云阁 - 拉丁区

Great room and location!

room was spacious, and good enough- loved that. hot water took a while as you turn on the shower for hot it loads warm and then gradually catches up. someone attempted to come in. no response when reached out. i guess they were looking for their room .youre literally on your own to figure things out. staircase leading directly to the level badly built- door opens outwards and theres not enough space to stand and open door. room was fairly lovely, good window light too, some pots didnt work on the stove top. enough paper towel, towels, soap and toilet rolls for stay. as well as dish soap and sponge pretty chill and quiet. loved the stations were working on tv. a good bang for buck for a short/medium length stay, max 7. otherwise good enough and cutleries were present too. hope they have basic salt and pepper but tbh, fair experience- not bad, not over the top. but i liked it enough and kinda figured things out too with the no response from staff.

Clean and comfortable.

Clean nice place i recommend!

The bed was comfortable, everything was clean, there's an espresso machine. Although it would be nice to have oil salt and pepper for basic cooking. It's also nice that there's a washing machine at our disposal. That said my room was in a basement and there's lots of stairs to carry my 50 lbs suitcase. That room felt clostophobic to me. Also, I sent messages with no response to it. It also smells cigarettes and I'm not a smoker ;(

O quarto que ficamos havia um vidro quebrado e colocaram uma madeira para fechar a parte quebrada, o que fazia o quarto ficar gelado, pois a vedação não estava o suficiente. Além disso, no banheiro não havia aquecimento, por isso o banheiro estava sempre gelado. Fora isso, a experiência foi ok, o quarto é espaçoso, há microondas, fogão, talheres e pratos, apesar de não ter utilizado, achei bacana ter.

Very good hotel. Location is perfect 5-10 mins away from Berri UQAM. I felt safe on the streets around the place also. I got a message with a pin to access the hotel and the room. I don't think they have a reception. The room was a small studio but very clean, with its own small kitchenette and bathroom. They also have a laundry that's provided free of charge to the guests - I didn't use it, so can't comment The only noise I could hear was during the day and only from the stairs above, it was very quiet at night. Note that they do not do room service here at all. You get a few small bottles with shampoo and shower gel, 2x packs of towels, rubbish bags and maybe 5 toilet paper rolls. This might be a problem if you stay for the long term but was perfect for my 1 week stay For the price, location and quality of the room, I think this is a great option

The room was extremely clean, was a bit cold, and the communication with staff online was poor.

bed was comfy, and clean. the washroom was adequate. fridge in the kitchenette worked well and kept my beverages clod. plumbing worked well in both sinks. improvements needed: - rainfall showerhead doesn't work - no shower caddy so all my products were on the basin of the shower - washroom needs a bin - mirror lights did not work - i couldn't find the remote for the tv, i needed to unplug because i had no idea where the power was - armchair had stains all over it

O quarto aconchegante, roupa de cama e banho maravilhosos, utensílios de cozinha novos, eletrodomésticos funcionando perfeitamente e localização maravilhosa a uma curta distância do metro e de pontos turísticos. A única dificuldade que eu tive foi receber as informações para proceder o check in, tive que entrar em contato com eles para conseguir esta informação, mas apesar disto voltaria com certeza a me hospedar lá.

Very poor condition if you want to use the stove you of to pull the fridge out to unplugged the stove and then plug it back in sheets have red spots on them report it and no one came to change it drain was clogged very poor customer service

Good for short stay

Kettle not working, induction cooker not working, no cups, shower head broken. The place is clean

Codes were not sent the night before and had to be requested. Cracked bowls. No cups provided. Water heater with unstable handle and risk of burns. Wobbly wooden stair with risk of falling. Clean appartment. Nice TV screen. Modern oven. Comfortable bed. Modern stove. Things very clean.

Not safe no space to put my clothes no towels hangers the cooker not working kettle defect smallest room

Il y’a un plywood (à la place de la vitre) sur ma porte qui donne directement sur la rue, niveau sécurité 0/20. »

The keypad didn’t work, no one was available to help. Rooms were clean but very small and it was very expensive for what we got

The check in process is smooth. After uploading the ID they send me the door passcode and the instructions to the room. The room condition is not optimal. The bathroom doesn’t have a door. The wall is dirty. The water kettle doesn’t work (I emailed the host 3 days ago and haven’t got replies). The stove doesn’t work. The coffee machine doesn’t work and there’s no coffee pods. (The fridge and microwave oven were working though) For the next time I’d be happy to go to real hotels with $30 more per night but have less broken equipments.

I have stayed here several times, love it but this time I was not so happy, there was no duvet or at least a cover, it was hot on the first day but the third day was chilly. Disappointing in this sense. Will I stay again, after 5 times, I will have to think about it.

Decent. Very convenient location just a block to metro and few blocks to bus stops. If you have heavy luggage not ideal. Very narrow stairs. Supposed to get the check in instructions a day before arrival but nothing thill I arrived at the property. Had to call them which wasn’t pleasant but check out instructions were received exactly a day before.