Mercure Perth On Hay

Facility quite old and seems not maintain properly. Room was clean and neat. Bed was a bit smaller than other

地點方便 飯店門口就有巴士站

Front Desk Services - Good and helpful during our stay.

More dining area when we went to the CBD, which is quite near to this hotel👍👍

CP值很高的住宿環境 櫃臺人員非常親切 房間很寬敞 有浴缸 有冰箱 小缺點是 冷氣聲音稍微大了一些（不是不能忍受的程度）交通非常方便 門口就有免費紅貓公車 ！飯店附近景點也不少 ！非常推薦大家來住宿

位於市中心，交通方便，紅貓公車就在門口。

地理位置方便 簡單整潔

酒店地点相当不错，房间环境也很好，价钱不贵性价比相当高，早餐买一送一还送了免费用饮料券。

The hotel is very convenience. Airport Bus 380 has stopped nearby the hotel (Victoria Ave)

Booked room for 3 adults but amenities given in the room were always 2, have to require the first day and after. Room rate was reasonable and good location for short stay.

Near city centre and free cat shuttle bus. Hotel provide welcome drink.

Great location, close to RPH. Fantastic having restaraunt and room service options. Unfortunately did not have a book with Room Service Menu. Service in Restraunt breakfast could have been better. I was seated then order not taken, had to get up and asked for order to be taken. Only ordered takeaway coffee in the end instead of full breakfast and 2 coffees.

Great location with large room and comfortable bed…staff very friendly and super helpful too! Wifi and elevators were also great!

It's odd, only a fortnight later on the same night of the week and a very different experience. Upgraded on arrival (sounds great), however in the end the room was dark less impressive then feeling upgraded. Bathroom was grimey, balcony room made more noise then previous visit. At breakfast first plate and bowl for the buffet were both caked in old food crud. Unfortunately, not worth returning.

Struttura un po’ datata anche se in una buona posizione, e con personale ottimo. Da Mercure ci si aspetta un po’ di meglio. Comunque tutto sommato soggiorni buono.

Comfortable night stay, planning to stay again soon. Convenient location away from hustle and bustle.

Hotel was fine with off street parking. Great location, only 10 minute walk to Murray Street and pubs. Quiet during the night. Air-conditioned worked well and TV reception was excellent. Room smelt a bit musky and it was an old style room but overall good value for money at $150 per night.

Comfortable and good location

The room was clean, if a little dated. Expected to see some water in the fridge, and maybe some toothpaste provided, but that wasn't the case. Bed was quite comfortable. Conveniently located near Perth CBD. Niggles - USB charger on the GPO didn't work, reception staff member threw my credit card on the bench instead of handing it back to me (I had handed it to him), and the bedside light turned on and off if you moved in bed - might have a loose connection somewhere. Little bit noisy with other guests banging doors, but which hotel doesn't have this issue?

At check-in there was only 1 person. He had to attend to a gust and that took 20 mintes while I had to wait to be attended. I asked if he was the only person on the counter and he said that there was another in the office - but that person never came out to assist the back-log of people waiting. The restautant was no better. 1 staff member who took orders and then had to also do room service deliveries!!! So the restaurant service was non-existant when he was devivering room service. Very pleasant staff delivering a very poor level of customer servcie. I think it is a management issue (cost cutting) and not just a staff attitude problem. The room had very little furniture despite being a deluxe room. Aprt from the desk and chair, it had 1 lounge chair (not even a small couch or a sofa table). Not reflective for the price one pays for a deluxe room. The room also had silverfish, in the bathroom, by the coffee making table and bed. This property needs a full review.