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About New Pacific Airlines

New Pacific Airlines is an American carrier operating under IATA code 7H and ICAO code RVF, headquartered at Ted Stevens Anchorage International Airport in Anchorage, Alaska, United States. Originally incorporated as Corvus Airlines in May 2021, the airline later rebranded to Northern Pacific Airways before adopting its final name, New Pacific Airlines, in August 2023 following a trademark dispute. The airline is a subsidiary of FLOAT Alaska LLC, which also oversees Ravn Alaska and FlyCoin.

New Pacific Airlines initially aimed to operate transpacific flights between North America and Asia using Anchorage as a strategic stopover hub, drawing comparisons to the Icelandair model. The airline launched scheduled passenger services in July 2023 with flights from Ontario, California to Las Vegas. It subsequently expanded to Reno and Nashville before transitioning to charter-only operations in April 2024. The airline ultimately ceased all operations on 26 November 2025, and its parent company FLOAT Alaska filed for Chapter 11 bankruptcy protection on 26 January 2026.

Airline Overview and History

New Pacific Airlines had a brief but eventful operational history marked by multiple name changes, ambitious route plans, and shifting business strategies. Key milestones in the airline's history include:

• 2018 — Tom Hsieh co-founded FLOAT Shuttle Inc., a venture-funded shuttle airline service in the Los Angeles area, laying the groundwork for future aviation ventures.
• April 2020 — FLOAT Alaska LLC acquired the assets of Ravn Air Group, an Alaskan regional carrier that had filed for bankruptcy. CEO Rob McKinney and President Thomas Hsieh relocated to Alaska, rehired approximately 350 former Ravn employees, and resumed operations as Ravn Alaska by late 2020.
• May 2021 — Corvus Airlines was incorporated in Alaska as a new long-haul carrier under the FLOAT Alaska umbrella.
• October 2021 — The airline acquired its first Boeing 757-200 aircraft, announcing plans to purchase six of the type in total.
• 2022 — The carrier rebranded from Corvus Airlines to Northern Pacific Airways, with plans to connect North America and Asia via Anchorage.
• October 2022 — BNSF Railway filed a trademark infringement lawsuit over the Northern Pacific name.
• July 2023 — The airline received FAA authorisation and launched its first scheduled passenger flight from Ontario, California to Las Vegas on 14 July 2023.
• August 2023 — Following a preliminary injunction, the airline rebranded to New Pacific Airlines.
• November 2023 — Expanded scheduled services to Reno-Tahoe and Nashville.
• March–April 2024 — Suspended all scheduled flights, transitioning to charter-only operations.
• July 2024 — CEO Rob McKinney departed the company following strategic disagreements with ownership. Tom Hsieh assumed the CEO role.
• September 2024 — Announced a partnership with Private Jet Services, reconfiguring three Boeing 757s with 78 business-class seats each for sports team and corporate charter services.
• 26 November 2025 — President Thomas Hsieh announced the airline was ceasing all operations effective immediately.
• 26 January 2026 — FLOAT Alaska LLC, the parent company, filed for Chapter 11 bankruptcy protection.

Ted Stevens Anchorage International Airport served as the airline's hub, chosen for its strategic geographic position roughly equidistant between major North American and Asian cities. The airline's vision was to leverage Anchorage's unique location to offer affordable transpacific travel with a scheduled stopover, allowing passengers to explore Alaska.

Fleet and Aircraft

New Pacific Airlines operated a fleet of Boeing 757-200 aircraft, a proven long-range narrow-body airliner well-suited for transcontinental and medium-haul international routes. Key details about the fleet include:

• Aircraft type: Boeing 757-200
• Number of aircraft: 4 (with 2 additional units previously on order)
• Seating capacity: 181 seats in a three-class configuration — 16 First Class seats, 36 Economy Preferred seats, and 129 Economy seats
• Charter configuration: Some aircraft were reconfigured with 78 business-class seats for corporate and sports team charter operations
• Range: Capable of flights up to approximately 6.5 hours nonstop
• Cargo capacity: 2,490 cubic feet of belly cargo space

The Boeing 757-200 was selected for its fuel efficiency on long-haul thin routes and its ability to operate from airports with shorter runways. The aircraft's range and payload capabilities made it particularly suitable for the airline's planned Anchorage hub-and-spoke model connecting cities across North America with destinations in Asia.

Maintenance and safety standards were overseen in accordance with FAA regulations, with the airline adhering to standard US aviation safety protocols throughout its operational period.

Top Flight Routes

During its operational period, New Pacific Airlines served a limited number of routes from its base at Ontario International Airport in California. The airline's scheduled route network included:

• Ontario (ONT) to Las Vegas (LAS): The airline's inaugural route, launched on 14 July 2023 and operating until January 2024. This popular leisure route connected Southern California with the entertainment capital of the United States.
• Ontario (ONT) to Reno (RNO): Launched in November 2023, serving the Northern Nevada gaming and outdoor recreation region until March 2024.
• Ontario (ONT) to Nashville (BNA): Also launched in November 2023, connecting Southern California with Nashville's vibrant music and cultural scene, operating until late March 2024.

The airline's original vision included transpacific routes from Anchorage to major Asian cities, which would have been of significant interest to Malaysian travellers seeking affordable connections between Southeast Asia and North America. However, these ambitious plans never materialised before the airline ceased operations.

For travellers in Malaysia looking for flights to popular destinations, Traveloka offers a wide range of routes from Kuala Lumpur, including:

• Kuala Lumpur to Singapore flights
• Kuala Lumpur to Bangkok flights
• Kuala Lumpur to Seoul flights
• Kuala Lumpur to Auckland flights
• Kuala Lumpur to Vancouver flights

Baggage Allowance and Policies

New Pacific Airlines maintained a structured baggage policy for its Boeing 757-200 flights. Below is a summary of the airline's baggage allowance and fees:

• Carry-on baggage: One piece per passenger at no additional cost. Maximum dimensions of 22 x 14 x 9 inches (56 x 36 x 23 cm). Maximum weight of 11 pounds (5 kg).
• Checked baggage (domestic): Economy passengers received two free checked pieces per person, plus one additional piece shareable between two travellers.
• Checked baggage (international): Two pieces of checked baggage, each not exceeding 50 pounds (23 kg), with combined dimensions not exceeding 62 inches (158 cm).
• Total weight limit: Combined checked and carry-on luggage was not to exceed 70 pounds (32 kg) per passenger.
• Checked baggage fees: Starting from USD 30 (approximately RM 130) for Basic and Standard fare tickets. Checked baggage was included for Preferred and First Class passengers.
• Additional items: Strollers and gate-checkable items were permitted in addition to the standard carry-on allowance.

Excess baggage charges applied to any luggage exceeding the standard allowances, with fees varying based on destination and fare type. Oversized or overweight baggage was subject to additional surcharges and availability at the departure gate.

Prohibited items included weapons, flammable materials, explosive liquids, poisons, and illegal substances. Liquids in carry-on bags were restricted to containers of 100 ml or less, placed in a clear resealable bag in accordance with TSA regulations.

Check-in Guide

New Pacific Airlines offered both airport counter check-in and online check-in options for its passengers:

• Airport counter check-in: Passengers were required to check in with a customer service agent at the ticket counter at least 45 minutes prior to the flight's scheduled departure time. The airline recommended arriving at the airport at least 90 minutes before departure to allow adequate time for check-in, security screening, and boarding.
• Online check-in: Available through the airline's official website, allowing passengers to check in electronically and receive digital boarding passes. This option saved time at the airport and was the airline's recommended method of check-in.
• Boarding gate closure: The boarding gate closed 40 minutes prior to the scheduled departure time. Passengers who had not cleared security and arrived at the gate before this cutoff risked being denied boarding.

For passengers booking through Traveloka, e-ticket confirmation and booking details were accessible through the Traveloka app or website, making it convenient to manage travel itineraries in one place.

Cabin Classes and In-Flight Experience

New Pacific Airlines offered three cabin classes on its Boeing 757-200 aircraft, providing passengers with a range of comfort options suited to different budgets and preferences:

• First Class (16 seats): Located at the front of the aircraft, First Class offered the most spacious seating with enhanced legroom, priority boarding, complimentary checked baggage, and an elevated in-flight experience. First Class passengers enjoyed premium meal service and dedicated cabin crew attention throughout the journey.
• Economy Preferred (36 seats): Positioned behind First Class, Economy Preferred provided extra legroom and additional seat recline compared to standard Economy. Passengers in this cabin also benefited from priority boarding and complimentary checked baggage allowance.
• Economy (129 seats): The standard cabin offered comfortable seating suitable for domestic and medium-haul flights. Economy passengers could purchase add-ons including checked baggage, preferred seat selection, and in-flight refreshments.

In-flight services included a buy-on-board food and beverage programme, with a selection of snacks, light meals, and drinks available for purchase. Complimentary water was provided to all passengers regardless of cabin class. First Class passengers received full meal service at no additional charge.

For the charter configuration, the airline offered 78 business-class lie-flat seats per aircraft, tailored specifically for corporate clients, professional sports teams, and entertainment groups requiring premium private air travel experiences.

Passenger Policies and Special Services

New Pacific Airlines maintained standard passenger policies in accordance with US Department of Transportation regulations, ensuring safe and inclusive travel for all passengers:

• Children (2–11 years): Required their own seat and ticket at the applicable child fare. A valid birth certificate, passport, or government-issued identification was required for all child passengers.
• Infants (under 2 years): Could travel on an adult's lap with a reduced infant fare. Only one lap infant was permitted per accompanying adult. Infants were required to have valid identification documents for all flights.
• Pregnant passengers: Passengers in early to mid stages of pregnancy could travel without restriction. Those beyond 36 weeks of pregnancy were generally advised to obtain a medical fitness-to-fly certificate from their healthcare provider. The airline reserved the right to refuse boarding for passengers deemed medically unfit to fly.
• Special assistance: Wheelchair assistance, priority boarding, and special seating arrangements were available for passengers with reduced mobility or disabilities. Requests were to be made at least 48 hours prior to departure to ensure appropriate arrangements.
• Unaccompanied minors: The airline accepted unaccompanied minors on select routes, subject to age restrictions and additional supervision fees. Parents or guardians were required to complete the necessary documentation at the departure airport.
• Service animals: Trained service animals were permitted in the cabin in compliance with US Department of Transportation regulations regarding air travel with assistance animals.

Reschedule, Cancellation, and Refund Policy

New Pacific Airlines offered rescheduling, cancellation, and refund options subject to fare type and applicable conditions:

• Rescheduling: Passengers could request a date or time change through the airline's website or by contacting customer support directly. Rescheduling fees varied depending on the fare class, with First Class and Economy Preferred tickets typically offering greater flexibility. Changes were subject to fare difference charges if the new flight was priced higher than the original booking.
• Cancellation: Tickets could be cancelled through the airline's customer service channels or via the Traveloka app. Basic Economy fares were generally non-refundable, while higher fare classes offered partial or full refund options depending on when the cancellation was made.
• Refund processing: Approved refunds were typically processed within 7 to 14 business days for credit card payments and up to 20 business days for other payment methods including bank transfers and digital wallets.
• Airline-initiated cancellations: If the airline cancelled a flight, passengers were entitled to a full refund or rebooking on the next available flight at no additional cost, in accordance with US Department of Transportation consumer protection regulations.

For bookings made through Traveloka, passengers could manage rescheduling and refund requests directly through the Traveloka app or website. Traveloka's 24/7 customer support team was available to assist with any booking changes, cancellation queries, or refund-related issues.

Why Book New Pacific Airlines Flights on Traveloka

Traveloka is a leading travel platform in Southeast Asia, offering a seamless booking experience for flights, hotels, and travel activities. Here are key reasons to book your flights on Traveloka:

• Competitive fares: Traveloka aggregates flight options from hundreds of airlines worldwide, allowing you to compare prices and find the best deals for your preferred travel dates and destinations.
• Flexible payment options: Pay using credit or debit cards, bank transfers, or popular Malaysian digital wallets including Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay. Instalment payment plans are also available for eligible transactions, making travel more accessible.
• Instant e-tickets: Receive your electronic ticket confirmation immediately after completing your booking, accessible anytime through the Traveloka app or via email.
• 24/7 customer support: Traveloka's dedicated support team is available around the clock to assist with booking queries, rescheduling requests, cancellation processing, and refund enquiries.
• Exclusive promotions: Regular flash sales, promo codes, and seasonal discounts help you save significantly on flight bookings throughout the year.
• Traveloka Points: Earn loyalty points on every booking that can be redeemed for discounts on future flights, hotels, and other travel products.
• Comprehensive travel platform: Book flights, hotels, airport transfers, and travel insurance all in one place for a hassle-free and streamlined travel planning experience.

Tips for Finding Cheap Flights on Traveloka

Getting the best value on flight tickets requires a combination of timing, flexibility, and smart booking strategies. Here are proven tips to help you save on your next flight booking via Traveloka:

• Book early: Flight prices tend to increase as the departure date approaches. Booking at least 3 to 4 weeks in advance for domestic flights and 6 to 8 weeks ahead for international flights can help you secure significantly lower fares.
• Fly midweek: Tuesdays, Wednesdays, and Thursdays generally have lower demand and more affordable ticket prices compared to weekends and Monday morning departures.
• Use the fare calendar: Traveloka's fare calendar displays the cheapest available fares across an entire month, making it easy to identify the most affordable travel dates at a glance without manually searching each day.
• Activate Price Alerts: Set up Price Alerts on Traveloka to receive instant notifications when fares drop on your preferred routes. This feature ensures you never miss a price reduction on the flights you are monitoring.
• Check the promotions page: Traveloka regularly publishes flash sales, exclusive promo codes, and limited-time offers on its promotions page. Checking frequently can unlock significant savings on both domestic and international flights.
• Travel during off-peak seasons: Avoid peak travel periods such as school holidays, public holidays, and festive seasons when demand and prices are at their highest. Shoulder seasons often offer excellent value.
• Consider nearby airports: If your itinerary allows flexibility, compare fares from alternative airports near your origin or destination. Sometimes flying into a nearby airport can result in substantial savings on the overall trip cost.
• Bundle your booking: Combine your flight with hotel accommodation on Traveloka to access bundled discounts that can meaningfully reduce your overall travel expenditure compared to booking each component separately.

How to Book Flight Tickets on Traveloka

Booking flights on Traveloka is a straightforward process that takes just a few minutes. Follow these steps to complete your booking:

1. Visit Traveloka: Open the Traveloka app on your mobile device or visit the Traveloka website at www.traveloka.com.
2. Select Flights: Tap or click on the Flights section on the homepage to begin your flight search.
3. Enter trip details: Choose your trip type (one-way, round-trip, or multi-city), enter your departure city and destination, select your travel dates, and specify the number of passengers and preferred cabin class.
4. Search and compare: Traveloka will display available flights sorted by price, departure time, and airline. Use filters to narrow results by number of stops, departure time range, airline preference, and cabin class.
5. Select your flight: Choose the flight that best suits your schedule and budget. Review the fare details carefully, including baggage allowance, seat selection options, and cancellation policy.
6. Enter passenger details: Fill in the required passenger information, including full name as per identification document or passport, date of birth, nationality, and contact details.
7. Add extras (optional): Select optional add-ons such as travel insurance, extra baggage, seat selection, or airport transfers if available for your route.
8. Choose payment method: Select your preferred payment option from credit or debit cards, bank transfers, digital wallets (Touch 'n Go eWallet, Boost, GrabPay, ShopeePay), or instalment plans.
9. Complete payment: Confirm your booking and complete the payment. Your e-ticket will be sent instantly to your registered email address and will also be accessible in the Traveloka app under My Bookings.