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Location perfect. Close to beach and places to eat. Main shopping area within walking distance. Parking straightforward. The accommodation itself ( 1 bed apartment) was poorly cleaned. Dog hairs on sofa, bed and chairs. Tables and kitchen worktops were in need of a good clean. Under sofa cushions full of last visitors remnants. Kitchen utensils dirty. Floors required vacuum. Dubious marks around toilet door. We did mention to staff on arrival and again on leaving as generally don’t like to post a negative review without giving people a chance to rectify but on our return only vacuum of carpet seemed to have been completed. Other reviews seem to be okay so maybe we just got unlucky with our room!

Rooms felt a little closed in with grates over windows and unable to open windows.

Great location, right by the beach, the property was well maintained staff were pleasant. Only thing is that they could’ve done with a few more cooking utensils we chose this property because it had a kitchenette but there was only little saucepan

Great staff - friendly and helpful. Clean and well appointed room with a comfortable bed. The apartment is in a great location within walking distance of amenities.

Room was large and clean. Check in was easy. We had connecting rooms and the doors were kept open by a chair and the table. It would have been giid to have another option. The gact we could bring our dog though was fantastic.

Some of our allocated rooms were much larger than expected but all aspects of the stay reflected the standards we have come to expect from Quest properties. However, the published photograph for this property is 100% incorrect and should be updated. It is misleading and looks nothing like the actual premises.

All rooms we hired were great.Whilst somae had more space and features than others, the mosit imporatn feature for all my delegates was the full-sized desk they could work out. But equally, the location was brilliant. They could walk the beach and attend the Yacht Club for breakfast.

On arrival 1 light in hallway wasn’t working & neither was the safe .. but once complained it was fixed straight away .

The room was good, the attendant very helpful and courteous...also a good location

Location is the only thing going for this place. Stayed in a Studio with kitchenette. It took 3 attempts to get the kitchenette stocked with the basics- ie 2 knives, forks, plates, glasses etc. Each day the housekeepers forgot something. Kingsize bed was very uncomfortable, very hard and the right side of the mattress was lumpy. The layout is poor, bathroom door very close to the left side of the bed. No black out drapes. A very basic room with nothing to make your stay feel welcoming or special. Car park recommended

It was lovely and the beach was amazing

We stayed in the three bedroom apartment, which had three lovely bedrooms and was quite spacious, however some of the amenities were of poor condition. The dishwasher was quite old , the compartment for the powder/tablet was broken and the interior was badly damaged/dented. There were no tea towels , fortunately I had brought my own. The internet was very slow and kept dropping out so we needed to use our own devices. There was only one small tv in what was a very large space. Upon arrival there was no long life milk and only a very small amount of complimentary tea and coffee was available. The mattresses were all extremely firm and not comfortable to sleep on. The reception phone was not working properly and I left several voice messages but with no response.

The room was spotless and the staff were very courteous. The only down side is in the bathroom. The water tap is too close to the basin and there us no place to put the bar of soap you are given to use.

Xxxx

Exceptional Stay with Friendly Staff and Perfect Location: Our stay at Quest Brighton on the Bay was wonderful! The staff were incredibly friendly and helpful throughout my visit. The location is unbeatable – it's just a two-minute walk across the road to the pier, which is an ideal spot to watch the beautiful Melbourne skyline and New Year fireworks displays. A top-class experience!

The check-in and location were great. Unfortunately we had a leaking toilet and whining pipes every 30 seconds all night. No staff on when we came in at 10.30 to report it so we had to put up until morning

Staff added a roll away bed when requested at short notice.

Serviceable and quiet, in a lovely area. Negatives: the freezer part of the fridge is tiny & doesn't actually freeze anything. The shower has a water-saving head, and doesn't get hot - barely above lukewarm, so showers were cold and sad. A suggestion for public holidays when the rooms aren't serviced, especially for multiple days - leave supplies, such as toilet paper and etc in a common area for guests to access themselves.

X

The room was very good, however I did request that the balcony lights on room next door, attic 122 be turned off. I stayed in 121 last time I visited, the balcony lights at 122 were in all night. most annoying as I like to wake up to daylight. Please attend to this matter. Yours Sincerely Sue Flere.