索菲特巴黎波尔蒂摩酒店

Really friendly and kind staff.

The staff were exceptional..so obliging,polite ,spoke very good English. Our room was spotlessly clean. Highly recommend this hotel.

It is a nice hotel very well located, but the rooms are extremely small, including the bathroom.

Great property

Sofitel Baltimore exceeded all expectations! The staff was incredibly welcoming and went above and beyond to ensure a seamless stay. The location is FANTASTIC, right in the heart of the city. My room was elegant and comfortable, with stunning views and thoughtful details like balloons when we walked in for my birthday. The concierge was fantastic, helping with personalized recommendations and reservations. The impeccable service and attention to detail made my experience unforgettable. A true luxury stay in Paris, will definitely return!

Excellent

Muy ruidoso, mal servicio de conserje, no servía cafetera, El cuarto muy limpio y bonito. El hotel también. Pero el servicio no me gustó mucho.

The hotel it's located on the perfect location to explore Paris

Concierge Emilien Todesco was phenomenal. All his recommendations and reservations were Top shelf. The restaurants , activities and shopping was amazing. he gets our maximum 5 star recommendation. Wenceslas Blondeau was also excellent. his assistence was valuable. Dr &Mrs C &A SANTI

Everything was great, especially Fanny the concierge and the entire staff. Only complaint was that the room itself was a little small and not laid out well. Overall we enjoyed our stay and would recommend the property to anyone who wants a walkable area with access to lots of attractions and dining options.

Very close to Tower

Great stay at Sofitel ☺️ very nice service and accommodating staff 😊

One word BAD. We stayed here before and it was perfect. We came back with our son, and it was the opposite. Clueless staff trying to sell me an upgrade. We have stayed at SOFFITEL within the US and never had an issue. Different story here in Paris. First floor room, with a makeshift bed, that was delivered to the room that isn't safe. Its not even sofa bed that we got, it came on wheels with a metal bar that can cause major injuries. Of course we saw first hand, and it doesn't have any support for anyone over 50 lbs. Its more for a dog, but they taught it was good enough for us. At 1am the hotel staff taught it was ok to work. EXCESSIVES noise from on top and below, we called them at the front desk 3 times, and no one did anything. I think one of the staff stated you didn't call back so I taught everything was ok. So we got no sleep with a 8 year old that's sleeping pretty much on the floor after hitting his head on the metal bar that runs on top of the portable makeshift bed. Staff is very unprofessional and didn't make us feel like we belong there. This hotel just got turned over to SOFFITEL Brand. So I'm not sure way happened, but this was a waste of money, and comfort. Customer service / Customer Experience was a ZERO.

Great Hotel. We didn’t get a room upgrade and our room was more like a closet than a room

Sofitel is always home away from home!!! The staff is top notch! Especially Nina and Julie!! See you all soon!!

The staff were are very polite and helpful. Great location and we had a lovely stay

Staff was wonderful, very friendly! Bar was great. Good location-15 minute walk to the Eiffel Tower. 15 minute walk to Champs Elysee

Very bad experience.

Great staff, all very kind!!

The hotel was under renovation, only one elevator was working. And she was very small. The Junior Suite Deluxe is a very small room with a small table and 2 chairs. It was difficult to move inside the room