魁北克劳里尔城堡酒店

客房寬敞，職員服務反善，地點優越，家庭旅行，下次會再來

很舒服的hotel

Convienant location with easy access to major attraction points

La chambre était impeccable et le personnel s'est montré très accueillant. L'emplacement de l'hôtel est idéal. Le seul inconvénient que nous avons rencontré est que la climatisation ne semblait pas fonctionner de manière optimale, mais cela n'a pas gâché notre séjour.

Very well located not far from the city wall. Very pleasant stay.

Le valet a notre arrivée était très serviable mais il a oublier de nous laisser notre coupon de vélo. Le lendemain on avait pas de coupons. Le nouveau valet était bête et on avait l'air de le déranger. Faire un suivi:)))

There was no way to communicate with the front desk as there were no phones in the room. They provided a QR code to send messages or call. That system didn’t work. Or they ignored the messages. There were no amenities in the bathroom.

Chambre correcte. Les Fenêtres sont mal insonorisées donc chambre bruyante. Le lit etait confortable. Bien située par rapport au parlement et le château fro tenac L'hôtel mériterait sont propre restaurant car le petit déjeuner chez st-Hubert n'est pas digne du standing voulu par L'hôtel. Nous avons préféré manger a l'extérieur. Parking facile d'accès.

We had a wonderful stay at this hotel. It was clean, comfortable, and offered excellent value for the money. The facilities were well maintained, and the service met all of our expectations. The reception staff were welcoming, friendly, and always willing to help. A special thank you to Gretta, who was especially kind, professional, and helpful throughout our stay. She made us feel genuinely welcome and went out of her way to ensure we had everything we needed. We truly appreciated the warm hospitality and would definitely stay here again. Highly recommended!

Our king size room on the 7th floor of section A was very quiet and comfortable. The coffee machine was good

À great stay… everything was very good… staff helpful

Non

Bel hôtel propre, personnel chaleureux et stationnement facile d’accès

Tout etais parfait

Emplacement au top malgré les travaux en cours Chambre familiale peu spacieuse, lit trop petit pour 2 personnes. Rapport qualité / prix - Aucune explication/interaction avec le personnel.

Merveilleux en tout points et localisation parfaite!

We love the location and well kept grounds. We were steps away from the Plains of Abraham and Citadelle. We even walked with our rolling suitcase to Gare Palais, though it was steep with narrow streets it was safe and clean.

The staff did a poor job of cleaning my room. While the bed was made neatly, they left the used coffee cups, food plates, bowls, and used cutlery, lying on the coffee table. They did not replenish the "box" of crockery. Ordinarily I would not think too harshly of this, but the room provides no kitchen facilities whatsoever, so there is no option for the guest to clean these items themselves other than in the bathroom sink, using face towels, hand soap, and bath towels. When I reported this to the front desk, I was advised that room service would take care of it immediately, but they never did. Another problem concerns the in-room Wi-Fi. When you connect to it, instead of supplying a password, you get a pop-up window where you provide your name and room number. With my Mac computer, this pop-up window fails to appear, and so I cannot connect to the wi-fi. This minor issue became an annoyance when I wanted to call the front desk to report the issue I mentioned above. Because the hotel no longer provides in-room telephone handsets, the only way to do this is via an on-line service. But you can't do that if you can't connect to the internet. [NOTE: I have come across this Wi-Fi connection problem in certain hotels before. It is clearly something to do with the router manufacturer, who assumes everyone uses a PC, and has not implemented Mac connections properly.]

Very nice room. Friendly staff

Clean room and available parking