แกลร์นิชโฮฟ บาย ทรินิตี้

The young lady at the front desk was unprofessional. We arrived early at 8am and she dismissed us by saying our room would not be ready until 4pm. What she should have said was, "Welcome to our hotel. We have a comfortable lounge for your use and we will call you in a few hours when your room becomes available." Some training in customer service is definitely needed.

The Room has no AC I asked then to turned on and they replied to open the window or they can provide me a fun and the room was super hot

This hotel is old, run-down, and has numerous issues. It looks nothing like the photos online. Our hearts sank the moment we arrived and saw the filthy entrance: cigarette butts overflowing from a broken outdoor ashtray, trash scattered across the ground, and stained, faded carpeting leading inside. Unfortunately, the problems only escalated from there. Many things in the room were broken, missing, or dirty. We made multiple complaints, and while one or two issues were addressed, most were not. The list of problems included: • Cigarette burns on the bed and walls • Stained walls • Ripped and stained carpeting • In-room phone not working (eventually fixed) • Bathroom sink drain clogged • Shower drain clogged, causing the entire bathroom to flood • Extremely poor sound insulation — you hear everything outside, especially traffic • Only one manual key per room • Missing or nonfunctional devices • A cracked electrical outlet in the desk that literally sparked when touched • Overflowing cigarette butts at the entrance • Faded and stained carpet in the lobby • Lounge advertised as open but was closed • Error message on the Sleep Number bed Overall, this property is in serious disrepair and does not meet basic expectations for cleanliness, safety, or comfort. The few bright spots included a friendly staff, large rooms, an adequate breakfast, and although there were issues, the bathrooms were somewhat updated.

Nice hotel

Big breakfast selection

Awesome… staff not the best

Great location, very friendly staff, breakfast was very good. Internet never worked so it is something they should fix. Overall great hotel

Breakfast is good and fresh. Staff are nice and helpful.

Room was clean and staff was pleasant and helpful. Beds were very firm, but the breakfast each morning was great!

Rooms very very dated, toilet smelt of damp, crack in bath, beds uncomfortable, breakfast not good at all. Very disappointing for the price paid.

Nice clean and spacious room. Ok bed but the pillows were flat and uncomfortable. A bit outdated but well maintained.

Great staff

古い割には中は清潔だった。 シングルルームで予約していたが無料でアップグレードしてくれたのは嬉しかった。 しかし、部屋の暖房が壊れていてつかなかったこと、外の騒音がうるさく、次 は泊まらないと思う。

Great location, exactly as described, would stay here again

Tophizel an bester Lage. Jederzeit gerne wieder!

Very nice and comfortable. Convenient to everything.

Room was worn, and had a strong spice/curry smell to it

Very rude receptionist and give very blunt answers, dirty room with full dust

Stanza in ottime Condizioni. Personale cortese e puntuale

The room was spotless, great space for our family of 3. Staff was friendly and very helpful. We enjoyed dinner at the restaurant and breakfast the day we left. Staff at the restaurant was also excellent.