伦纳德酒店

整體還不錯 離地鐵三分鐘而已

Staff are friendly and very helpful. I would like to stay again.

Lots of renovation work underway downstairs so be prepared for disruption coming and going from the property. Also, those work people and even some staff will just push past you in corridors, which isn't great as a guest. Bedrooms are tired as well, especially single rooms. Location good.

The hotel was under construction when we stayed so overall we felt we paid more than what we got. The decor is outdated but construction was in the works so it will be better soon.

We booked a 2 room suite and everything was ok when we arrived. The room was extremely warm so we thought we turned the air conditioning on and then went on our way sightseeing. We came back a few hours later to find that the air conditioning did not work in our room and were told we would be given some fans. A few hours later we were given a small desk fan and was told they were still looking for more fans. Close to 10pm they finally decided to put us in two separate rooms that had working air conditioning. Everything about our stay was a mess and wouldn’t recommend staying here. I thought we were supposed to get a discount for the issues but we haven’t received that either.

Liked the location near Marble Arch tube station and in a safe area. While rooms are old they are more than comfortable. Once renovations to lobby and restaurant areas are completed cleanliness rating should go.up. Overall, an excellent stay,

The best thing about this hotel was its location. It is short distance from many landmarks and the restaurant just across the street, Daisy Green, was one of our favorite breakfast spots. The hotel is STILL under construction. Like full areas that you walk through that are fully torn apart and have workers drilling, hammering, et cetera.The gym that is advertised was unusable likely due to the construction. Super disappointing. The joke around the neighborhood from local businesses is "is The Leonard STILL under contstruction?"

Mi experiencia fue bastante decepcionante. Las fotografías publicadas no reflejan el estado real del hotel. Durante nuestra estadía había obras o reformas en curso, lo que generaba una sensación general de descuido y suciedad en las áreas comunes. La habitación era extremadamente pequeña, incluso para los estándares de Londres, y las instalaciones mostraban un evidente desgaste. El ascensor, las alfombras, las paredes y varias áreas comunes se encontraban en mal estado de mantenimiento, con manchas, pintura deteriorada y una apariencia poco cuidada. Tampoco encontramos al personal especialmente servicial ni interesado en resolver las inquietudes de los huéspedes. La ubicación es buena, pero lamentablemente no compensa la diferencia entre las expectativas generadas por las fotografías y la realidad encontrada al llegar. Considero que el hotel necesita una renovación importante y una presentación más fiel de sus instalaciones. Personalmente, no lo considero un hotel de cuatro estrellas. Por el estado de conservación de las instalaciones, el tamaño de las habitaciones y el nivel general de servicio recibido, mi percepción es que se asemeja más a un hotel de tres estrellas.

Hotellet är under ombyggnad och är delvis en stor arbetsplats. Vänta med att bo här till dess att arbetena är klara. Då kan det bli ett fint nyrenoverat klassiskt hotell

Under oppussing på deler av hotellet. Det trengs, fordi hotellet er generelt ganske slitent. Men flott beliggenhet, hyggelig og god service fra personale. Frokosten var bra.

the hotel shouldn't really have been open, too much building work going on - the downstairs is a mess!

I would like to spend some words. To begin with, it is worth highlighting the sweetness of VALENTINA. She just makes the difference at the reception. Moreover, I feel like this hotel is a bit underrated. They would deserve way more support, as their quality price is definitely solid. Especially for the location.

I loved the location, and the room. The hotel is in the middle of renovating, and should be lovely when finished

The Hotel is under Complete Renovation (NOT Maintenance). They should not take clients; Nobody informed us. We had to to walk through gypsum works. Works and workers start at 8am till 5pm. Very noisy doors. Old Hotel: bad insulation, you can hear the upper floors walking. Very Bad Experience: they should close the Hotel During Renovation. This is unethical. Otherwise: Very Nice Staff

Great location and potential but the hotel is in renovation that was not disclosed when reserving. I was assigned to floor 5 and the lift stops at 4 where I needed to climb with luggage. The room is a mixture of great renovation together with old items that rather be fixed.

The room was extremely dirty and in bad condition. The photos on booking websites are misleading and do not reflect reality. I would not recommend staying here.

Property was undergoing mass renovations during our stay. When we booked, we were informed of a lobby and restaurant renovation, however it affected the entire building. The lift was not in use. The water supply was turned off during one of our days. The staff did try to accommodate our requests however we feel that reservations should not have been taken during this time. The hotel should have been closed. This did not meet our expectations of a vacation.

Hotel is under ongoing renovation with dust everywhere, no lobby area, no working elevator for whole duration of my stay. My room was on fifth floor so I had to go up and down the stairs. I have leg mobility issues that made climbing stairs BERY DIFFICULT. Disappointing. That Hotels.com didn’t inform me about condition of the Leonard’s hotel. I was not given a chance to book another hotel in reasonable time.

Avoid - to get to my room I had to walk through a construction area (literally moving barriers out the way) and with no working lifts the walk to the fourth floor was quite the trek!

Rummet luktade unket. Dessutom skickade dem först ut information om renovationer först efter man bokat en icke-återbetalningsbar vistelse, och samma vecka meddelade de att hissen inte funkade. Vi försökte ta hjälp av hotels.com men har inte fått någon återkoppling, helt ärligt dåligt upplevelse av både the Leaonard och hotels.com