Regency Angkor Hotel

Stunning hotel. Fairly new. Hotel staff was excellent, friendly, and efficient. Hotel is well located with easy, affordable, and readily available transportation.

It looks elegant from the outside and the front desk people are friendly and engaging. It was generally quiet throughout the building despite a conference going on there at the time. There are two restaurants which are subpar. The main restaurant was only open during noon hours and up through 2:30. I walked in there during these times and was never served so I left. The food is mediocre at best and the breakfast was terrible and largely inedible. There are also limited choices nearby. I won't be back.

I had no hot water for three days and no tv for six days

The property is located in a good spot, not too far from downtown, and away from most of the noise and bars. Staff is very friendly and professional.

Staff from the time we checked in till the time we left (3 days) were very nice and accommodating (allowed us late checkout for nite flight). The breakfasts were excellent, room big and comfortable, housekeeping super....would I stay here again-defnite YES!!!

We had a wonderful experience staying at Regency Angkor. The customer service was excellent and we were fortunate to check-in early after our long haul flight. We were provided a cold towel and bottle of water from our Airport Pickup driver which was a very nice touch. The staff took initiative to explain to us the location of the hotel and offer tips on where to visit during our stay. The room/pool/spa were also in a great condition. The buffet breakfast had a great range of choices. We recommend this hotel to fellow travelers.

Great value but a little outside of the city centre. This probably does not matter too much if all you plan to do is visit wats.

We could see rubbish in garbage bags piles up on the other side of a wall near the pool when you look out from the smelly hall way window. Twice the waiters brought us the wrong cocktails which always tasted like margaritas because they had poor english. The breakfast catered well for all the noisey Chinese guests with most selections for them. We were never offered bacon for breakfast but got by. We tried to organise a free hotel pick up from the airport as advertised on the day we were to arrive but couldn't get through to the phone. We contacted expedia who didn't organise this/get through either. We got a free transfer from hotel to airport but only because we asked. The hotel staff could have emailed us via expedia to offer us a transfer before the stay, that would have given us a good first impression. The pool was nice. The water fountain in the front was only on one morning during our stay and looked great during that brief time it was on.

My stay at the Recency Angkor was AMAZING. The staff was super friendly, I got a room upgrade without even having to say anything as they didn't have the room I originally booked. The breakfast was fantastic. My friends got married here and the hotel put on an absolutely beautiful ceremony and reception! If I get the chance to come back I would definitely stay here again.

We stayed for a week as we visited Siem Reap to see Angkor Wat and the other surrounding temples. All of the hotel staff were incredibly helpful, courteous, and friendly. Our next door neighbors were a little loud on the first night of our stay and the hotel front desk clerk was very understanding and helpful in moving us to a different room for the rest of our stay. The hotel is clean, well maintained, and the rooms are very comfortable. The concierges were always willing to assist us with transportation and restaurant reservations when we went out. I would highly recommend this hotel to anyone traveling to Siem Reap.

The hotel was great, location wise a little away from main town center. Sengy, who met us when we arrived, greeted us with politeness and gave a warm welcome. He was very knowledgeable and guided us well towards various activities. He even got us a guide to the Angkor Wat temples in spite of the busy tourist season.

Unhelpful staff Not very clean

A slight disappointment during our trip through Vietnam and Cambodia. the Regency Angkor Hotel had lots of potential but is, unfortunately, showing its age. The decoration is what it is, taste is subjective but I would say it is dated compare to nowadays standards. Condition of the room is the same, definitely very clean and we had no problem sleeping there, but walls showed some damages, paint chipped, bathroom seals are old. Then the swimming pool was just decent. Long chairs were dirty and old again, jacuzzis were not working and the water inside looked dirty (as if it has been there for too long). We did not mind so much as we only used this hotel to sleep at night and were out most of the time, also the price was reasonable compare to others. Our room also happened to be on the ground floor, just facing the bar. It had been a little bit noisy because of that. Breakfasts had also been a disappointing experience, the room is huge but the number of people was overwhelming. Automatically, there was not enough tables for everyone, people started to get aggressive and waiters were overwhelmed.

Amazing pool and great breakfast.

Friendly welcoming staff Felt very comfortable Close to important tour areas

Very nice Hotel. The styling is old world but nothing about this extremely well designed property is old. You will not be disappointed for the price!!!!

Very nice place to stay, the staff can't do enough for you. Didn't get PU at the airport as organised, but they cheerfully dropped us off instead. Highly recommended. Lovely walk in pool. Extensive choice at breakfast. Reasonably priced food in the restaurant.

musty smell in the room no:246

Perfect staff, location and facilities. Pool was beautiful and all the meals were superb.

Had a terrible check in. Not the fault of the hotel but of Hotels.com. I had booked 2 rooms but they were intimidated for just one. Even though it was high season they managed to get me a better room in the same floor by evening.