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The Cube Hotel Birmingham

Khách Sạn
Tìm phòng cho bạn...
7,4
/10
Hài lòng
1.000 đánh giá

Khách nói gì về kỳ nghỉ của họ

Eap

10,0
/ 10
Amazing experience close too amenities and utillita stadium highly recommend staying here for any concerts it's within walking distance as well as city center shops Bullring ect.. the hotel is a beautiful building inside and out, Amazing bar and music top floor woth stunning views all around. The Room was beautiful and accommodating really high presentation and standard it felt like home from home.
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Melissa

10,0
/ 10
Lovely clean room , friendly staff , easy check in and out. Was the perfect escape for our anniversary and hubbys birthday. Communication leading up to the day of check in was perfect too. Thank you to all at The Cube
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steven

10,0
/ 10
The check-in was quick and easy. The room was lovely and big and had a lovely view looking out over Birmingham. The extras ordered were loved by my wife as they were a surprise for her. The bathroom had a bit of damage but it did not matter ie damage to bottom of bathroom door, a tiny bit of paint peeling off the wall. The room was very clean. Shower temperature could have been hotter than it was.
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Trong khu vực
Xem bản đồ
196 Wharfside Street, Birmingham City Centre, Birmingham, Anh, B1 1PR

Tiện ích chính

Xem thêm
Nhà hàng
Lễ tân 24h
WiFi
Lưu trú tại The Cube Hotel Birmingham là một lựa chọn đúng đắn khi quý khách đến thăm Birmingham City Centre. Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.
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Xung quanh The Cube Hotel Birmingham có gì

196 Wharfside Street, Birmingham City Centre, Birmingham, Anh, B1 1PR
Khám phá nhiều địa điểm hơn
Bên ngoài The Cube Hotel Birmingham
Khác 2 The Cube Hotel Birmingham

Khám phá thêm về The Cube Hotel Birmingham

General


Gần Nhà thi đấu Utilita Arena Birmingham

Location


The Cube Hotel Birmingham ở trung tâm Birmingham, chỉ cách Trung tâm Hội nghị Quốc tế và Nhà thi đấu Utilita Arena Birmingham 15 phút đi bộ. Khách sạn này cách Trung tâm Triển lãm Quốc gia 18 km và cách Đại học Birmingham 3 km.

Attractions


Khoảng cách được làm tròn đến 0,1 km (hoặc dặm).

Khu mua sắm - 0,1 km
The Mailbox - 0,2 km
Brindleyplace - 0,5 km
Khu Broad Street - 0,5 km
Bến Gas Street - 0,6 km
Nhà hát O2 Academy Birmingham - 0,7 km
Nhà hát The Alexandra - 0,7 km
Phố Hurst - 0,7 km
Trung tâm Hội nghị Quốc tế - 0,7 km
Hội trường Symphony - 0,7 km
Quảng trường Thế kỷ - 0,7 km
Công nghiệp và Thiên tài - 0,7 km
Chợ Giáng sinh Birmingham - 0,7 km
Thủy cung National SEA LIFE Centre - 0,7 km
Thư viện Birmingham - 0,8 km

Các sân bay gần nhất bao gồm:
Sân bay Birmingham (BHX) - 27,6 km
Sân bay Coventry (CVT) - 50,8 km

Sân bay thuận lợi nhất để đến The Cube Hotel Birmingham là Sân bay Birmingham (BHX).

Facilities


Hãy thư thả ngắm cảnh từ sân thượng và tận hưởng những dịch vụ, tiện ích như quyền truy cập Internet không dây miễn phí hay dịch vụ cưới.

Business Facilities


Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Có kế hoạch tổ chức sự kiện tại Birmingham? Khách sạn này có khu vực tổ chức rộng 60 mét vuông, bao gồm khu hội nghị và phòng họp.

Dining


Khách có thể dùng bữa tại nhà hàng bít-tết Marco Pierre White hay gọi những ly nước từ quầy bar/khu lounge hoặc dùng bữa tối ngoài trời. Ngoài ra, khách cũng có thể nghỉ lại trong phòng và thưởng thức những bữa ăn ngon với dịch vụ phòng (có giới hạn thời gian). Khách có thể dùng bữa sáng nấu theo yêu cầu các ngày trong tuần từ 6:30 đến 10:00 và cuối tuần (phụ phí) từ 7:00 đến 10:30.

Rooms


Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 52 phòng trang trí khác biệt với tủ lạnh và minibar. Giường nệm Select Comfort được trang bị bộ đồ giường cao cấp. Phòng được trang bị TV LCD 32-inch với các chương trình truyền hình vệ tinh để khách giải trí; vá kết nối internet không dây miễn phí giữ bạn luôn kết nối. Các phòng tắm được trang bị buồng tắm vòi sen và máy sấy tóc.

Tất cả những tiện ích tại The Cube Hotel Birmingham

Sảnh chức năng The Cube Hotel Birmingham
Sảnh chức năng
Khu vực công cộng The Cube Hotel Birmingham
Khu vực công cộng
Dịch vụ khách sạn The Cube Hotel Birmingham
Dịch vụ khách sạn
Bên ngoài The Cube Hotel Birmingham
Bên ngoài
Khác The Cube Hotel Birmingham
Khác

Dịch vụ khách sạn

  • Dịch vụ giặt ủi
  • Dịch vụ tiệc cưới
  • Dịch vụ lưu trữ/bảo quản hành lý
  • Đội ngũ nhân viên đa ngôn ngữ
  • Lễ tân 24h

Tiện nghi chung

  • Tiệc chiêu đãi
  • Sân thượng/Sân hiên
  • Sân thượng/sân hiên

Tiện nghi công cộng

  • Khu vực không hút thuốc
  • Két an toàn
  • Tiệm cà phê

Các hoạt động

  • Gói cầu hôn lãng mạn
  • Cửa hàng

Ẩm thực

  • Bữa sáng
  • Quầy phục vụ đồ ăn nhẹ

Kết nối mạng

  • Wifi (miễn phí)

Tiện nghi văn phòng

  • Phòng hội nghị

Các tiện ích lân cận

  • Máy ATM/Ngân hàng

Chính sách và những thông tin liên quan của The Cube Hotel Birmingham

Lưu Ý Quan Trọng
Bạn muốn nhận phòng bên ngoài khung giờ quy định (ví dụ như sáng sớm hoặc tối muộn)? Bạn có thể thoả thuận trực tiếp với nơi lưu trú!

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
15:00 - 05:30
Giờ trả phòng:
Trước 12:00

Hướng Dẫn Nhận Phòng Chung

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và cần đặt cọc bằng thẻ tín dụng, thẻ ghi nợ hoặc tiền mặt (cho các chi phí phát sinh - nếu có) khi làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Tên trên thẻ tín dụng sử dụng khi nhận phòng để trả cho các khoản phí phát sinh phải trùng tên với khách lưu trú chính trong đặt phòng
  • Khách phải liên lạc trước với nơi lưu trú để đặt nôi (cũi)/giường cho trẻ sơ sinh, giường gấp/giường phụ và giường sofa
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng và thẻ ghi nợ; không nhận tiền mặt
  • Nơi lưu trú giữ quyền xác thực trước thẻ tín dụng trước khi khách đến nơi.
  • Chấp nhận giao dịch không dùng tiền mặt
  • Trang thiết bị an toàn tại nơi lưu trú bao gồm bình cứu hỏa, máy phát hiện khói, hệ thống an ninh và hộp sơ cứu
  • Nơi lưu trú này có không gian ngoài trời, chẳng hạn như ban công, sân hiên, sân thượng có thể không phù hợp với trẻ em. Nếu có thắc mắc, vui lòng liên hệ với nơi lưu trú trước khi đến để xác nhận họ có thể sắp xếp cho bạn một phòng phù hợp.
  • Nơi lưu trú xác nhận đang áp dụng biện pháp vệ sinh và khử trùng theo quy định của Clean Promise (IHG).
, Nếu dự định đến nơi sau 8:00 vui lòng thông báo trước với nơi lưu trú bằng thông tin liên lạc trong xác nhận đặt phòng. Nhân viên tiếp tân sẽ đón tiếp khi khách đến nơi lưu trú. Thông tin do nơi lưu trú cung cấp có thể được dịch bằng công cụ dịch tự động.

Thú cưng

Pets Not Allowed
Đọc tất cả

Thông tin chung

Tiện ích chung
Nhà hàng, Lễ tân 24h, WiFi
Thời gian nhận/trả phòng
Từ 15:00 - 05:30 - đến 12:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai The Cube Hotel Birmingham
52
Số lầu tại The Cube Hotel Birmingham
2
Những tiện nghi khác tại The Cube Hotel Birmingham
Dịch vụ giặt ủi, Dịch vụ tiệc cưới, Dịch vụ lưu trữ/bảo quản hành lý, Đội ngũ nhân viên đa ngôn ngữ, Tiệc chiêu đãi

Câu hỏi thường gặp về The Cube Hotel Birmingham

Những tiện ích tại The Cube Hotel Birmingham?
Những tiện ích tại The Cube Hotel Birmingham bao gồm Nhà hàng, Lễ tân 24h, WiFi. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của The Cube Hotel Birmingham?
Thời gian nhận phòng tại The Cube Hotel Birmingham là từ 15:00 - 05:30 và trả phòng trước Trước 12:00
The Cube Hotel Birmingham có phục vụ ăn sáng không?
Có, The Cube Hotel Birmingham có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn The Cube Hotel Birmingham đạt tiêu chuẩn mấy sao?
The Cube Hotel Birmingham là khách sạn đạt tiêu chuẩn 4.0 sao.
The Cube Hotel Birmingham có bao nhiêu tầng lầu?
The Cube Hotel Birmingham có tổng cộng 2 tầng.
Xem tất cả

Những review khác của du khách về The Cube Hotel Birmingham

Xếp hạng và đánh giá tổng thể The Cube Hotel Birmingham

Các nguồn khác (1.000)
7,4
Hài lòng
Từ 1.000 đánh giá
Vệ sinh

8,2

Tiện nghi phòng

7,8

Vị trí

9,4

Dịch vụ và Tiện ích

7,8

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách The Cube Hotel Birmingham

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Tracie
icon-
6,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

The hotel is lovely abs the room spacious however on arrival I went up to my room to find the aircon not working. I called down to reception to be told the,aircon in the hotel had s problem and fans were placed in my room, this was not told to me prior to arrival or on check in. The issues with the fans: were 1 fan blew warm air, the other was so loud I had to sleep with a noise cancelling headset on! Such a shame I stay at the cube frequently for work but will not book again. If aircon diesnt work guests should be emailed and given the option to cancel with a full refund. Disappointing
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Cassandra
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

They moved rooms for us because our toilet wasn’t flushing. The only down side to the stay was it was too hot in the room. We had a delicious breakfast. Thank you for all the staff help
Raymond
icon-cùng Bạn đời
cùng Bạn đời
2,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

The Cube is meant to be a 4-star hotel. It really isn't. First impressions of the check-in lobby were that it was shabby and dusty. We had pre-paid for the hotel and stayed in room 2419. Upon check-in, we were informed that the air conditioning in the entire building was not functioning. We were told that they had engineers trying to fix it all day. The check-in desk person said that the hotel apologised for this. He did not offer a discount for the inconvenience, nor apologise for not warning us, and he did not offer us a fan to cool down the room. The room's windows do not open. He then asked for the £50 pre-authorisation on our credit card. This is an outrageous practice in which the hotel holds the £50 until check-out, but the money is not automatically refunded to the account. On our way to our room, the decor in the lift, the corridors, and doors is tired, shabby and unclean. The room was the same, though the cleanliness was a bit better. Our room had a massive steel pillar right next to the left-hand side of the bed where you can knock your head trying to get in and out of bed, so how this passed health& safety is a mystery. The air-con had not been fixed for the duration of our stay, so it was very uncomfortable. The mattress was incredibly soft - it was like sleeping on a trampoline. Breakfast was okay but not a 4-star quality. There was not a single person at check-out, you just left your card keys on an empty desk where anyone can pick it up - insecure.
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Ashleigh
icon-cùng Bạn bè
cùng Bạn bè
2,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Absolutely shocking experience - DO NOT STAY. We arrived for our booking to be told there was no air con and no windows in our room, but told it was possible to cancel for a full refund. We looked at the room and saw quickly that the fan was poorly quality and given there were no windows it would be impossible to stay. We were in the city for a wedding just 2 hours post check in and needed to now find new accomodation and change. The receptionist was incredibly unhelpful and said that it was our responsibility to find an alternative hotel and would not be able to use their facilities to get ready for the wedding and advised us to use the restaurant toilets as we “were no longer guests of the hotel”. After our embarrassing changing in the toilet cubicle antics we then had to find another hotel at great expense last minute, in the city, on pride weekend so prices were much higher! I understand technical faults happen, but the way we were treated by the staff was absolutely shocking.
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Shane
icon-
2,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Extremely uninterested girl on the check in desk. Waited a few minutes for someone to arrive at the desk. It did sound like the reception staff were having a good laugh though in the back area whilst I waited. Bad mannered and poor service. It was like she was doing me a favour checking me in.
Janet
icon-cùng Bạn đời
cùng Bạn đời
2,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

My booking was cancelled at very short notice due to a leaking shower and no other rooms being available. Receptionist stated that "room was cancelled, nothing else was available..and that we should try to contact other hotels in the area.
Thomas
2,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

Having booked half board, I was surprised to find out there is no breakfast offered on Tuesday! This did come off the total price, but meant I had to find alternatives while away with work. In addition, I felt very unwelcome in the restaurant!
Patricia
6,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Unfortunately, the air-con was broken during my stay so it was impossible to regulate room temperature. Despite being given access to some fans, my room was extremely hot and uncomfortable
Ross
icon-cùng Bạn đời
cùng Bạn đời
2,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

No air con which led to a terrible nights sleep with the sun glaring in the room all day
stuart
icon-cùng Bạn đời
cùng Bạn đời
4,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

The check in was great, no problems at all, very helpful staff, it all went wrong when we came back after our night out, the TV didn’t work, spoke to the staff member at reception, all she said was there was not maintenance at that time, on returning to my room I noticed that there was no air conditioning, the hotel had put 2 electric fans in the room. Now this room was on the 24th floor and had no widows that can be opened, so you have all the heat from the other floors coming up to the 24th floor and the put 2 fans in the room to move warm air around an already very warm room, in the morning the staff where very dismissive of the fact the A/C was not working, “yes we know it’s not working but we have put some fans in the room”. So the don’t have any maintenance on site in the evening and they are not concerned about the air conditioning not working, the trip was very close the being saved by the breakfast, but no even though the breakfast was very good the bad points still marked the trip as a bad one, I will not stay in this hotel again
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Antonius Jozef
icon-
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Niet ontbeten, kamer schoon, uitstekend gelegen, mooi uitzicht
Susan
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Location is excellent, short walk from the New Street Station and near many bars and restaurants. Also a lovely 10 minute walk from the Utilita arena along the canals past more bars and restaurants. Room was nice and breakfast was good. Great views from the restaurant. Had bottles of water in the room and tea/coffee making facilities. Along with iron and hairdryer. Would definitely return again if going to the Utilita.
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Karen
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Room was spacious but the AC wasn’t working which was fine as they provided a fan. But we were offered a free drink. The fridge didn’t work which could be an issue for people who need it for health reasons but they had someone to fix it straight away, sadly it wasn’t fixable. The bar was great and plenty of seating. Breakfast was massive and really tasty but the coffee was like warm. Had a nicer one back in the room.
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martin
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

breakfast menu was adequate along with cold buffet
Trevor
icon-cùng Bạn đời
cùng Bạn đời
2,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

So we turned up to be told that the air conditioning had been Brocken for at least two weeks and our room was like a sauna. We were taken to our room as we would be prepared to stay but it really was so hot that we couldn’t breathe . Why weren’t we told of this before hand ? The girl on reception was very helpful and advised us and helped find an alternative accommodation and sent an email to hotels.com explaining the situation. None of this was our fault. Finally somebody from hotels. Com phoned us at 10pm but by then we were in the utilita arena at a concert so couldn’t possibly hear . We were then called back at 2.30am can you imagine what went through our heads at that time of night especially with frail elderly parents . WE managed to phone you back at 9.30am and got cut off before we could speak to anyone . This is very concerning and in my opinion very unprofessional. We have also been left out of pocket for something that was completely out of our control and could have easily been sorted out before hand …..,,,,
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Stephen
icon-
8,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

First time staying at the Cube Hotel, and the location is fabulous. The room was spacious and bright, with a great view from the 24th floor. The room was well-appointed, with everything you'd need (safe, ironing board, mini fridge, bottled water and cookies). The air conditioning didn't seem to work, and there was a column heater in the room to compensate. The standard of the bedding didn't match the rest of the room, which was disappointing - a saggy mattress and nothing but overstuffed firm pillows. It was OK, but I had expected better. Several issues in the bathroom, which I reported to reception on check out - a constant drip from the shower, a leak under the basin, and the drain in the shower was almost fully blocked, which meant I had to turn the shower on and off to make sure it didn't flood the bathroom. The restaurant on the 25th floor (Marco Pierre White) was fabulous, and the cooked-to-order breakfast was a standout. Despite a few niggles, I would definitely stay again.
Đọc thêm
Kirsten
icon-Bạn bè và Gia đình cùng Bạn bè
Bạn bè và Gia đình cùng Bạn bè
6,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

Breakfast was a little disapointing. The Cadbury waffles - the waffles was microwaved and chewy. The rooms - the aircon was broken and no prior notice of rhis before stay with the opportunity to switch hotels. This was very uncomfortable. It wasnt mentioned at check in either. We had to ask for an extra fan for the room, which broke, with a replacement requested from reception each time. This was 3 or 4 teips down to reception on floor 7 feom floor 24 each visit. It felt like we were in the lift or waiting for it more than actually in the room. The shower was also broken. The overhead rainfall shower head had so little watwr presure it bearly even wet your hair. The hand held shower head at waist height more water came out of the handle than the shower head also making it hard to get clean. The staff were helpful and attentive, but no consession offered for the inconveniences.
Đọc thêm
Eap
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

Amazing experience close too amenities and utillita stadium highly recommend staying here for any concerts it's within walking distance as well as city center shops Bullring ect.. the hotel is a beautiful building inside and out, Amazing bar and music top floor woth stunning views all around. The Room was beautiful and accommodating really high presentation and standard it felt like home from home.
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Suzanne
icon-
2,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

Do not stay here ! Staff are so unhelpful on reception. No one to help with luggage. Breakfast very poor choice No air conditioning
Darren
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

Reception area very tired. No one on reception to greet guests, they stay in a back room and come out when they hear you. No mention of breakfast or the restaurant. Not a great first impression. Room very spacious and views were great. Room itself is a bit worn and could definitely do with a makeover.
Số lượng đánh giá trên mỗi trang
20
40

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Xếp hạng và đánh giá tổng thể The Cube Hotel Birmingham

Các nguồn khác (1.000)
7,4
Hài lòng
Từ 1.000 đánh giá
Vệ sinh

8,2

Tiện nghi phòng

7,8

Vị trí

9,4

Dịch vụ và Tiện ích

7,8

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Đánh giá của du khách The Cube Hotel Birmingham

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Tracie
icon-
6,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

The hotel is lovely abs the room spacious however on arrival I went up to my room to find the aircon not working. I called down to reception to be told the,aircon in the hotel had s problem and fans were placed in my room, this was not told to me prior to arrival or on check in. The issues with the fans: were 1 fan blew warm air, the other was so loud I had to sleep with a noise cancelling headset on! Such a shame I stay at the cube frequently for work but will not book again. If aircon diesnt work guests should be emailed and given the option to cancel with a full refund. Disappointing
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Cassandra
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

They moved rooms for us because our toilet wasn’t flushing. The only down side to the stay was it was too hot in the room. We had a delicious breakfast. Thank you for all the staff help
Raymond
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cùng Bạn đời
2,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

The Cube is meant to be a 4-star hotel. It really isn't. First impressions of the check-in lobby were that it was shabby and dusty. We had pre-paid for the hotel and stayed in room 2419. Upon check-in, we were informed that the air conditioning in the entire building was not functioning. We were told that they had engineers trying to fix it all day. The check-in desk person said that the hotel apologised for this. He did not offer a discount for the inconvenience, nor apologise for not warning us, and he did not offer us a fan to cool down the room. The room's windows do not open. He then asked for the £50 pre-authorisation on our credit card. This is an outrageous practice in which the hotel holds the £50 until check-out, but the money is not automatically refunded to the account. On our way to our room, the decor in the lift, the corridors, and doors is tired, shabby and unclean. The room was the same, though the cleanliness was a bit better. Our room had a massive steel pillar right next to the left-hand side of the bed where you can knock your head trying to get in and out of bed, so how this passed health& safety is a mystery. The air-con had not been fixed for the duration of our stay, so it was very uncomfortable. The mattress was incredibly soft - it was like sleeping on a trampoline. Breakfast was okay but not a 4-star quality. There was not a single person at check-out, you just left your card keys on an empty desk where anyone can pick it up - insecure.
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Ashleigh
icon-cùng Bạn bè
cùng Bạn bè
2,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Absolutely shocking experience - DO NOT STAY. We arrived for our booking to be told there was no air con and no windows in our room, but told it was possible to cancel for a full refund. We looked at the room and saw quickly that the fan was poorly quality and given there were no windows it would be impossible to stay. We were in the city for a wedding just 2 hours post check in and needed to now find new accomodation and change. The receptionist was incredibly unhelpful and said that it was our responsibility to find an alternative hotel and would not be able to use their facilities to get ready for the wedding and advised us to use the restaurant toilets as we “were no longer guests of the hotel”. After our embarrassing changing in the toilet cubicle antics we then had to find another hotel at great expense last minute, in the city, on pride weekend so prices were much higher! I understand technical faults happen, but the way we were treated by the staff was absolutely shocking.
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Shane
icon-
2,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Extremely uninterested girl on the check in desk. Waited a few minutes for someone to arrive at the desk. It did sound like the reception staff were having a good laugh though in the back area whilst I waited. Bad mannered and poor service. It was like she was doing me a favour checking me in.
Janet
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cùng Bạn đời
2,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

My booking was cancelled at very short notice due to a leaking shower and no other rooms being available. Receptionist stated that "room was cancelled, nothing else was available..and that we should try to contact other hotels in the area.
Thomas
2,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

Having booked half board, I was surprised to find out there is no breakfast offered on Tuesday! This did come off the total price, but meant I had to find alternatives while away with work. In addition, I felt very unwelcome in the restaurant!
Patricia
6,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Unfortunately, the air-con was broken during my stay so it was impossible to regulate room temperature. Despite being given access to some fans, my room was extremely hot and uncomfortable
Ross
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cùng Bạn đời
2,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

No air con which led to a terrible nights sleep with the sun glaring in the room all day
stuart
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cùng Bạn đời
4,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

The check in was great, no problems at all, very helpful staff, it all went wrong when we came back after our night out, the TV didn’t work, spoke to the staff member at reception, all she said was there was not maintenance at that time, on returning to my room I noticed that there was no air conditioning, the hotel had put 2 electric fans in the room. Now this room was on the 24th floor and had no widows that can be opened, so you have all the heat from the other floors coming up to the 24th floor and the put 2 fans in the room to move warm air around an already very warm room, in the morning the staff where very dismissive of the fact the A/C was not working, “yes we know it’s not working but we have put some fans in the room”. So the don’t have any maintenance on site in the evening and they are not concerned about the air conditioning not working, the trip was very close the being saved by the breakfast, but no even though the breakfast was very good the bad points still marked the trip as a bad one, I will not stay in this hotel again
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Antonius Jozef
icon-
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Niet ontbeten, kamer schoon, uitstekend gelegen, mooi uitzicht
Susan
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Location is excellent, short walk from the New Street Station and near many bars and restaurants. Also a lovely 10 minute walk from the Utilita arena along the canals past more bars and restaurants. Room was nice and breakfast was good. Great views from the restaurant. Had bottles of water in the room and tea/coffee making facilities. Along with iron and hairdryer. Would definitely return again if going to the Utilita.
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Karen
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Room was spacious but the AC wasn’t working which was fine as they provided a fan. But we were offered a free drink. The fridge didn’t work which could be an issue for people who need it for health reasons but they had someone to fix it straight away, sadly it wasn’t fixable. The bar was great and plenty of seating. Breakfast was massive and really tasty but the coffee was like warm. Had a nicer one back in the room.
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martin
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cùng Bạn đời
8,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

breakfast menu was adequate along with cold buffet
Trevor
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cùng Bạn đời
2,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

So we turned up to be told that the air conditioning had been Brocken for at least two weeks and our room was like a sauna. We were taken to our room as we would be prepared to stay but it really was so hot that we couldn’t breathe . Why weren’t we told of this before hand ? The girl on reception was very helpful and advised us and helped find an alternative accommodation and sent an email to hotels.com explaining the situation. None of this was our fault. Finally somebody from hotels. Com phoned us at 10pm but by then we were in the utilita arena at a concert so couldn’t possibly hear . We were then called back at 2.30am can you imagine what went through our heads at that time of night especially with frail elderly parents . WE managed to phone you back at 9.30am and got cut off before we could speak to anyone . This is very concerning and in my opinion very unprofessional. We have also been left out of pocket for something that was completely out of our control and could have easily been sorted out before hand …..,,,,
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Stephen
icon-
8,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

First time staying at the Cube Hotel, and the location is fabulous. The room was spacious and bright, with a great view from the 24th floor. The room was well-appointed, with everything you'd need (safe, ironing board, mini fridge, bottled water and cookies). The air conditioning didn't seem to work, and there was a column heater in the room to compensate. The standard of the bedding didn't match the rest of the room, which was disappointing - a saggy mattress and nothing but overstuffed firm pillows. It was OK, but I had expected better. Several issues in the bathroom, which I reported to reception on check out - a constant drip from the shower, a leak under the basin, and the drain in the shower was almost fully blocked, which meant I had to turn the shower on and off to make sure it didn't flood the bathroom. The restaurant on the 25th floor (Marco Pierre White) was fabulous, and the cooked-to-order breakfast was a standout. Despite a few niggles, I would definitely stay again.
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Kirsten
icon-Bạn bè và Gia đình cùng Bạn bè
Bạn bè và Gia đình cùng Bạn bè
6,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

Breakfast was a little disapointing. The Cadbury waffles - the waffles was microwaved and chewy. The rooms - the aircon was broken and no prior notice of rhis before stay with the opportunity to switch hotels. This was very uncomfortable. It wasnt mentioned at check in either. We had to ask for an extra fan for the room, which broke, with a replacement requested from reception each time. This was 3 or 4 teips down to reception on floor 7 feom floor 24 each visit. It felt like we were in the lift or waiting for it more than actually in the room. The shower was also broken. The overhead rainfall shower head had so little watwr presure it bearly even wet your hair. The hand held shower head at waist height more water came out of the handle than the shower head also making it hard to get clean. The staff were helpful and attentive, but no consession offered for the inconveniences.
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Eap
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

Amazing experience close too amenities and utillita stadium highly recommend staying here for any concerts it's within walking distance as well as city center shops Bullring ect.. the hotel is a beautiful building inside and out, Amazing bar and music top floor woth stunning views all around. The Room was beautiful and accommodating really high presentation and standard it felt like home from home.
Đọc thêm
Suzanne
icon-
2,0
/10
Đánh giá cách đây 19 tuần

Hotels.com verified review

Do not stay here ! Staff are so unhelpful on reception. No one to help with luggage. Breakfast very poor choice No air conditioning
Darren
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

Reception area very tired. No one on reception to greet guests, they stay in a back room and come out when they hear you. No mention of breakfast or the restaurant. Not a great first impression. Room very spacious and views were great. Room itself is a bit worn and could definitely do with a makeover.
Số lượng đánh giá trên mỗi trang
20
40