哥本哈根贝拉天空万豪 AC 酒店

Everything is all right except bathroom. This is big but user unfriendly and strange design.

交通方便，而且乾淨

excellent services, value for money.

Not enough manpower, we has been waiting to get luggage for 15 mins

Det overraskede os at al samtale var på engelsk. Savner tilbud på parkering.

Very unique building with a well- appointed room. Close to the Metro. Only four restaurants within walking distance. Hotel restaurants were nice but expensive.

Pænt rent værelse, rengøring hver dejligt og rene håndklæder Dårligt når vi er i Danmark de ikke kan forstå og tale dansk

We stayed here the weekend of August 22nd and left extremely disappointed. Hotels should offer service and reliability, but this one failed badly. Within minutes of arriving we discovered the electronic curtains didn’t work. Reception promised a technician would fix it, but nothing was done. Later they even claimed it was “marked as fixed.” At 11 p.m. we were moved to another room, only to find it was smaller, cheaper, and clearly a downgrade from what we had booked. No explanation, no apology, no compensation. When I pointed out the smaller bed, staff denied it and insisted the beds were the same size – which felt like gaslighting. Returning to our original room confirmed the bed there was larger. The next day we had to go down yet again, only to be told the curtains still couldn’t be fixed. After several trips to reception, we finally got another room thanks to Melissa, who was professional and kind. She is the only reason this review is 2 stars instead of 1. On checkout day, things got worse: housekeeping twice tried to enter our room despite a Do Not Disturb sign. At 10 a.m. someone forcefully opened the door, stopped only by the security latch. At 11 a.m. they knocked again while we were in the shower. Checkout is at 12, so this felt unsafe and highly disrespectful. We travel a lot and I am not a picky guest, but this was one of the most frustrating hotel stays I’ve had. Constant trips to reception, no accountability, and no apologies. For the price, completely unaccepta

Vi blev lidt skuffet over vores ophold. Da vi har været her før og der var alt simplethen over standard. Men den her gang var der ikke gjort helt rent på vores værelse. Og vi havde enda bestilt en junior suite. Og morgen maden som vi havde glædet os var ikke helt så godt som sidste gang. Da der var helt fyldt på hotellet. Og laungen var taget i brug og det levede ikke op til forventningerne. Da der ikke var det samme udvalg som inde i den normale restaurant.

Ærgerligt at indtjeningen foregår på engelsk, når vi er i danmark

Fantastic service, great location. A nice end to our Copenhagen trip

This was a great hotel.. it was very nice and the ataff was very helpful. The restaurant food was really good!. I eecommend this hotel. It was one of the best hotels to me so far.

Utilstrækkelig betjening i receptionen - alt for lang ventetid hvis man ikke er vip Hotellet virker slidt og svarer ikke til prisen man betaler

I liked the food at Martha Brassiere restaurant. I didn’t like that I could hear the elevator from inside my room

Glimrende hotel men kaos til morgenmad og dårlig restaurant

Som altid en fornøjelse

I really enjoyed staying here, it was very clean and i just felt comfortable! The staff was very nice. The room was amazing and the view was great. 100% will be back there in the future

It is a very big hotel which clearly used to be 4 star hotel. It is now a bit run down. Showers had mold, hallways full of damages. We stayed for 2 nights and overall it is good enough for a short stay, but def. not a 4.5star hotel. We called in advance to have the baby crib ready - did not happen. Room cleaning also never happened.

Hotel sieht zwar spektakulär aus, leider ist es aber stark in die Jahre gekommen. Das Bad ist eine Katastrophe. Nach dem Duschen ist alles nass. Und es sieht aus wie im Krankenhaus oder Altenheim. Service super, Essen ebenfalls gut.

The windows were dirty on the inside. Never cleaned during in our three nights there. One convenient plug in for phone other on the floor. Provide coffee pot which will overflow onto counter. Missing any at work or picture. Large but less hospitable sonehow