The Cube Hotel Birmingham

Hotel
Mencari bilik untuk anda...
7.4
/10
Baik
1,000 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Eap

10.0
/ 10
Amazing experience close too amenities and utillita stadium highly recommend staying here for any concerts it's within walking distance as well as city center shops Bullring ect.. the hotel is a beautiful building inside and out, Amazing bar and music top floor woth stunning views all around. The Room was beautiful and accommodating really high presentation and standard it felt like home from home.
Lihat terjemahan

Melissa

10.0
/ 10
Lovely clean room , friendly staff , easy check in and out. Was the perfect escape for our anniversary and hubbys birthday. Communication leading up to the day of check in was perfect too. Thank you to all at The Cube
Lihat terjemahan

steven

10.0
/ 10
The check-in was quick and easy. The room was lovely and big and had a lovely view looking out over Birmingham. The extras ordered were loved by my wife as they were a surprise for her. The bathroom had a bit of damage but it did not matter ie damage to bottom of bathroom door, a tiny bit of paint peeling off the wall. The room was very clean. Shower temperature could have been hotter than it was.
Lihat terjemahan
Di Kawasan
Lihat Peta
196 Wharfside Street, Birmingham City Centre, City and Borough of Birmingham, England, B1 1PR

Kemudahan Utama

Lihat Lebih
Restoran
Meja Depan 24 jam
WiFi
Penginapan di The Cube Hotel Birmingham ialah pilihan yang baik apabila anda melawat Birmingham City Centre. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih

Persekitaran The Cube Hotel Birmingham

196 Wharfside Street, Birmingham City Centre, City and Borough of Birmingham, England, B1 1PR
Temui Lebih Banyak Tempat
Luar Bangunan The Cube Hotel Birmingham
Lain-lain 2 The Cube Hotel Birmingham

Ketahui Lebih Lanjut Mengenai The Cube Hotel Birmingham

General


Berdekatan Utilita Arena Birmingham

Location


Penginapan di The Cube Hotel Birmingham menempatkan anda di tengah-tengah Birmingham, dalam lingkungan 15 minit berjalan kaki dari Pusat Konvensyen Antarabangsa dan Utilita Arena Birmingham. Hotel ini berada 18 km dari Pusat Pameran Nasional dan 3 km dari Universiti Birmingham.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Daerah Beli-belah - 0.1 km / 0.1 mi
The Mailbox - 0.2 km / 0.1 mi
Brindleyplace - 0.5 km / 0.3 mi
Broad Street - 0.5 km / 0.3 mi
Gas Street Basin - 0.6 km / 0.4 mi
O2 Academy Birmingham - 0.7 km / 0.4 mi
Teater Alexandra - 0.7 km / 0.4 mi
Hurst Street - 0.7 km / 0.4 mi
Pusat Konvensyen Antarabangsa - 0.7 km / 0.4 mi
Dewan Simfoni - 0.7 km / 0.4 mi
Dataran Centenary - 0.7 km / 0.4 mi
Industry and Genius - 0.7 km / 0.4 mi
Birmingham Christmas Market - 0.7 km / 0.5 mi
Pusat Hidupan Laut Nasional - 0.7 km / 0.5 mi
Perpustakaan Birmingham - 0.8 km / 0.5 mi

Lapangan terbang terdekat ialah:
Lapangan Terbang Birmingham (BHX) - 27.6 km / 17.1 mi
Coventry (CVT) - 50.8 km / 31.6 mi

Lapangan terbang pilihan untuk The Cube Hotel Birmingham ialah Lapangan Terbang Birmingham (BHX).

Facilities


Nikmati pemandangan dari teres atas bumbung dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan perkahwinan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Ada rancangan acara di Birmingham? hotel ini mempunyai ruang berukuran 646 kaki persegi (60 meter persegi) yang terdiri daripada ruang persidangan dan sebuah bilik mesyuarat.

Dining


Dapatkan santapan anda di Marco Pierre White, sebuah restoran stik di mana anda boleh menikmati minuman di bar/ruang istirahat dan menjamu selera di kawasan terbuka. Anda juga boleh memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) yang ditawarkan. Sarapan pesanan masak disajikan pada hai minggu dari 6:30 hingga 10:00 dan pada hujung minggu dari 7:00 hingga 10:30 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 52 bilik tamu yang dihias secara berasingan serta menampilkan peti sejuk dan bar mini. Katil Select Comfort anda disediakan dengan peralatan tempat tidur premium. Televisyen LCD 32-inci dengan program satelit disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Bilik mandi dilengkapkan dengan pancuran mandi dan pengering rambut.

Semua kemudahan dari The Cube Hotel Birmingham

Dewan Majlis The Cube Hotel Birmingham
Dewan Majlis
Ruang Umum The Cube Hotel Birmingham
Ruang Umum
Perkhidmatan Hotel The Cube Hotel Birmingham
Perkhidmatan Hotel
Luar Bangunan The Cube Hotel Birmingham
Luar Bangunan
Lain-lain The Cube Hotel Birmingham
Lain-lain

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam

Umum

  • Bankuet
  • Teres atas bumbung
  • Teres

Kemudahan Umum

  • Kawasan bebas rokok
  • Peti keselamatan
  • Kedai kopi

Aktiviti

  • Pakej lamaran romantik
  • Kedai

Makanan dan Minuman

  • Sarapan
  • Bar snek

Kemudahan Internet

  • WiFi percuma

Kemudahan Perniagaan

  • Bilik persidangan

Kemudahan Berhampiran

  • ATM/Perbankan

Polisi Penginapan & Maklumat Umum di The Cube Hotel Birmingham

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 05:30
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Tetamu mesti menghubungi hartanah ini lebih awal untuk menempah katil bayi, katil lipat simpan/tambahan dan katil sofa
  • Hartanah ini menerima kad kredit dan kad debit; wang tunai tidak diterima
  • Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan Clean Promise (IHG)
, Jika anda merancang untuk tiba selepas 8:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.  Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Restoran, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 05:30 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di The Cube Hotel Birmingham
52
Bilangan tingkat di The Cube Hotel Birmingham
2
Fasilitas lain di The Cube Hotel Birmingham
Perkhidmatan dobi, Perkhidmatan perkahwinan, Penyimpanan bagasi, Kakitangan berbilang bahasa, Penyambut tetamu 24 jam

Soalan lazim tentang The Cube Hotel Birmingham

Apa facilities yang tersedia di The Cube Hotel Birmingham?
Berikut facilities yang ada di The Cube Hotel Birmingham seperti Restoran, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di The Cube Hotel Birmingham?
Masa check-in di The Cube Hotel Birmingham bermula dari 15:00 - 05:30 manakala masa check-out ialah pada Sebelum 12:00
Adakah The Cube Hotel Birmingham menyediakan sarapan pagi?
Ya, The Cube Hotel Birmingham menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh The Cube Hotel Birmingham?
The Cube Hotel Birmingham ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di The Cube Hotel Birmingham?
The Cube Hotel Birmingham mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di The Cube Hotel Birmingham

7.4
Baik
Daripada 1,000 ulasan
Kebersihan

8.2

Keselesaan Bilik

7.8

Lokasi

9.4

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Cube Hotel Birmingham

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Cassandra
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

They moved rooms for us because our toilet wasn’t flushing. The only down side to the stay was it was too hot in the room. We had a delicious breakfast. Thank you for all the staff help
Raymond
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

The Cube is meant to be a 4-star hotel. It really isn't. First impressions of the check-in lobby were that it was shabby and dusty. We had pre-paid for the hotel and stayed in room 2419. Upon check-in, we were informed that the air conditioning in the entire building was not functioning. We were told that they had engineers trying to fix it all day. The check-in desk person said that the hotel apologised for this. He did not offer a discount for the inconvenience, nor apologise for not warning us, and he did not offer us a fan to cool down the room. The room's windows do not open. He then asked for the £50 pre-authorisation on our credit card. This is an outrageous practice in which the hotel holds the £50 until check-out, but the money is not automatically refunded to the account. On our way to our room, the decor in the lift, the corridors, and doors is tired, shabby and unclean. The room was the same, though the cleanliness was a bit better. Our room had a massive steel pillar right next to the left-hand side of the bed where you can knock your head trying to get in and out of bed, so how this passed health& safety is a mystery. The air-con had not been fixed for the duration of our stay, so it was very uncomfortable. The mattress was incredibly soft - it was like sleeping on a trampoline. Breakfast was okay but not a 4-star quality. There was not a single person at check-out, you just left your card keys on an empty desk where anyone can pick it up - insecure.
Read More
Ashleigh
icon-dengan Rakan
dengan Rakan
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Absolutely shocking experience - DO NOT STAY. We arrived for our booking to be told there was no air con and no windows in our room, but told it was possible to cancel for a full refund. We looked at the room and saw quickly that the fan was poorly quality and given there were no windows it would be impossible to stay. We were in the city for a wedding just 2 hours post check in and needed to now find new accomodation and change. The receptionist was incredibly unhelpful and said that it was our responsibility to find an alternative hotel and would not be able to use their facilities to get ready for the wedding and advised us to use the restaurant toilets as we “were no longer guests of the hotel”. After our embarrassing changing in the toilet cubicle antics we then had to find another hotel at great expense last minute, in the city, on pride weekend so prices were much higher! I understand technical faults happen, but the way we were treated by the staff was absolutely shocking.
Read More
Shane
icon-
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Extremely uninterested girl on the check in desk. Waited a few minutes for someone to arrive at the desk. It did sound like the reception staff were having a good laugh though in the back area whilst I waited. Bad mannered and poor service. It was like she was doing me a favour checking me in.
Janet
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

My booking was cancelled at very short notice due to a leaking shower and no other rooms being available. Receptionist stated that "room was cancelled, nothing else was available..and that we should try to contact other hotels in the area.
Thomas
2.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Having booked half board, I was surprised to find out there is no breakfast offered on Tuesday! This did come off the total price, but meant I had to find alternatives while away with work. In addition, I felt very unwelcome in the restaurant!
Patricia
6.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Unfortunately, the air-con was broken during my stay so it was impossible to regulate room temperature. Despite being given access to some fans, my room was extremely hot and uncomfortable
Ross
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

No air con which led to a terrible nights sleep with the sun glaring in the room all day
stuart
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

The check in was great, no problems at all, very helpful staff, it all went wrong when we came back after our night out, the TV didn’t work, spoke to the staff member at reception, all she said was there was not maintenance at that time, on returning to my room I noticed that there was no air conditioning, the hotel had put 2 electric fans in the room. Now this room was on the 24th floor and had no widows that can be opened, so you have all the heat from the other floors coming up to the 24th floor and the put 2 fans in the room to move warm air around an already very warm room, in the morning the staff where very dismissive of the fact the A/C was not working, “yes we know it’s not working but we have put some fans in the room”. So the don’t have any maintenance on site in the evening and they are not concerned about the air conditioning not working, the trip was very close the being saved by the breakfast, but no even though the breakfast was very good the bad points still marked the trip as a bad one, I will not stay in this hotel again
Read More
Antonius Jozef
icon-
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Niet ontbeten, kamer schoon, uitstekend gelegen, mooi uitzicht
Susan
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Location is excellent, short walk from the New Street Station and near many bars and restaurants. Also a lovely 10 minute walk from the Utilita arena along the canals past more bars and restaurants. Room was nice and breakfast was good. Great views from the restaurant. Had bottles of water in the room and tea/coffee making facilities. Along with iron and hairdryer. Would definitely return again if going to the Utilita.
Read More
Karen
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Room was spacious but the AC wasn’t working which was fine as they provided a fan. But we were offered a free drink. The fridge didn’t work which could be an issue for people who need it for health reasons but they had someone to fix it straight away, sadly it wasn’t fixable. The bar was great and plenty of seating. Breakfast was massive and really tasty but the coffee was like warm. Had a nicer one back in the room.
Read More
martin
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

breakfast menu was adequate along with cold buffet
Trevor
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

So we turned up to be told that the air conditioning had been Brocken for at least two weeks and our room was like a sauna. We were taken to our room as we would be prepared to stay but it really was so hot that we couldn’t breathe . Why weren’t we told of this before hand ? The girl on reception was very helpful and advised us and helped find an alternative accommodation and sent an email to hotels.com explaining the situation. None of this was our fault. Finally somebody from hotels. Com phoned us at 10pm but by then we were in the utilita arena at a concert so couldn’t possibly hear . We were then called back at 2.30am can you imagine what went through our heads at that time of night especially with frail elderly parents . WE managed to phone you back at 9.30am and got cut off before we could speak to anyone . This is very concerning and in my opinion very unprofessional. We have also been left out of pocket for something that was completely out of our control and could have easily been sorted out before hand …..,,,,
Read More
Stephen
icon-
8.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

First time staying at the Cube Hotel, and the location is fabulous. The room was spacious and bright, with a great view from the 24th floor. The room was well-appointed, with everything you'd need (safe, ironing board, mini fridge, bottled water and cookies). The air conditioning didn't seem to work, and there was a column heater in the room to compensate. The standard of the bedding didn't match the rest of the room, which was disappointing - a saggy mattress and nothing but overstuffed firm pillows. It was OK, but I had expected better. Several issues in the bathroom, which I reported to reception on check out - a constant drip from the shower, a leak under the basin, and the drain in the shower was almost fully blocked, which meant I had to turn the shower on and off to make sure it didn't flood the bathroom. The restaurant on the 25th floor (Marco Pierre White) was fabulous, and the cooked-to-order breakfast was a standout. Despite a few niggles, I would definitely stay again.
Read More
Kirsten
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
6.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Breakfast was a little disapointing. The Cadbury waffles - the waffles was microwaved and chewy. The rooms - the aircon was broken and no prior notice of rhis before stay with the opportunity to switch hotels. This was very uncomfortable. It wasnt mentioned at check in either. We had to ask for an extra fan for the room, which broke, with a replacement requested from reception each time. This was 3 or 4 teips down to reception on floor 7 feom floor 24 each visit. It felt like we were in the lift or waiting for it more than actually in the room. The shower was also broken. The overhead rainfall shower head had so little watwr presure it bearly even wet your hair. The hand held shower head at waist height more water came out of the handle than the shower head also making it hard to get clean. The staff were helpful and attentive, but no consession offered for the inconveniences.
Read More
Eap
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Amazing experience close too amenities and utillita stadium highly recommend staying here for any concerts it's within walking distance as well as city center shops Bullring ect.. the hotel is a beautiful building inside and out, Amazing bar and music top floor woth stunning views all around. The Room was beautiful and accommodating really high presentation and standard it felt like home from home.
Read More
Suzanne
icon-
2.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Do not stay here ! Staff are so unhelpful on reception. No one to help with luggage. Breakfast very poor choice No air conditioning
Darren
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Reception area very tired. No one on reception to greet guests, they stay in a back room and come out when they hear you. No mention of breakfast or the restaurant. Not a great first impression. Room very spacious and views were great. Room itself is a bit worn and could definitely do with a makeover.
Georgia
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Very clean, helpfull staff
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 The Cube Hotel Birmingham

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
7.4
Baik
Daripada 1,000 ulasan
Kebersihan

8.2

Keselesaan Bilik

7.8

Lokasi

9.4

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Cube Hotel Birmingham

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Cassandra
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

They moved rooms for us because our toilet wasn’t flushing. The only down side to the stay was it was too hot in the room. We had a delicious breakfast. Thank you for all the staff help
Raymond
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

The Cube is meant to be a 4-star hotel. It really isn't. First impressions of the check-in lobby were that it was shabby and dusty. We had pre-paid for the hotel and stayed in room 2419. Upon check-in, we were informed that the air conditioning in the entire building was not functioning. We were told that they had engineers trying to fix it all day. The check-in desk person said that the hotel apologised for this. He did not offer a discount for the inconvenience, nor apologise for not warning us, and he did not offer us a fan to cool down the room. The room's windows do not open. He then asked for the £50 pre-authorisation on our credit card. This is an outrageous practice in which the hotel holds the £50 until check-out, but the money is not automatically refunded to the account. On our way to our room, the decor in the lift, the corridors, and doors is tired, shabby and unclean. The room was the same, though the cleanliness was a bit better. Our room had a massive steel pillar right next to the left-hand side of the bed where you can knock your head trying to get in and out of bed, so how this passed health& safety is a mystery. The air-con had not been fixed for the duration of our stay, so it was very uncomfortable. The mattress was incredibly soft - it was like sleeping on a trampoline. Breakfast was okay but not a 4-star quality. There was not a single person at check-out, you just left your card keys on an empty desk where anyone can pick it up - insecure.
Read More
Ashleigh
icon-dengan Rakan
dengan Rakan
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Absolutely shocking experience - DO NOT STAY. We arrived for our booking to be told there was no air con and no windows in our room, but told it was possible to cancel for a full refund. We looked at the room and saw quickly that the fan was poorly quality and given there were no windows it would be impossible to stay. We were in the city for a wedding just 2 hours post check in and needed to now find new accomodation and change. The receptionist was incredibly unhelpful and said that it was our responsibility to find an alternative hotel and would not be able to use their facilities to get ready for the wedding and advised us to use the restaurant toilets as we “were no longer guests of the hotel”. After our embarrassing changing in the toilet cubicle antics we then had to find another hotel at great expense last minute, in the city, on pride weekend so prices were much higher! I understand technical faults happen, but the way we were treated by the staff was absolutely shocking.
Read More
Shane
icon-
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Extremely uninterested girl on the check in desk. Waited a few minutes for someone to arrive at the desk. It did sound like the reception staff were having a good laugh though in the back area whilst I waited. Bad mannered and poor service. It was like she was doing me a favour checking me in.
Janet
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

My booking was cancelled at very short notice due to a leaking shower and no other rooms being available. Receptionist stated that "room was cancelled, nothing else was available..and that we should try to contact other hotels in the area.
Thomas
2.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Having booked half board, I was surprised to find out there is no breakfast offered on Tuesday! This did come off the total price, but meant I had to find alternatives while away with work. In addition, I felt very unwelcome in the restaurant!
Patricia
6.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Unfortunately, the air-con was broken during my stay so it was impossible to regulate room temperature. Despite being given access to some fans, my room was extremely hot and uncomfortable
Ross
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

No air con which led to a terrible nights sleep with the sun glaring in the room all day
stuart
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

The check in was great, no problems at all, very helpful staff, it all went wrong when we came back after our night out, the TV didn’t work, spoke to the staff member at reception, all she said was there was not maintenance at that time, on returning to my room I noticed that there was no air conditioning, the hotel had put 2 electric fans in the room. Now this room was on the 24th floor and had no widows that can be opened, so you have all the heat from the other floors coming up to the 24th floor and the put 2 fans in the room to move warm air around an already very warm room, in the morning the staff where very dismissive of the fact the A/C was not working, “yes we know it’s not working but we have put some fans in the room”. So the don’t have any maintenance on site in the evening and they are not concerned about the air conditioning not working, the trip was very close the being saved by the breakfast, but no even though the breakfast was very good the bad points still marked the trip as a bad one, I will not stay in this hotel again
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Antonius Jozef
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10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Niet ontbeten, kamer schoon, uitstekend gelegen, mooi uitzicht
Susan
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Location is excellent, short walk from the New Street Station and near many bars and restaurants. Also a lovely 10 minute walk from the Utilita arena along the canals past more bars and restaurants. Room was nice and breakfast was good. Great views from the restaurant. Had bottles of water in the room and tea/coffee making facilities. Along with iron and hairdryer. Would definitely return again if going to the Utilita.
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Karen
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Room was spacious but the AC wasn’t working which was fine as they provided a fan. But we were offered a free drink. The fridge didn’t work which could be an issue for people who need it for health reasons but they had someone to fix it straight away, sadly it wasn’t fixable. The bar was great and plenty of seating. Breakfast was massive and really tasty but the coffee was like warm. Had a nicer one back in the room.
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martin
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

breakfast menu was adequate along with cold buffet
Trevor
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

So we turned up to be told that the air conditioning had been Brocken for at least two weeks and our room was like a sauna. We were taken to our room as we would be prepared to stay but it really was so hot that we couldn’t breathe . Why weren’t we told of this before hand ? The girl on reception was very helpful and advised us and helped find an alternative accommodation and sent an email to hotels.com explaining the situation. None of this was our fault. Finally somebody from hotels. Com phoned us at 10pm but by then we were in the utilita arena at a concert so couldn’t possibly hear . We were then called back at 2.30am can you imagine what went through our heads at that time of night especially with frail elderly parents . WE managed to phone you back at 9.30am and got cut off before we could speak to anyone . This is very concerning and in my opinion very unprofessional. We have also been left out of pocket for something that was completely out of our control and could have easily been sorted out before hand …..,,,,
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Stephen
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8.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

First time staying at the Cube Hotel, and the location is fabulous. The room was spacious and bright, with a great view from the 24th floor. The room was well-appointed, with everything you'd need (safe, ironing board, mini fridge, bottled water and cookies). The air conditioning didn't seem to work, and there was a column heater in the room to compensate. The standard of the bedding didn't match the rest of the room, which was disappointing - a saggy mattress and nothing but overstuffed firm pillows. It was OK, but I had expected better. Several issues in the bathroom, which I reported to reception on check out - a constant drip from the shower, a leak under the basin, and the drain in the shower was almost fully blocked, which meant I had to turn the shower on and off to make sure it didn't flood the bathroom. The restaurant on the 25th floor (Marco Pierre White) was fabulous, and the cooked-to-order breakfast was a standout. Despite a few niggles, I would definitely stay again.
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Kirsten
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
6.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Breakfast was a little disapointing. The Cadbury waffles - the waffles was microwaved and chewy. The rooms - the aircon was broken and no prior notice of rhis before stay with the opportunity to switch hotels. This was very uncomfortable. It wasnt mentioned at check in either. We had to ask for an extra fan for the room, which broke, with a replacement requested from reception each time. This was 3 or 4 teips down to reception on floor 7 feom floor 24 each visit. It felt like we were in the lift or waiting for it more than actually in the room. The shower was also broken. The overhead rainfall shower head had so little watwr presure it bearly even wet your hair. The hand held shower head at waist height more water came out of the handle than the shower head also making it hard to get clean. The staff were helpful and attentive, but no consession offered for the inconveniences.
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Eap
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Amazing experience close too amenities and utillita stadium highly recommend staying here for any concerts it's within walking distance as well as city center shops Bullring ect.. the hotel is a beautiful building inside and out, Amazing bar and music top floor woth stunning views all around. The Room was beautiful and accommodating really high presentation and standard it felt like home from home.
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Suzanne
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2.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Do not stay here ! Staff are so unhelpful on reception. No one to help with luggage. Breakfast very poor choice No air conditioning
Darren
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Reception area very tired. No one on reception to greet guests, they stay in a back room and come out when they hear you. No mention of breakfast or the restaurant. Not a great first impression. Room very spacious and views were great. Room itself is a bit worn and could definitely do with a makeover.
Georgia
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Very clean, helpfull staff
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