罗柏斯提克洛奇酒店

We have stayed at Lobstick so many times but this time it didn't live up to it's usual standards. The staff were, as always, excellent but overall our stay was...'meh'. The wrong roomwas allocated to us at check.in, luckily the great staff resolved the issue efficiently. Our room was kind of shabby a cupboard door wouldn't stay closed, the bedroom carpet was wet, there was no hairdryer. All minor inconveniences, but things that we had not experienced in previous stays. None of it really affected our stay as we were in our room much over the two days but I imagine it would be a big frustration for different guests. There was also a strange clicking/tapping noise from the bedroom ceiling that made it difficult for me to sleep. I'm sure it had a lot to do with being over the busy holiday season as we've never had any issues at any of our other stays

Yes very friendly staff

Walls are thin, pool is freezing which leads everyone into outdoor hot tub which is nice but good luck getting in it at anytime. Also not enough parking.

Check in was efficient and friendly.

Clean rooms and staff very helpful

Yes

The room is large and clean, there is no microwave, there is a lot of noise from the room above, my request to move to another floor was refused, the jacuzzi inside the pool did not work

Great place to stay

Hot tub jets didn’t work

Room was fine

The staff were so friendly when we checked in.

Good

Clean room. Friendly staff.

The room smelled smoky, we requested for extra pillows but never received. Wished that we were notified ahead of time about the pool & hot tub being out of service. It would be nice to have an on stop restaurant to provide food service instead of having to cross the street and use the Jasper Park Lodge to accommodate us the needed services.

The pool facility is filthy, the hot tubs were both closed. At night, every night there were either hotel workers or town people laughing loud and yelling to the point of waking us up every night. The hotel staff seemed friendly but the properly is in terrible shape and filthy.

Hot tub was nice and hot.

Nice hotel with updated and welcoming entrance/front desk area.

Good staff, great location.

Hotel vieillot, a refaire. Pas d'option petit déjeuner. Personnel rien à dire. Piscine intérieure fermée et extérieure trop de monde. Avec la concurrence autour il faut ameliorer le tout.

Great stay!