DoubleTree by Hilton Beijing

Friendly hotel staff and modernish facilities but required some maintenance

overall good , i end up in handling my all five luggages , bit odd ,while there are plenty of men with suites

Wonderful staff and location. Rooms are a good size, clean and comfortable- recommend

Nice hotel for the cost, great assortment breakfast worth trying, nice staff and service. The region is kinda busy, in a good way.

We really enjoyed our stay. We were only there on a stopover for 2 nights and had to pack a lot in. There was a mix up with our booking but the staff went out of their way to sort it out. The breakfast was one of the most well stocked we've experienced, which was great for our fussy children. The location was good for using the metro, which is a short walk away. And when we left, the staff were so helpful with getting us a taxi - the staff went above and beyond to help us out. Highly recommend this hotel.

Maybe the terrible check in was not due to the hotel itself, but for all foreigners to China

Nice hotel

Nice hotel but not as good as some of the other Hilton hotels I have stayed elsewhere. Staff is very friendly and helpful but rooms and facilities are old and aging and there are lots of noise from adjacent bathrooms. I ended up asking to change my room 3 times. A lot of time there is an unpleasant odour in rooms and corridors. Sport and pool facilities and the location is great.

Hotel is in good condition breakfast buffet is decent with a lot of choices. I like the little robot that can send stuff to my room. Swimming pool is in good size too. Overall a pleasant stay!

Lovely hotel near underground and shops

Food is excellent.

I was happy with my stay and with staff. The manager did speak English and made my requests easier. Nice overall hotel

Very good location

Nice

I loved my stay at the DoubleTree. The hotel was new and clean and offered top level service in every area possible. The location was near the metro and in the perfect district of Beijing for all of my needs, however maybe not where a first time visitor would want to stay. The pool, gym, and restaurant were also A++

Overall the stay was pretty good, the facilities were well equipped albeit showing in age. Some of the public areas were in need of a deep clean or refurbishment. But the staff were great and extraordinarily helpful and accommodating. Ms. Yang the room service/cleaner on the 20th floor was especially helpful and was great at working around my schedule and routine, she also helped call down to front desk when my room key stopped working. By the way, the room keys gets wiped super easily, really needs to be fixed. The first floor buffet was also pretty good despite being a little overcrowded.

Good location

Wow! The staff members went out of their way to greet us in English, in a friendly manner at every opportunity throughout our stay (sounds basic but rarer than you think in China). Eleven and Duke on the front desk were stars. So kind and helpful. We will definitely be back! Thank you so much for your hard work during the festival.

What was very unique and special was how the keycards would surprise you, and randomly decide to work, just to put some excitement into your life. More hotels should aggravate— erm, I mean please their guests with this feature.

Dining on 3rd floor was excellent. Had bugs (roach) in room