DoubleTree by Hilton Beijing

Staff were super friendly and helpful! The daily cleaning staff always make me feel warm and welcome. The overall facility is clean but needs some proper maintenance. The only downside during my stay was when ordering takeout, it cannot be delivered directly to my room, but overall it was a great experience!

Good

Clean rooms, Cards accepted in the restaurant but nobody speaks English

Nice hotel in a convenient location.

Good location | Clean rooms

Good

Lots of bugs in the room. A/C could not keep up. Fridge did not work.

Amazing staff helpful polite it was a great stay

Needs some renovations but overall experience was great!

The room was dirty until we asked for cleaning twice. It is quite a chore to open the room windows for fresh air. The price is too high for the room condition. Not going to stay there in the future

This is not a hotel for foreigners. 1.Room for 4 Travelers does not mean you get enough beds. Booked an Executve suite for our family of 4 and was told by the manager that we needed to pay extra for cots for our kids (11 and 13 yrs old ) as the room had only one bed. Pics on Expedia and Doubletree website show multiple beds in the room. Took a day and a talk with the GM to get two cots delivered making the room feel really cramped. 2. Free Breakfast We chose adding access to the Breakfast buffet which was a mistake. The manager tried to tell us that we didn’t pay for four (4) breakfasts because we only had a single bed. It wasn’t until we showed our Expedia confirmation for 4 People in the room did he grudgingly agree. Between this and the bed issue it was over an hour of trying to come to an agreement with the manager showing him confirmation emails and his one doubletree website showing the room pictures with multiple beds. The other reason not to choose to eat the breakfast buffet is it’s not that good and food quality is just so-so. Take a walk and find much better food in the mall located next to the hotel. 3. “Downtown” Is not true. Yes it’s in Beijing but not near anything. Expect to have to grab taxis to get around. And make sure you have Alipay! M

Fresh and tasty breakfast, easy and convenient transportation.

.

Staff is friendly

just so so

There was too much bacon and pork in the open buffet breakfast. I wish they had halal options.

Pretty decent and best in the area

everything is so noticeably great when you compare it with doubletree in US. Not to mention the price here is right below two thirds of US's. I even discovered that this hotel offer Peking roasted duck which is comparable to (and marginally better than) the famous brand.

Poor sound proof, you can hear people snoring next door.

The staff were friendly. The location is great, it’s nearby shops/restaurants. I like everything except the spa. The female spa needs deep cleaning. Hair everywhere. Seems like it hasn’t been cleaned in ages. Everything else was clean except the spa.