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Location is the only thing going for this place. Stayed in a Studio with kitchenette. It took 3 attempts to get the kitchenette stocked with the basics- ie 2 knives, forks, plates, glasses etc. Each day the housekeepers forgot something. Kingsize bed was very uncomfortable, very hard and the right side of the mattress was lumpy. The layout is poor, bathroom door very close to the left side of the bed. No black out drapes. A very basic room with nothing to make your stay feel welcoming or special. Car park recommended

It was lovely and the beach was amazing

We stayed in the three bedroom apartment, which had three lovely bedrooms and was quite spacious, however some of the amenities were of poor condition. The dishwasher was quite old , the compartment for the powder/tablet was broken and the interior was badly damaged/dented. There were no tea towels , fortunately I had brought my own. The internet was very slow and kept dropping out so we needed to use our own devices. There was only one small tv in what was a very large space. Upon arrival there was no long life milk and only a very small amount of complimentary tea and coffee was available. The mattresses were all extremely firm and not comfortable to sleep on. The reception phone was not working properly and I left several voice messages but with no response.

The room was spotless and the staff were very courteous. The only down side is in the bathroom. The water tap is too close to the basin and there us no place to put the bar of soap you are given to use.

Xxxx

Exceptional Stay with Friendly Staff and Perfect Location: Our stay at Quest Brighton on the Bay was wonderful! The staff were incredibly friendly and helpful throughout my visit. The location is unbeatable – it's just a two-minute walk across the road to the pier, which is an ideal spot to watch the beautiful Melbourne skyline and New Year fireworks displays. A top-class experience!

The check-in and location were great. Unfortunately we had a leaking toilet and whining pipes every 30 seconds all night. No staff on when we came in at 10.30 to report it so we had to put up until morning

Staff added a roll away bed when requested at short notice.

Serviceable and quiet, in a lovely area. Negatives: the freezer part of the fridge is tiny & doesn't actually freeze anything. The shower has a water-saving head, and doesn't get hot - barely above lukewarm, so showers were cold and sad. A suggestion for public holidays when the rooms aren't serviced, especially for multiple days - leave supplies, such as toilet paper and etc in a common area for guests to access themselves.

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The room was very good, however I did request that the balcony lights on room next door, attic 122 be turned off. I stayed in 121 last time I visited, the balcony lights at 122 were in all night. most annoying as I like to wake up to daylight. Please attend to this matter. Yours Sincerely Sue Flere.

Clean and low key

Clean room. Great location. Staff friendly.

Solid quest experience

Our check-in was quick and easy with friendly service from Anthony. The room was set up with twin beds as we had asked and we had a great stay.

Clean room and good location

Great experience , rooms were clean and check in team was great to get us settled in earlier Would suggest to offer free parking as option

Speedy check in, friendly front desk staff and clean room.

Apartment very clean and as expected. Staff all very considerate and helpful. Highly recommend Quest Brighton on the Bay.

The bed was extremely comfortable, everything there if you wanted to stay longer.