

客房舒适度

9.2

服务和设施

9.2

排序方式
最相关
偏好
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旅行者评论 Kingsmills Hotel

每页评论数
20
40
热门评论
Mme Mc
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 13几周前

Hotels.com verified review

Chambre très agréable pour une famille mais vue sur un mur !!
Kara
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 15几周前

Hotels.com verified review

The staff was wonderful, very nice and quick to respond. The outlets by the bed are quite old and did not work with my travel adapter. I had to get an extension cord from the front desk in order to be able to use my breathing machine.
Richard
icon-
8.0
/10
评论于 16几周前

Expedia Group verified review

Breakfast was generally very good but strange to have only sliced bread despite menu stating bread from local bakery. Not even croisssants.
Jasmine
icon-亲子同住
亲子同住
10.0
/10
评论于 16几周前

Expedia Group verified review

Amazing stay as a family. Lovely staff. Rooms were huge and we we had interconnecting rooms. The swimming pool facilities are good and were not too busy. Park for kids opposite the hotel. Walkable distance to the city centre. Definitely will be back!
Martin
8.0
/10
评论于 16几周前

Hotels.com verified review

Great hotel , we stayed in a superior double which was nice , food and drink was of good quality They did have a wedding and in the room we were in was above the DJ booth it seems so was louder than expected and the hotel staff did not help to solve this .
KELLY A
icon-双人入住
双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

Lovely property, our room overlooked the golf course.
Mylene
icon-双人入住
双人入住
8.0
/10
评论于 16几周前

Hotels.com verified review

Petit déjeuner avec un beau choix mais tout était trop cuit... dommage
Thorsten
icon-亲子同住
亲子同住
10.0
/10
评论于 16几周前

Expedia Group verified review

Alles prima, jederzeit wieder
Edward
10.0
/10
评论于 17几周前

Expedia Group verified review

Excellent breakfast buffet. Walking distance access to city center.
Per
10.0
/10
评论于 17几周前

Hotels.com verified review

Venligt personale
David
10.0
/10
评论于 17几周前

Expedia Group verified review

A
Alina
icon-亲子同住
亲子同住
8.0
/10
评论于 17几周前

Expedia Group verified review

The room, staff, and food were all excellent. Very friendly, clean, and inviting. What wasn’t was the pack of locals who felt as though the sauna, jacuzzi, pool, and steam room belonged to them. Our experience trying to have a relaxing evening in the indoor pool area was really a low point of our entire trip to Scotland. I believe community members may purchase access to the gym, etc., which is totally fine and lovely. What wasn’t fine and lovely were the two men who seemed to think the place belonged to them and that we, as tourists, were a bother and an unwelcome addition to THEIR sauna. I love Scotland and have visited more than once. This is the only time I have ever felt uncomfortable and disliked simply because my traveling partner and I were sitting in a sauna. Excuse me for my existence, sir. These men made it very clear that they disliked tourists.
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D
10.0
/10
评论于 18几周前

Hotels.com verified review

Schoon, ruime kamers en vriendelijk personeel.
david
icon-好友同行
好友同行
10.0
/10
评论于 18几周前

Expedia Group verified review

Second stay at the Kingsmills and really couldn’t fault the standard of room, food and staff. Positives are - easy, free parking, spacious modern rooms, large comfortable beds amazing buffet breakfast. Very reasonable prices. Would 100% stay again.
Kathleen
icon-双人入住
双人入住
10.0
/10
评论于 18几周前

Hotels.com verified review

Lovely hotel, great staff. Within walking distance of street for shopping.
CRAIG
icon-
10.0
/10
评论于 19几周前

Hotels.com verified review

Always a pleasure to stay at the Kingsmills
andrew
icon-携带宠物
携带宠物
10.0
/10
评论于 19几周前

Expedia Group verified review

Pet friendly. Nice rooms. Good location. Free parking.
Rachele
icon-双人入住
双人入住
4.0
/10
评论于 19几周前

Expedia Group verified review

Not up to standards. Definitely not what you would expect from a 4 stars luxury stay, a facility that -according to locals- is "the best in town". While the facility is beautiful and the staff is nice, it pains me to say that, next time, we will consider staying at an AirBnB in the city centre and possibly use the hotels restaurant and facilities - no special treatment is reserved for the hotel guests. We were told that we had to book our dinner in the restaurant in advance and that if we were 15 min late we would loose our table; and I was unable to spend my day at the spa as I was planning. It was fully booked: although the reception managed to book me a last minute massage, and even though it was mothers day, we were highly surprised that being a hotel guest (in one of the supposedly best rooms!) did not grant you any kind of preferred treatment for the spa - and we would have been more than happy to pay good money for it. And finally, the service was not one you would expect from a luxury hotel. Most importantly, I told the staff several times that I was celiac, but they nonetheless served me a regular biscuit reassuring me that it was gluten free (it was not). I am sure it was an innocent mistake, but yet, a very big one, which added to the numerous small ones has made sure that we will not be going back to this hotel.
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William
icon-双人入住
双人入住
8.0
/10
评论于 19几周前

Hotels.com verified review

Unable to enjoy the spa as we were told it was booked. Check-in experience was great. Check-out not so much. The person responsible for check-out was moody and not very nice. Everything else was good.
Sheila
icon-
8.0
/10
评论于 20几周前

Expedia Group verified review

Was in a garden room which was fine but room was a cold, however oil filled heater was in the cupboard. Room was clean and en suite was spacious. Food was very expensive but no better than a home cooked meal.
每页评论数
20
40

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外部的 4 Kingsmills Hotel

免责声明

免责声明:确保所有照片的准确性是酒店的责任。Traveloka不对任何照片不准确性负责。

综合评分和评论 Kingsmills Hotel

Traveloka (1)
其他来源 (1,009)
9.0
超棒
基于 1,009 条评论
清洁度

9.4

客房舒适度

9.2

服务和设施

9.2

排序方式
最相关
偏好
查看全部

旅行者评论 Kingsmills Hotel

每页评论数
20
40
热门评论
Mme Mc
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 13几周前

Hotels.com verified review

Chambre très agréable pour une famille mais vue sur un mur !!
Kara
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 15几周前

Hotels.com verified review

The staff was wonderful, very nice and quick to respond. The outlets by the bed are quite old and did not work with my travel adapter. I had to get an extension cord from the front desk in order to be able to use my breathing machine.
Richard
icon-
8.0
/10
评论于 16几周前

Expedia Group verified review

Breakfast was generally very good but strange to have only sliced bread despite menu stating bread from local bakery. Not even croisssants.
Jasmine
icon-亲子同住
亲子同住
10.0
/10
评论于 16几周前

Expedia Group verified review

Amazing stay as a family. Lovely staff. Rooms were huge and we we had interconnecting rooms. The swimming pool facilities are good and were not too busy. Park for kids opposite the hotel. Walkable distance to the city centre. Definitely will be back!
Martin
8.0
/10
评论于 16几周前

Hotels.com verified review

Great hotel , we stayed in a superior double which was nice , food and drink was of good quality They did have a wedding and in the room we were in was above the DJ booth it seems so was louder than expected and the hotel staff did not help to solve this .
KELLY A
icon-双人入住
双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

Lovely property, our room overlooked the golf course.
Mylene
icon-双人入住
双人入住
8.0
/10
评论于 16几周前

Hotels.com verified review

Petit déjeuner avec un beau choix mais tout était trop cuit... dommage
Thorsten
icon-亲子同住
亲子同住
10.0
/10
评论于 16几周前

Expedia Group verified review

Alles prima, jederzeit wieder
Edward
10.0
/10
评论于 17几周前

Expedia Group verified review

Excellent breakfast buffet. Walking distance access to city center.
Per
10.0
/10
评论于 17几周前

Hotels.com verified review

Venligt personale
David
10.0
/10
评论于 17几周前

Expedia Group verified review

A
Alina
icon-亲子同住
亲子同住
8.0
/10
评论于 17几周前

Expedia Group verified review

The room, staff, and food were all excellent. Very friendly, clean, and inviting. What wasn’t was the pack of locals who felt as though the sauna, jacuzzi, pool, and steam room belonged to them. Our experience trying to have a relaxing evening in the indoor pool area was really a low point of our entire trip to Scotland. I believe community members may purchase access to the gym, etc., which is totally fine and lovely. What wasn’t fine and lovely were the two men who seemed to think the place belonged to them and that we, as tourists, were a bother and an unwelcome addition to THEIR sauna. I love Scotland and have visited more than once. This is the only time I have ever felt uncomfortable and disliked simply because my traveling partner and I were sitting in a sauna. Excuse me for my existence, sir. These men made it very clear that they disliked tourists.
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D
10.0
/10
评论于 18几周前

Hotels.com verified review

Schoon, ruime kamers en vriendelijk personeel.
david
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好友同行
10.0
/10
评论于 18几周前

Expedia Group verified review

Second stay at the Kingsmills and really couldn’t fault the standard of room, food and staff. Positives are - easy, free parking, spacious modern rooms, large comfortable beds amazing buffet breakfast. Very reasonable prices. Would 100% stay again.
Kathleen
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双人入住
10.0
/10
评论于 18几周前

Hotels.com verified review

Lovely hotel, great staff. Within walking distance of street for shopping.
CRAIG
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10.0
/10
评论于 19几周前

Hotels.com verified review

Always a pleasure to stay at the Kingsmills
andrew
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携带宠物
10.0
/10
评论于 19几周前

Expedia Group verified review

Pet friendly. Nice rooms. Good location. Free parking.
Rachele
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双人入住
4.0
/10
评论于 19几周前

Expedia Group verified review

Not up to standards. Definitely not what you would expect from a 4 stars luxury stay, a facility that -according to locals- is "the best in town". While the facility is beautiful and the staff is nice, it pains me to say that, next time, we will consider staying at an AirBnB in the city centre and possibly use the hotels restaurant and facilities - no special treatment is reserved for the hotel guests. We were told that we had to book our dinner in the restaurant in advance and that if we were 15 min late we would loose our table; and I was unable to spend my day at the spa as I was planning. It was fully booked: although the reception managed to book me a last minute massage, and even though it was mothers day, we were highly surprised that being a hotel guest (in one of the supposedly best rooms!) did not grant you any kind of preferred treatment for the spa - and we would have been more than happy to pay good money for it. And finally, the service was not one you would expect from a luxury hotel. Most importantly, I told the staff several times that I was celiac, but they nonetheless served me a regular biscuit reassuring me that it was gluten free (it was not). I am sure it was an innocent mistake, but yet, a very big one, which added to the numerous small ones has made sure that we will not be going back to this hotel.
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William
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双人入住
8.0
/10
评论于 19几周前

Hotels.com verified review

Unable to enjoy the spa as we were told it was booked. Check-in experience was great. Check-out not so much. The person responsible for check-out was moody and not very nice. Everything else was good.
Sheila
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8.0
/10
评论于 20几周前

Expedia Group verified review

Was in a garden room which was fine but room was a cold, however oil filled heater was in the cupboard. Room was clean and en suite was spacious. Food was very expensive but no better than a home cooked meal.
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