上海素凯泰酒店

Must mention Sukothai's concierge. They are really very helpful from lending (end up giving )us plug adaptors to searching and helping us order essential items online. Most helpful and resourceful hotel concierge. We actually booked CoreStay apartments via another platform and the place was so disgusting we had to move out immediately. So lucky to be able to book Sukothai last minute and they even accomodated us with adjoining rooms. This is our second time staying here and will come back again next time.

我們是三年前住過這間酒店，現在在回來。一切和三年前一樣那麼好！還有新建的The Louis 新建的和LV Cate 連接的商場內。

不合理收取酒店房租. 游泳池地滑生意外. 對Hotels.com VIP 不善, 給最低層房間

I had a frustrating experience during my stay at the hotel. One night, I was waiting at the front desk for the staff to assist me. However, they were preoccupied with their tasks for over five minutes and didn't acknowledge my presence. It wasn't until another customer arrived that the staff finally attended to them, even though I had been waiting longer. Eventually, I had to approach the staff myself to request service, which felt quite frustrating. I understand that they might have been busy, but it seemed as if they simply didn't notice that I was waiting. Additionally, I was unhappy with how the hotel charged a deposit to my credit card on the day of my check-in without any prior notification. I was unaware that it was a deposit and initially thought my credit card had been stolen or hacked. I almost called the bank to block my card due to this unexpected charge. Both of these issues strike me as unprofessional. Even when I raised my concerns with the staff, their attitude suggested that they didn't take it seriously. This level of service does not warrant a good rating. On a positive note, the other aspects of my stay were satisfactory, but I did notice that the hallways were consistently hot, which was uncomfortable.

Good

香水味有點太重

An excellent hotel in a great location in Shanghai. Very new, clean, relaxing and comfortable hotel. Drinks in fridge are complimentary except for wine. My now go-to hotel in Shanghai

nice environment

哪裡感覺到thai? 除了名字。 服務員仪容沒有規範，甚至可以聞到早餐的廚師身體的汗水味。 樓层公共空間应该有三十度。 維修員不懂得幫我處理手機投屏。 健身房不錯。 泳池水沒有恆溫。救生員穿著髒球鞋在池邊行走。

這是一家適合年輕人的酒店，對於老年人不太方便，今次我們二間房，住12晚，酒店以深黑色為主，而且房間與衛生間沒有正式的門，有點不方便，這次很不幸，我們住310，312房間，之後幾天309裝修，很大一陣臭味，311也裝修，好像在拆廁所，灰塵通過空調系統進入我們房間，雖然最後一天幫我們換了房間，還送了早餐，但是我們二人都開始過敏，影響了之後的旅程，我們離開上海之後，去了日本福岡七天，第二天就要去醫院。

酒店連住商埸, 步行幾分鐘便到張園&吳江路有很多出名美食, 鄰近地鉄站, 旺中帶靜. 酒店房間舒適頗大, 設計modern, 下次會再住.

Suhkothai made our whole experience in Shanghai most memorable and enjoyable. The location was fantastic! Decor fits our taste and staff were super helpful and friendly.

The hotel is young and staff call you by your surname. The hotel had trained their staff well. More choice of restaurant or casual dining will be better

nice hotel but the breakfast ist not good at all.

要批评的是酒店大堂的泰式餐厅，本以为主打泰国体验的酒店应该泰餐也不错，结果泰式餐厅吃dinner时，先是一个服务员告知靠窗位有预定不能座（但是桌上没有任何留位的标识），指定了另一桌给我们座，结果换了一个服务员又说这个也有预定不能座，再次换了位置，结果一直到我们吃完，这些桌子都是空着的，感觉这个泰式餐厅管理比较乱，菜品也比较一般，所以不推荐大家体验，住宿上来说总体还不错，但是有时minibar补充不及时。

Overall不錯~~in room breakfast set很讚，SPA的按摩師按得很舒服，地理位置也很方便，酒店整體設計跟房內設計都蠻有質感的 小小美中不足的是房間的一些小細節... ex. 超大房間中只有一盒面紙在衛浴間 ex. 房間客廳的插座太少，不便於3C產品多的住客 ex. 房間裡的各扇門都是呈現卡不住的狀態，只能關起來，打開時無法卡住

地理位置方便，环境也好，整体风格比较Morden，挺好的。

装修很好，泳池很好，电视和床的位置很好

1樓大廳和客房空間之規劃與設備擺設並未站在使用者需求及方便之角度思考進行設計，欠合理性也欠缺友善。

客廳餐桌傍邊沒有設置電源插座沒法用電腦工作，房內的ipad被其他人用密碼鎖上，經投訴沒有人幫忙解決，客廳電視沒能根據顯示上的指示用HDMI接駁上電視，電視的安裝位置太高，看電視需要抬高頭，房間儲存空間太少，而且門櫃門太大，影響走道不便。我是1201房