DoubleTree by Hilton Agra

Our stay here was good. The hotel staff were very helpful and friendly. The rooms were clean and comfortable though the air conditioning did not work well in two of the three rooms we had booked and the warm water was tepid at best in one bathroom.

Excellent hotel, and the best buffet we have had so far in India. If we visited again, we would not hesitate to stay here. Great pool, good staff and close to everything.

Great hotel, would definitely come back

Poolside is not lit n very dark in eve n outdoor seating near coffee shop is not open for people to eat

Great location to Taj Mahal.

Thank you for a great stay

Staff was excellent, attentive, property clean. Food was limited for American people. It seems they catered more to the vegetarian community.

Nice hotel to stay in Agra and visit Taj Mahal.

We really enjoyed our stay at Doubletree By Hilton. The staff were excellent. The spa was fabulous. We got a facial and hair spa and it was fantastic. Special shoutout to Sourav. He made our stay absolutely worth it. He ensured our needs were taken care of and made us feel valuable guests of the hotel. I absolutely recommend this hotel.

Snipla at the reception was exceptional and so helpful. Had a nice chat time with Acharya. Lovely place highly recommended

location is very good, and very clean and service is excellent

Hotel was ok, coming areas are nice, but rooms are a bit tired and weren’t very clean. Pool is under refurbishment, which wasn’t mentioned anywhere. Breakfast was just average. Staff was very friendly and helpful at all times though.

Staff couldn’t of been any better excellent at everything

It was very clean. The room was big and we liked the bar area.

Being a Hilton property, I found the hotel and the room especially extremely outdated and dirty. Our toilet smelled and the room was damp, including the bed and bedsheets. Staff was very nice, friendly and helpful. Overall I would not return due to the cleanliness.

Well kept

Great place but no one delivers food here. Otherwise its a great property and the breakfast was really great. It was our anniversary and these guys made it super special.

Well meaning staff but either overworked or mistreated by management and/or customers. Western leaning customer constituents, and inadequately localized. Food very subpar, service was objectively poor. Management made a strong attempt to make up for it but there are systemic issues that will take along time and investment, likely procedural changes, training, attention to detail. Currently I would rate this hotel as a 4-star at most.

Good

This is a good hotel for foreign tourists. The property appears to be new and is well kept. We stayed one night and had dinner and breakfast buffets included in our tariff. Food was great in both cases. I did feel like the service was on a learning curve but they make a good effort. Only issue I had was that they gave us a room below where construction was happening and we had to let them know several times to have them stop it until it finally stopped.