珀斯斯卡伯勒汇合酒店

Great view of Scarborough beach and decent swimming pool . Service are great

The hotel was a little ran down and the front driveway was closed and the pool was under renovation

Great view

Good

Good room and staff.

Nice to be right on the beach but the hotel is feeling a little dated and in need of the renovation which is in progress

Staff were kind and helpful. Finding the hotel enteance to actually check in was a nightmare,especially when we had no idea where we could park and parking was near impossible to find beyond the hotel parking. If there were upto date instructions on parking and checking in, i couldnt find them. The hotel is dated but we knew that before we went as it was clear the hotel is being renovated. Notification of noise interruptions was appreciated. Location once settled was really great, access to dining options was plentiful. Having the ability to use the Scarborough beach pool was appreciated since the hotel pool was unavailable.

It wasn't the staff or the room. It was the renovations to the pool which we weren't advised of before purchasing the stay. I expect Expedia to compensate me for this since there were days that we could not swim because the the sea was rough and the public pool was full. Please could you please contact me to arrange some though of compensation.

Great location with great views of the ocean. Incredibly easy access to public transportation. Also, lots of food options close by. The only issue was the poor designed shower. It flooded the bathroom every time it was used.

Plug sockets in room broken, iron broken and ruined my husbands top and when the staff came to change iron they were very rude and dismissive. The room only got cleaned one day and the cleaner only made one bed and emptied a bin, we couldnt work out anything else she had done.

Room was fine and of a good size. Cleaners called daily to make the beds, provide clean towels and replenish catering supplies. No hoovering of the floors was made during our visit. Room service for food used and overall reasonable priced and prompt. Reception helpful when needed. Although pre-advised, the pool being unavailable meant no real outside area to sit out. The room had a balcony but again no table or chairs outside so couldn’t really sit out. The signs say games room and tennis court but these haven’t existed since covid so should be updated.

The views were stunning, the room was fine, parking was easy, access to the beach was our main goal and it had that, we also loved the food options around the hotel, but housekeeping wasn’t great (they not once in a two week period wiped down our bathroom sink), the escalators rarely worked, the pool has a long way to go, and the gym was so dirty we didn’t feel comfortable using it. The location and the views still made it worth it.

Good points: The view, the location and the other guests were lovely. Bad points: The reception staff were dismissive and miserable (with the exception of one lady from Norway who was great). They were probably like that because almost every guest was trying to complain. Management need to do better for their guests and staff. There were stained sheets (mildew and a burn mark) on our bed. We requested that they be changed but nothing was done until day 3 after we had complained several times. Toilet roll, coffee and milk weren’t replaced. No furniture on the balcony so you couldn’t sit out and enjoy the view. Front entrance was closed due to building works so everyone had to use the back entrance. However the escalator was broken most of the time so people were having to carry suitcases, prams and children up several sets of stairs to access the hotel. Hotel decor is something else, the lobby and lounge is a mixture of a visually challenged, colour blind interior designer on acid mixed with an eighties nightmare. Apparently they have been renovating the hotel for nearly a year, but I can’t see anything new at all. The main reason to stay here is the magnificent view across the beach and ocean. That doesn’t disappoint. Otherwise it was expensive and a well below average experience.

Current Renovations were the biggest negative , not having a check in entry point to park while we were given room key and information. Parking was difficult to find. $25 a day is ridiculous, this should have been an add on considering we missed out on a pool and outside areas. Escalators going up for broken down the whole stay and foyer area wasn’t very welcoming and clean. The check in staff weren’t over friendly and at times seemed annoyed. The rooms were clean and today and our air con was great! Cleaning staff were very nice and did a great job. Views from balcony were lovely . We used the spa whilst there and the staff were just beautiful. Also the bar tender made an awesome cocktail !

View from the balcony amazing, we were on the 24th floor, could see for miles. Staff friendly and willing to help. Easy car parking below, at an extra cost. Great selection of bars and restaurants extremely close by so not limited to hotel, the view from their restaurant was fab though. Only 2 issues, not complaints! Firstly, I would have loved a chair on balcony rather than dragging out room chair and secondly I currently have a really sore knee and both the escalator and elevator were down for maintenance the day we were leaving.

Room very clean and spacious. Only issue was that we would go out all day and come back late afternoon when all you wanted to do was relax and room still not done. Staff were very courteous. Dining staff great and food excellent. Great coffee!

Yes

Room was large and bed and pillows comfy. Shower was okay too, but i just felt the hotel was souless. No atmosphere. Simply a place to lay your head and get out again

Nice hotel service not up to par, need more staff.

We had two nights and three rooms. At check in we asked for