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The Gonville Hotel, a member of Radisson Individuals

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8.9
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

Sally

10.0
/ 10
From check in to check out the staff were helpful and friendly. We were celebrating our wedding anniversary and were upgraded and welcomed to our room with rose petals and champagne! Breakfast choice was great, we picked off the to order menu. Easy walk into Cambridge. Definitely will stay again.

Jonathan

10.0
/ 10
Fantastic hotel. Great location, food and drink were top quality - poached eggs cooked to order were a highlight. Staff all very pleasant and helpful - booked for a birthday and we were given a lovely room and some fizz - many thanks, recommended and will return.

Adriana

10.0
/ 10
Loved everything. i wish I would of stayed longer, must return. The bed was like sleeping in a cloud.
In the Area
See Map
Gonville Place, Cambridge, Cambridgeshire, England, CB1 1LY

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Gonville Hotel The Gonville Hotel, a member of Radisson Individuals is located in area / city Cambridge. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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The Gonville Hotel, a member of Radisson Individuals Address: Map & Location

Gonville Place, Cambridge, Cambridgeshire, England, CB1 1LY
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Lobby The Gonville Hotel, a member of Radisson Individuals
Lobby 2 The Gonville Hotel, a member of Radisson Individuals

Discover More About The Gonville Hotel, a member of Radisson Individuals

note: hotel was previously named Gonville Hotel

Location
The Gonville Hotel, a member of Radisson Individuals is located in area / city Cambridge.

About The Gonville Hotel, a member of Radisson Individuals

From business event to corporate gathering, The Gonville Hotel, a member of Radisson Individuals provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but The Gonville Hotel, a member of Radisson Individuals welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Gonville Hotel, a member of Radisson Individuals is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Gonville Hotel, a member of Radisson Individuals.

All facilities in The Gonville Hotel, a member of Radisson Individuals

Bar, Cafe and Lounge The Gonville Hotel, a member of Radisson Individuals
Bar, Cafe and Lounge
Entertainment Facility The Gonville Hotel, a member of Radisson Individuals
Entertainment Facility
Fitness Center The Gonville Hotel, a member of Radisson Individuals
Fitness Center
Functional Hall The Gonville Hotel, a member of Radisson Individuals
Functional Hall
Common Space The Gonville Hotel, a member of Radisson Individuals
Common Space

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Garden
  • Spa
  • Picnic area

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Gonville Hotel, a member of Radisson Individuals

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 04:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property in advance.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 04:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Gonville Hotel, a member of Radisson Individuals
92
Number of floors in The Gonville Hotel, a member of Radisson Individuals
3
Another facilities in The Gonville Hotel, a member of Radisson Individuals
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The Gonville Hotel, a member of Radisson Individuals

What are available facilities at The Gonville Hotel, a member of Radisson Individuals?
There are top facilites at The Gonville Hotel, a member of Radisson Individuals such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Gonville Hotel, a member of Radisson Individuals?
Check-in time at The Gonville Hotel, a member of Radisson Individuals is staring from 15:00 - 04:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Gonville Hotel, a member of Radisson Individuals provide breakfast?
Yes, The Gonville Hotel, a member of Radisson Individuals provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Gonville Hotel, a member of Radisson Individuals?
The Gonville Hotel, a member of Radisson Individuals is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Gonville Hotel, a member of Radisson Individuals have?
The Gonville Hotel, a member of Radisson Individuals has 3 floors.
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More Reviews from Other Guests in The Gonville Hotel, a member of Radisson Individuals

9.0
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Gonville Hotel, a member of Radisson Individuals

Number of reviews per page
20
40
Top reviews
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

From check in to check out the staff were helpful and friendly. We were celebrating our wedding anniversary and were upgraded and welcomed to our room with rose petals and champagne! Breakfast choice was great, we picked off the to order menu. Easy walk into Cambridge. Definitely will stay again.
Janine
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Property felt a bit soulless. It was a Monday. No food was being served - we were told we could order bar snacks but the bar wasn't staffed and there were no menus to be seen. Garden area was unkempt with weeds growing under tables, cigarettes butts lying around. could have been so pretty. a door to a staff room was propped open with evidence of someone's lunch. breakfast was good, but the roof leaked on us and we had to move tables. View from the widow showed the roof area above the dining room needed a good clean and paintwork was in need of refreshing. conditioner bottle in bathroom was empty. Either fill it or dont provide it ! It could have been a lovely hotel but attention to detail was sadly lacking. best bit was the Bentley tour. If only everything else matched that in terms of quality.
Read More
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic hotel. Great location, food and drink were top quality - poached eggs cooked to order were a highlight. Staff all very pleasant and helpful - booked for a birthday and we were given a lovely room and some fizz - many thanks, recommended and will return.
Craig
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Chaotic check in experience, a bathroom that flooded, no storage space in the room and very dated decor. Would not recommend.
David
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is lovely but it seemed a little disorganised at times.
Sonia
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately we didn’t have a great experience. It was our 4th time at this hotel, but the day we arrived they were changing the chain of the hotel so they had problem with the system and it interfered with our stay. We arrived at the hotel 9:30 am. They promised our room for 1 pm, but the check-in was possible only after 3 pm. Very disappointing because we were exhausted!
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lina
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

dinner service very slow
Adriana
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved everything. i wish I would of stayed longer, must return. The bed was like sleeping in a cloud.
Sonia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful room, and the staff could not have been more lovely. This wasn't our first stay, and I doubt it will be our last
susan
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The reception staff was very very helpful and patient. We had family there and a wedding event in the tent/garden. The setting was just perfect for a wedding group under 90 persons. Its location is very convenient to shops, coffee, restaurants etc. I would definitely stay here again.
Alwyn
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I really like the Gonville, but too many niggles spoiled this visit. 1/ no one picked up the phone when I rang ahead in the afternoon. 2/ no hot water on arrival. 3/ strange mechanical noise at night required earplugs 4/ still no hot water the next day. I would go back, but they won’t get many chances like this.
Mandy
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was fine- overpriced. Shower had to be fixed bc it didn’t drain.
Owen
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We booked this as a last minute deal, myself, my girlfriend and our 3 month old. We had been to Cambridge before and this hotel is in an excellent location. Important to mention we booked this through Hotels.com. Before arriving I asked for a cot in the room and also confirmed this on the app. We also did this for room service. This cot did NOT turn up. As we had a basinet this was not the end of the world. The hotel room is not well equipped. We had to ask for an iron and iron board but this did not turn up within the 45 minutes we waited. This hotel does not provide a fridge, dressing gowns or slippers. Finally, we were there when there was a wedding. This was fine, however if I knew a couple has an infant baby I would not put this room as close to the music as possible. Not the end of the world if we did not have a baby but was difficult to put him to sleep. Overall, this was disappointing. I may stay again but in my opinion you have better options in Cambridge.
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Christine
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel was welcoming. The staff were friendly and helpful. Breakfast was high quality. Having on site parking was good (but expensive at £28 per night).The bed was comfortable. The only negatives were that the wardrobe hanging space was too small (it was awkward to hang clothes 'sideways on`; you could not hang a long dress in it) and there was insufficient drawer storage space.
Read More
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Breakfast excellent good choice. Check in was excellent and all staff members very helpful.
Frances
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Breakfast was delicious - almost too much food! Not easy to get food in the evenings though so we ate out, which was easy enough.
Kate
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were excellent, the breakfast food was also really good. But I felt the property was a showing signs of lack of care. It was just small things, for example: the tables in the dining area were marble topped, most of which were visibly chipped. One of the blinds in the bedroom was frayed at the edges. The bathroom door was a sliding glass door which got stuck every time if you fully closed it. Once you spot one, the other little flaws become more obvious. In addition, our bedroom was located directly opposite the cleaning/linen room, the door to which was open for the duration of our stay. The room itself was clean and comfortable. Although it was facing the front of the building, which is on a main road. It would benefit from sound proofing. That said, the view across the park was really nice. The location is about 10-15 minutes walk to the city centre, and you can benefit from walking through the park part of the way. Overall, it was a nice stay. All the staff were very friendly and helpful. Check in was easy and swift. I wouldn't class this as an exceptional stay though.
Read More
Paul
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Stayed in January on one of the colder weekends. We had three rooms and two of them were incredibly cold overnight as they only seemed to be heated via the aircon which switched itself off. Hotel was good, good location and has a nice car and restaurant. Would recommend
helen
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice room, well appointed with a comfortable bed. I was on the ground floor and it was very noisy until around 10:30pm. I was only a few steps from the bar and atrium areas which is why it was so noisy. There was no internal lock or chain for the door which is just a personal preference. The staff were all really nice and breakfast was good. Excellent location
Read More
Jayne
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

As expected
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The Gonville Hotel, a member of Radisson Individuals

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Gonville Hotel, a member of Radisson Individuals

Number of reviews per page
20
40
Top reviews
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

From check in to check out the staff were helpful and friendly. We were celebrating our wedding anniversary and were upgraded and welcomed to our room with rose petals and champagne! Breakfast choice was great, we picked off the to order menu. Easy walk into Cambridge. Definitely will stay again.
Janine
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Property felt a bit soulless. It was a Monday. No food was being served - we were told we could order bar snacks but the bar wasn't staffed and there were no menus to be seen. Garden area was unkempt with weeds growing under tables, cigarettes butts lying around. could have been so pretty. a door to a staff room was propped open with evidence of someone's lunch. breakfast was good, but the roof leaked on us and we had to move tables. View from the widow showed the roof area above the dining room needed a good clean and paintwork was in need of refreshing. conditioner bottle in bathroom was empty. Either fill it or dont provide it ! It could have been a lovely hotel but attention to detail was sadly lacking. best bit was the Bentley tour. If only everything else matched that in terms of quality.
Read More
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic hotel. Great location, food and drink were top quality - poached eggs cooked to order were a highlight. Staff all very pleasant and helpful - booked for a birthday and we were given a lovely room and some fizz - many thanks, recommended and will return.
Craig
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Chaotic check in experience, a bathroom that flooded, no storage space in the room and very dated decor. Would not recommend.
David
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is lovely but it seemed a little disorganised at times.
Sonia
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately we didn’t have a great experience. It was our 4th time at this hotel, but the day we arrived they were changing the chain of the hotel so they had problem with the system and it interfered with our stay. We arrived at the hotel 9:30 am. They promised our room for 1 pm, but the check-in was possible only after 3 pm. Very disappointing because we were exhausted!
Read More
lina
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

dinner service very slow
Adriana
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved everything. i wish I would of stayed longer, must return. The bed was like sleeping in a cloud.
Sonia
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful room, and the staff could not have been more lovely. This wasn't our first stay, and I doubt it will be our last
susan
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The reception staff was very very helpful and patient. We had family there and a wedding event in the tent/garden. The setting was just perfect for a wedding group under 90 persons. Its location is very convenient to shops, coffee, restaurants etc. I would definitely stay here again.
Alwyn
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I really like the Gonville, but too many niggles spoiled this visit. 1/ no one picked up the phone when I rang ahead in the afternoon. 2/ no hot water on arrival. 3/ strange mechanical noise at night required earplugs 4/ still no hot water the next day. I would go back, but they won’t get many chances like this.
Mandy
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was fine- overpriced. Shower had to be fixed bc it didn’t drain.
Owen
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We booked this as a last minute deal, myself, my girlfriend and our 3 month old. We had been to Cambridge before and this hotel is in an excellent location. Important to mention we booked this through Hotels.com. Before arriving I asked for a cot in the room and also confirmed this on the app. We also did this for room service. This cot did NOT turn up. As we had a basinet this was not the end of the world. The hotel room is not well equipped. We had to ask for an iron and iron board but this did not turn up within the 45 minutes we waited. This hotel does not provide a fridge, dressing gowns or slippers. Finally, we were there when there was a wedding. This was fine, however if I knew a couple has an infant baby I would not put this room as close to the music as possible. Not the end of the world if we did not have a baby but was difficult to put him to sleep. Overall, this was disappointing. I may stay again but in my opinion you have better options in Cambridge.
Read More
Christine
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel was welcoming. The staff were friendly and helpful. Breakfast was high quality. Having on site parking was good (but expensive at £28 per night).The bed was comfortable. The only negatives were that the wardrobe hanging space was too small (it was awkward to hang clothes 'sideways on`; you could not hang a long dress in it) and there was insufficient drawer storage space.
Read More
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Breakfast excellent good choice. Check in was excellent and all staff members very helpful.
Frances
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Breakfast was delicious - almost too much food! Not easy to get food in the evenings though so we ate out, which was easy enough.
Kate
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were excellent, the breakfast food was also really good. But I felt the property was a showing signs of lack of care. It was just small things, for example: the tables in the dining area were marble topped, most of which were visibly chipped. One of the blinds in the bedroom was frayed at the edges. The bathroom door was a sliding glass door which got stuck every time if you fully closed it. Once you spot one, the other little flaws become more obvious. In addition, our bedroom was located directly opposite the cleaning/linen room, the door to which was open for the duration of our stay. The room itself was clean and comfortable. Although it was facing the front of the building, which is on a main road. It would benefit from sound proofing. That said, the view across the park was really nice. The location is about 10-15 minutes walk to the city centre, and you can benefit from walking through the park part of the way. Overall, it was a nice stay. All the staff were very friendly and helpful. Check in was easy and swift. I wouldn't class this as an exceptional stay though.
Read More
Paul
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Stayed in January on one of the colder weekends. We had three rooms and two of them were incredibly cold overnight as they only seemed to be heated via the aircon which switched itself off. Hotel was good, good location and has a nice car and restaurant. Would recommend
helen
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice room, well appointed with a comfortable bed. I was on the ground floor and it was very noisy until around 10:30pm. I was only a few steps from the bar and atrium areas which is why it was so noisy. There was no internal lock or chain for the door which is just a personal preference. The staff were all really nice and breakfast was good. Excellent location
Read More
Jayne
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

As expected
Number of reviews per page
20
40