冈维尔酒店

A very quite and clean Hotel.

酒店位置優勢，員工有禮

Hotel is really lovely, good location, bed was really comfortable. Reception lady wasn’t very friendly.

Excellent

Very pleasant stay. All staff were very friendly, polite and helpful throughout our stay. Room was quite small but perfectly comfortable for the one night. We ate dinner in the restaurant and enjoyed the food and relaxing ambience. There was a jazz singer and piano which made for a relaxing and enjoyable evening. Breakfast was decent, although there were some issues with the coffee machine. The dining staff did sort it out promptly when told. Good selection of continental , croissants, pain au chocolat, cereals , fresh fruits, yogurt, toast , cold neats abd cheeses with some tasty hot choices too. Husband chose the full english and I had the vegetarian option. Once again the service was impeccable. I would ve more than happy to stay here again if visiting Cambridge as its such a short walking distance to the centre with parking.

Wonderful stay

We asked for a quiet, twin room and got neither, despite the hotel only being about half full. We even reiterated this request at check in but were clearly ignored. We expected better from the Gonville

Staff very helpful and attentive. Room comfortable.

Check in was early. Room is clean. Staff pleasant

Room 3 is on the ground floor. The window is out onto the carpark. It is close to the bar and restaurant. It means there is noise of music and plates. It feels hemmed in and lacking in privacy, it’s a shame in an otherwise beautiful hotel.

Hotel was good but was spoiled by not enough working EV chargers

The room was small but good. A little expensive, but OK. The parking charge is £28 per night which is excessive beyond belief, and the EV chargers were not working upon arrival. I was told the kitchen closed at 2100, I came down at 2010 and was told the kitchen had closed. I ended up with a burger and some deserts, which were OK. Terrible nights sleep in room 202, even with the HVAC system turned off there were loud clunking noises from the ventilation system, turned on it was even louder and more frequent. The hotel itself is perfectly located in central Cambridge, with ample but expensive parking, a good breakfast and above average coffee. The highlight of this hotel was the staff, who generously refunded my parking and breakfast as a gesture to the noise and early closing of the kitchen - your staff and customer service do make up for a LOT. I work away on average 10 nights a month, so this isn't just some random review. I get to sample a lot of hotels, in the UK and worldwide.

Really nice atmosphere beautiful decor lovely rooms staff was lovely

Staff were all very helpful and friendly, the room was lovely and clean and nice and quiet.

Rooms and ambience lovely. Bar nice very comfy bed and great location

Great hotel, great stay

In general, this is very nice property, our room was very comfortable and cosy and we received good service. The free hot chocolate for Christmas in the lobby was a lovely touch. 2 points for improvement: 1- it seemed like our room hadn't been used in some time as when we entered it, it was freezing cold and took considerable time to warm up. Also, there was no coffee in the room or green tea or milk/coffee mate. It wouldn't take much just to make the room a bit more fit for purpose for guests if it hasn't been occupied for a while. We asked later for some green tea and they gave us earl grey and said that was all they had. We found out the next morning at check out time that they did have green tea available, there should have been coffee in the room, and that there was a coffee and tea machine (with green tea bags) which was free for guest use and we hadn't been told about it at check-in. 2- The lighting was so low in all areas of the room that I was unable to apply my make-up and had to use the mirror in the bathroom downstairs in the lobby.

All really comfortable and superb breakfast

Staff very good. Room lovely.

Pretty and comfortable hotel in a privileged location with the added benefit of parking. We greatly appreciated being able to leave the car at the hotel and walk into Cambridge town centre. The highlight though has to be the vintage Bentley tour which we just loved.