Peppers Docklands Melbourne

disappointing property fir a peppers below par fir what was expected

The ac was very dirty and couldn’t sleep with kids in the hot night. I mentioned to reception in morning he just handed a card to email them. I emailed them for partially refund but nothing heard. Poor customer service and dirty aircon.

The rooms are comfortable and pleasant, though a little dark and over looked. The rest of the hotel may well be nice when it is finished. At present the hotel is shared with workers working on the fabric of the hotel. Particularly the breakfast room and lifts. When we arrived the only way we could find the lift and call buttons was using our phone torches. Breakfast is overpriced and of average quality at best. The coffee is poor, which for Melbourne is a sin.

Really enjoyed our stay, the rooms were spacious and blocked a lot of the street noise out.

Allowed late check in. Did take $100 bond deposit which took 6 days to refund. Great room and so close to Marvel stadium.

average

clean, friendly and close to most facilities

The hotel was comfy and quiet, in a very co venue my place. The shower head was better than sex, seriously. The staff were friendly, however… The car park was full, so they directed us to a multi storey carpark. However, this had been demolished (cue eye roll). The carpet in the room and hallway was badly stained. The carpet in the hallway was loose, snagging in the suitcase wheels. The king sized bed we paid for was actually two single beds pushed together. Very uncomfortable.

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Peppers Docklands was a beautiful place to stay. Breakfast was great the only downside of staying there was housekeeping. Everytime we left our room to do some shopping or even a walk around the area our room was never cleaned bed was never made and we had to constantly call to make up our room

The hotel was in a good location, close to where we needed to be with a tram stop right out the front. The room was clean, spacious and comfortable. On the Saturday afternoon my sister was in the room on her own, and the fire alarm went off. Unfortunately, the signage was not clear and she had trouble figuring out where to evacuate to. Signs for the stairs need to be clearer, and also indicate which floor to exit through (she found herself in the garage with no way to get out). I also think charging $45 to park at the hotel is a bit much considering there’s hardly any parking in the surrounding streets. When I checked in I asked to be let in to the car park, and there was no mention of the cost at the time. We had a nice enough stay but the location is the only reason I’d stay again.

The staff were very helpful no matter what time of the day.

The room itself was fine but the hotel was a bit tired and needs a refurb. Staff nice but overworked, the pool and gym are in the building next door, and the breakfast buffet was sub par. Not terrible but definitely won't be going back.

Nice and cosy room. Amazing pool

We always stay there and like the location and service Tony

Location

There are no dining facilities - only minibar if you order through an app but only very limited packet stuff available. No restaurants or bars around Staff not interested in being helpful - takes them ages to checkin and out. Seem to spend inordinate amount of time on keyboard! Very disappointed.

clean room everything was provided and staff really helpful

Fantastic night at Peppers while attending a Concert at Marvel Stadium. Great location, and very comfortable hotel. Very clean, Beds were comfortable and it was quiet. Great place to stay.

Location to events venue