伯明翰立方酒店

We had to have a cold shower no hot water in our room. Also they’ve still got our deposit and it’s been a week since we stayed there.

Lovely big room. Great shower.

Stay good, however still haven’t received £50 pre authorisation charge 10days after stay

Tasty breakfast. Hotel needs an update generally but was fine despite some noise from the restaurant and bars above

Fantastic view

Room 2423 The room was very tired with lots of scuffed, chipped and marked paintwork. Lots of stains on carpet and seating and very dusty around bottom of window frame. Bedding was very clean and comfortable. Sky bar being closed at 10.00pm was really disappointing as it was a big reason for us returning to the hotel again. We got in at 10.06pm and could not get served. We were not impressed with Our experience on this occasion. Martyn Hall

We did not have breakfast. Staff were unfriendly. Room was dated and clearly not well cleaned. Noisy and poor sound proofing.

Everything about this hotel is/was awful… they can’t even see to lay carpet in the communal areas correctly, and the staff are the most disinterested people you’ll ever meet. Avoid at all cost.

Aircon did not work

The room was ok But it had no heating & this morning it was freezing in the room so I went for a hot shower to warm up & there was no hot water Told the reception & she didn’t even say sorry she said yes the boiler was rebooting

Receptionist was lovely and helpful, location of hotel, very nice large room, great having a fridge.

On check in we were given a leaflet, on it said that there may be events on the weekend with some possible noise until late. We unfortunately were given a room that was directly under the dj table. After that was over other residents decided to continue the party in their rooms, some even decided to run up and down the corridors. At 4 am a woman started screaming at a man in the corridor until both were removed by the police apparently. If you want an eventful night it’s great but if you actually wanted to sleep forget it! Will be looking for a quieter hotel on our next visit to Birmingham.

Second time staying here. Ideal location for Birmingham city centre, clean and spacious rooms and a good rate.

Room

Sad to say the bed was rereibly

Room okay, good sized window. Fridge a bonus. Bed good but had better. Size of room is good. Receptionist a little rude when enquired about milk. Fire alarm went off so we took the 17 flights down to reception, to be told "Its probably a false alarm you can just go back in if you want?" Not sure how safe that would have been if it was a true alarm.

Filthy place bed is beside Rentokil equipment , carpets disgusting. DONT STAY here appalling. Breakfast presented on an absolutely filthy piece of SACK

Awful stay Paid £20 for “romantic petals” and swan towels on the bed which looked cheap with fake petals that you will clearly reuse Bed uncomfortable with springs poking out Extractor fan loud. Asked reception how to turn it off. They first said you can’t, then said it would turn off after the light was turned off. They sent a man up to have a look. The man smelt of weed, flushed the toilet and turned the shower on. He had no idea how to turn the fan off so said he would ring someone and come back. He left the shower running and never returned. Could not sleep due to sound of fan and the room being full of light as the curtains didn’t meet giving huge gaps for light to enter and flood the room. Awful experience. Would never stay again. Ruined anniversary.

The room wasn’t spotless but it was clean. Staff were lovely. Purely for feedback purposes the reception isn’t that easy to find if you enter from the mailbox car parking side.

The staff were amazing every part of the hotel. So kind and lovely to guests greeting them at every opportunity. The bar atmosphere is so engaging and the dj was brilliant. The views are splendid! Unfortunately the Air con was flashing error upon entry but room at that time felt ok but by time I got back late the room was so cold and there was no one on reception to ask for help to see to the error so I had to use the tiny electric radiator which did not warm up the whole room. Having shower caps available would have been so useful.