格兰尼奇霍夫 - 三一

good

good

酒店沒有設施，房內樽裝水只提供第一晚，雖然入住5日！ 室內有些電器是壞的，以每日約7000港元的房租，性價較低。

整體十分滿意，唯一美中不足是連接WiFi比較麻煩. 但房間十分大,十分舒適.

地點很近舊城區，購物方便，員工也很幫忙，包早餐的食物也不錯。

鄰近購物大街、附近也有大型超市；參加當地旅遊團只須乘坐輕鐵，三個站便到；非常方便。房間整潔、寛敞、員工友善；早餐選擇不算多但味美。

櫃檯人員跟房間都很舒適,location很方便,只有早餐跟冷氣需要改善,他是裝在外面的所以風口一直會吹到單一的床,然後會一下開一下關, 如果比較敏感的人可能會睡不好

Lovely bathroom but would have preferred walk- in shower. Excellent breakfast- lots of choice. Staff very pleasant and helpful.

The young lady at the front desk was unprofessional. We arrived early at 8am and she dismissed us by saying our room would not be ready until 4pm. What she should have said was, "Welcome to our hotel. We have a comfortable lounge for your use and we will call you in a few hours when your room becomes available." Some training in customer service is definitely needed.

The Room has no AC I asked then to turned on and they replied to open the window or they can provide me a fun and the room was super hot

This hotel is old, run-down, and has numerous issues. It looks nothing like the photos online. Our hearts sank the moment we arrived and saw the filthy entrance: cigarette butts overflowing from a broken outdoor ashtray, trash scattered across the ground, and stained, faded carpeting leading inside. Unfortunately, the problems only escalated from there. Many things in the room were broken, missing, or dirty. We made multiple complaints, and while one or two issues were addressed, most were not. The list of problems included: • Cigarette burns on the bed and walls • Stained walls • Ripped and stained carpeting • In-room phone not working (eventually fixed) • Bathroom sink drain clogged • Shower drain clogged, causing the entire bathroom to flood • Extremely poor sound insulation — you hear everything outside, especially traffic • Only one manual key per room • Missing or nonfunctional devices • A cracked electrical outlet in the desk that literally sparked when touched • Overflowing cigarette butts at the entrance • Faded and stained carpet in the lobby • Lounge advertised as open but was closed • Error message on the Sleep Number bed Overall, this property is in serious disrepair and does not meet basic expectations for cleanliness, safety, or comfort. The few bright spots included a friendly staff, large rooms, an adequate breakfast, and although there were issues, the bathrooms were somewhat updated.

Nice hotel

Big breakfast selection

Awesome… staff not the best

Great location, very friendly staff, breakfast was very good. Internet never worked so it is something they should fix. Overall great hotel

Breakfast is good and fresh. Staff are nice and helpful.

Room was clean and staff was pleasant and helpful. Beds were very firm, but the breakfast each morning was great!

Rooms very very dated, toilet smelt of damp, crack in bath, beds uncomfortable, breakfast not good at all. Very disappointing for the price paid.

Nice clean and spacious room. Ok bed but the pillows were flat and uncomfortable. A bit outdated but well maintained.

Great staff